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Grand Hyatt Seoul

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#62 of 468 Hotels in Seoul
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Grand Hyatt Seoul
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1,932 Reviews from our TripAdvisor Community

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Showing 1,300: English reviews
Seoul, South Korea
Reviewed 20 July 2015

Excellent hotel, great food, well located and some,of the best staff in the world. service was impeccable and of the highest quality; I would happily recommend this hotel to anybody either for business or for a personal stay.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mati H
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We appreciate your leaving feedback about your stay at Grand Hyatt Seoul. We were especially pleased to read your comments, “I would happily recommend this hotel to anybody either for business or for a personal stay.” Your thoughts were sincerely appreciated. We hope we have satisfied your comfort and needs during your stay here and look forward to...

Ottawa, Canada
Reviewed 20 July 2015

although there was a mix up with my bill I had paid in Cash on checking out they quickly refunded my money on my credit card...but frankly for the Hyatt I would have expected that give me something #1 I did complain about the noise in the room ....which was room 402 and could hear the phone ring in the...

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Helpful?
Thank carol w
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We appreciate you sharing your comments on your stay at Grand Hyatt Seoul. We sincerely apologize for the inconveniences you experienced during your stay. We hope that the other aspects of your stay were pleasurable and that we may have the opportunity to serve you again in the future to regain your trust. Best regards, Guest Experience Expert

Las Pinas, Philippines
Reviewed 16 July 2015 via mobile

• Staff is very much accommodating • Free wifi access • Good food • People assigned in concierge speaks good English - very patient in giving us the directions of the famous tourist destination • Shuttle service is on time • Mall located inside the hotel For improvement: • Centralized heater shouldn't be in place - we were given an...

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Helpful?
Thank iamrussel
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you very much for sharing your comments, especially your constructive suggestions on how we may improve. We sincerely appreciate all your compliments and happy that you enjoyed your stay. We hope to see you again on your next trip to Seoul. Best regards, Guest Experience Expert

Dubai, United Arab Emirates
Reviewed 16 July 2015

Ladies & Gentlemen, the Grand Hyatt in Gangbuk, at Namsan mountain is very well located and also has good access to main roads that take you easily to Gangnam. However, the "Blue House" and some attractions such as the "Palace" are nearby as well, as well as some shopping streets, your night-life won't come short either. The hotel is one...

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Helpful?
Thank SQUALO85
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We thank you for all your compliments and for choosing to stay at Grand Hyatt Seoul. Your comments are especially well taken, coming from a fellow industry professional. Your evaluation of Grand Hyatt Seoul as being an “Excellent hotel, great facilities, indoor and outdoor, people are friendly and location is pretty good” reflects the mission of our hotel...

New York City, New York
Reviewed 15 July 2015

The front desk and staff were very nice and accommodating. They offer a breakfast discount for the buffet for guests and have a shuttle that leaves every hour to Itaewan and Myeongdong. The view of the Namsan Tower from the room is also nice.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ThidaSoe
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We appreciate your comments about your stay at Grand Hyatt Seoul. We hope that we fulfilled your needs and you were satisfied with your stay. We will look forward to serving you again on your next visit to Seoul. Best regards, Guest Experience Expert

New York City, New York
Reviewed 15 July 2015

This was my second visit to this property and I especially remember the peace, quiet and serenitry of the 17th Floor Club Lounge with excellent service and fine food. What I found was in the past 6 years, this has turned in to a Grand Hyatt Club Kindergarten. The entire club, to include the business meeting rooms were jammed with...

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Helpful?
Thank S B
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for staying with us at Grand Hyatt Seoul and for sharing your comments and experience. First of all, we would like to sincerely apologize for the inconveniences you experienced when visiting our Club Lounge. We have passed your comments on to our respective department to work towards improvements in the areas you mentioned. We would also...

Seoul, South Korea
Reviewed 13 July 2015

Family oriented ambiance, kind staff and hotel with one of the best view in Seoul! One another great part of this hotel is that they run two separate club lounge and one of them is children-accessible!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank yeonny
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for staying with us at Grand Hyatt Seoul and sharing your thoughts and comments. We greatly appreciate your compliments on our “Family oriented ambiance, kind staff and hotel with one of the best view in Seoul!” We hope you had a pleasant stay with us and hope to see you again soon. Best regards, Guest Experience...

Reviewed 11 July 2015 via mobile

This hotel ranks among some of the best hotels in the world when it comes to catering to a high-end business and upper class crowd. Many restaurants are contained within with spectacular views of the Han River and southern edge of downtown Seoul. Excellent gym with free weights and numerous machines was a plus. The amenities were on the expensive...

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Helpful?
Thank Brian B
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for staying at Grand Hyatt Seoul and for sharing your comments. We were delighted to read your comments as it seems like you had an enjoyable stay with us. It was our pleasure to serve you. We hope we have the opportunity to welcome you back again, soon. Best regards, Guest Experience Expert

Singapore, Singapore
Reviewed 10 July 2015

This is an older hotel that has been well renovated and everything is in good shape. The restaurants serve good food with a wide variety during buffets but the price is rather high. The rooms are well appointed but a bit small compared to some other hotels. One thing unique in winter is that they have an in-house ice-skating rink...

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Helpful?
Thank Behappyeachday
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for choosing Grand Hyatt Seoul. We greatly appreciate your sharing your experience with us. We are very happy to hear that you found “everything in good shape” and that your overall stay met with your satisfaction. We hope you had a pleasant stay and look forward to seeing you again in the future. Best regards, Guest...

London, United Kingdom
Reviewed 9 July 2015 via mobile

I loved the view of the hotel from the lobby. Staff were very friendly and so kind actually everything was satisfying except the 10 mins drive to the center if there's no traffic. The room was clean and modern. The breakfast was nice too but it's too busy to have a quiet and peaceful breakfast :)

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Helpful?
Thank ABDULLAHALQASSIMI
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for choosing Grand Hyatt Seoul and for sharing your thoughts. We thank you so much for your comments on our hotel’s spectacular views. We were delighted to read your review as you seemed to have had a very satisfying stay. We hope to see you again soon. Best regards, Guest Experience Expert

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Staying in Itaewon

Neighbourhood Profile
Itaewon
Neighboring the immense Yongsan American Garrison, Itaewon was once shunned by locals as a seedy, red light district. But within the past few years, Itaewon and its surrounding neighborhoods such as Kyunglidan and Haebangchong have undergone a major revival to quickly become one of Seoul’s hottest areas. Here, trendy international restaurants dot the area alongside hip lounge bars and some of Seoul’s hottest club venues. After dark, Itaewon comes into its own as one of Seoul’s top party scenes. The crowd is a fascinating patchwork of all backgrounds and identities, including a small but thriving Muslim community (centered on Korea’s sole mosque), the LGBT community (with a string of popular bars and clubs), and a wide range of ethnicities and cultures scattered around. Those seeking a quiet respite should head towards the eastern end, in Hannam-dong, which not only has one of Korea’s best art museums, the Leeum Samsung Museum of Art, but plenty of mid-range to upscale restaurants and cafes.
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Paris Grill
The Paris Grill
Cuisines: French, European, Grill
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Seoul, in the heart of the nation’s capital, is set amidst 18 acres of beautifully landscaped gardens at the foot of historic Mt. Namsan. Commanding breathtaking views of the Han River to the south and Mt. Namsan to the north, the hotel is only minutes away from the downtown commercial district and within walking distance of Itaewon, one of the city’s renowned shopping areas. The hotel is 70 minutes away from Incheon International Airport, 50 minutes from Gimpo Domestic Airport, 20 minutes from the Samsung-dong business hub, with most all of the city’s key districts within close proximity to the hotel.Hotel accommodations include 601 contemporary, luxuriously designed rooms and suites, using a selection of natural woods and fabrics to create a comfortable, residential ambience. The hotel hosts The Spa and Club Olympus recreation centre, a sanctuary of calm offering spa treatments, indoor & outdoor pools, tennis & squash courts and an ice skating rink.As a “multi-functional lifestyle destination”, cuisine plays a focal role at Grand Hyatt Seoul. The hotel boasts some of Seoul’s most magnificent 11 restaurants and bars, each showcasing its unique style and authenticity. ... more   less 

Additional Information about Grand Hyatt Seoul

Address: 322 Sowol-ro, Yongsan-gu, Seoul 04347, South Korea
Region: South Korea > Seoul > Itaewon
Price Range: $260 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Seoul 5*
Number of rooms: 601
Reservation Options:
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Also Known As:
Grand Hyatt Seoul Hotel Seoul
Seoul Grand Hyatt
Hyatt Seoul
Seoul Hyatt
Hotel Style:
#14 Business Hotel in Seoul
#22 Spa Hotel in Seoul
#28 Romantic Hotel in Seoul
#39 Luxury Hotel in Seoul
#48 Family Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Seoul staff and other travellers.
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Questions? Get answers from Grand Hyatt Seoul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room with a city view”
 of 5 bubbles AndreasP135, 14 Mar 2017 | Read review
“Club rooms - can use the lounge”
 of 5 bubbles lb_singapore, 4 Mar 2017 | Read review
“Motuntain view means the view for Seoul N tower (Namsan Tower), and it also quite qood.”
 of 5 bubbles HahnJR, 1 Mar 2017 | Read review
“higher deluxe rooms are nicer”
 of 5 bubbles GazalP, 28 Feb 2017 | Read review
“Wear steel toe capped shoes when going to the bathroom at night.”
 of 5 bubbles snowandmusico, 17 Feb 2017 | Read review
5 of 5