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30, Eulji-ro, Jung-gu, Seoul 04533 South Korea
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Traveller (2305)
360
Panoramas (8)
Room & Suite (411)

About

#14 of 720 hotels in Seoul
Location
Cleanliness
Service
Value
Linked to Euljiro 1-ga Subway Station (Line 2) and Lotte Department Store, this luxury hotel provides 10 food and beverage options and rooms with Luxury interior. Guests can also make use of the fitness centre and spa Also In-door swimming pool. Guests can enjoy a variety of cuisines ranging from Korean and Japanese to Chinese and local specialities. La Seine offers an international buffet and a live kitchen. There is also Peninsula Lounge & Bar, which serves various beverages and desserts in addition to an afternoon tea set. A tour desk is available for day trip arrangements. Lotte Hotel Seoul is located within the Myeongdong area, which has numerous shopping and entertainment options. A few minute’s walk from the hotel leads to city hall and major international corporations . Gimpo International Airport is a 40-minute drive away while Incheon International Airport is an hour's drive.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
On-demand films
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Russian, Chinese, Japanese and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
406Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
4359Reviews120Q+A100Room tips
Traveller rating
  • 2,945
  • 1,088
  • 243
  • 51
  • 32
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Denise Melinda B wrote a review 12 Nov
Balanga City, Philippines9 contributions10 helpful votes
This is a hotel worthy of its 5 stars. Everything was clean. The staff were very helpful. It is right there in Meongdong where all the food and shopping are. It is connected to the Lotte Duty Free for the designer brands. The restaurants have good food and good service. The airport shuttle stop, taxi stand and subway station are right outside. Nothing more to ask for.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kristina wrote a review 2 Nov
Toronto, Canada17 contributions6 helpful votes
What a lovely hotel! My husband and I stayed here for 3 nights at the beginning of our tour of South Korea, and it was a fabulous home base. The hotel is stunning and rooms are well appointed & clean. The location of the hotel is perfect for exploring Seoul, and we were lucky enough to have a room overlooking Seoul tower! Definitely make sure to get a club access room, as it provides access to a stunning breakfast buffet, daily tea time and a happy hour that runs each evening for a few hours (that is basically an all you can eat buffet and open bar, how fabulous!). The club access provided a much better value for our room, as the other on site dining options are incredibly expensive (even breakfast) so having it included is a must otherwise it wouldn't have been worth it. If I were to return to Seoul, I would stay here again in a heartbeat!
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: Make sure to get a club access room - it is SO worth it! Daily breakfast, tea time and evening...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded 2 weeks ago
Dear Mr/Ms. Kristina P, Warm hearted greetings from Lotte Hotel Seoul!! First of all, I am grateful for your stay at our Lotte Hotel Seoul and would like to thank you for your very kind and thoughtful review. It is a great pleasure to know that you were highly satisfied with our hotel. Your positive comments have been shared with all the staff members of the hotel in order to maintain and upgrade our overall standards. We also hope that your stay was very memorable and we will strive to do our best to make your next stay much more satisfactory by not only providing the most comfortable and exceptional services but going beyond your expectations. Lastly, once again thank you very much for your stay at our Lotte Hotel Seoul and I will be more than happy to see you again soon in the near future. Sincerely, Richard Kim General Manager Lotte Hotel Seoul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alohatripper wrote a review Oct 2022
Honolulu, Hawaii1338 contributions633 helpful votes
Upon check-in, we were upgraded to Deluxe Club which was ideal as we arrived at the end of Happy Hour and were able to enjoy the Club buffet. All the meals were great, even the tea service. The most delicious were the unagi eel, salmon, crabmeat salad, and coconut pie. Views from the Club Lounge on the 31F provided a spectacular view over the great city of Seoul. In the Myeongdong district, we were in the busiest shopping area. This is a great time-saver. Everything is ultra-deluxe here, but the translucent glass doors to the bathroom and closet were not kind to the person still sleeping. Bring a flashlight if you plan to clean up or dress. This hotel is highly recommended.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded 2 weeks ago
Dear Mr/Ms. alohatripper, Warm hearted greetings from Lotte Hotel Seoul!! First of all, I am grateful for your stay at our Lotte Hotel Seoul and would like to thank you for your very kind and thoughtful review. It is a great pleasure to know that you were highly satisfied with our hotel. Your positive comments have been shared with all the staff members of the hotel in order to maintain and upgrade our overall standards. We also hope that your stay was very memorable and we will strive to do our best to make your next stay much more satisfactory by not only providing the most comfortable and exceptional services but going beyond your expectations. Lastly, once again thank you very much for your stay at our Lotte Hotel Seoul and I will be more than happy to see you again soon in the near future. Sincerely, Richard Kim General Manager Lotte Hotel Seoul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We3Me wrote a review Oct 2022
4 contributions3 helpful votes
Expensive, pretty crowded and not worth of money. The staff in La Seine restaurant at breakfast did every single morning good job and also Henry at front desk. All restaurants were fullybooked though made reservations weeks earlier. All kind of events daily made even the lobby crowded. I understand it’s a big hotel but really, only three person at front desk! Buffet at one evening was almost chaos - missing forks and knoves, waiter poured oily stuff to the chair when collecting plates, fortunately noticed it before sitting on it. Have to stand on the long ques in all stations several times just in a single dinner. To get taxi was almost impossible. Rooms were small and really are in need of updating. Plenty of worn surfaces, spilled spots in the door etc. To get better value for money choose something else. If you don’t speak Chinese or Korean, think twice, only few speak English so that you can get what you want. I would say maximum three star experience - always the big name and high price does not quarantee the good quality.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded 2 weeks ago
Dear We3Me, First of all, I am grateful for your visit to our Lotte Hotel Seoul and would like to thank you for spending your precious time sharing your review. It is a great pleasure to know that you were highly satisfied with the hotel, especially regarding our staff in La Seine and front desk. Your positive comments have been shared with all our staff members to maintain and upgrade our overall qualities. I would like to deeply apologize for the inconvenience caused by the congestion at the restaurant during dinner. We will do our best to share the information with the departments in charge to take a closer look at it and find complementary points. Also, We sincerely apologize for not being able to meet your expectations of our staff, rooms and using the Taxi. We will do our best to improve the service education and management by actively reflecting on your opinions. We certainly will address the issues so that we can serve you again with more advanced services next time. Lastly, Thank you for providing your opinions with your deep interest and for helping the hotel develop. Sincerely, Richard Kim General Manager Lotte Hotel Seoul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eternal-Mangekyou wrote a review Oct 2022
Richmond, Virginia5 contributions1 helpful vote
Stayed here in April 2022, just as the quarantine rule was being fully relaxed. Grabbed two rooms for our family. Hotel was accommodating even before our arrival, they've set our rooms on same floor, right across the hall. Even though our rooms were same rate (Deluxe Room - Main building), the street view rooms were bigger (versus the mountain/Seoul tower view room). If you have the option to choose between lounge for breakfast versus La Seine (buffet on ground floor), go with La Seine (hands down, much wider varieties of food selection and more comfortable tables). Swimming pool is pretty nice. Lotte Department store is accessible via basement floor, along with subway station. Japanese restaurant, Momoyama, is an excellent, world class sushi restaurant--bill to your room and you'll get a discount. All in all, great stay and will definitely come back!
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Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip: Deluxe Room in Main Building, request for Street View rooms for larger size rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded 2 weeks ago
Dear Mr/Ms. Eternal-Mangekyou, Warm hearted greetings from Lotte Hotel Seoul!! First of all, I am grateful for your stay at our Lotte Hotel Seoul and would like to thank you for your very kind and thoughtful review. It is a great pleasure to know that you were highly satisfied with our hotel. Your positive comments have been shared with all the staff members of the hotel in order to maintain and upgrade our overall standards. We also hope that your stay was very memorable and we will strive to do our best to make your next stay much more satisfactory by not only providing the most comfortable and exceptional services but going beyond your expectations. Lastly, once again thank you very much for your stay at our Lotte Hotel Seoul and I will be more than happy to see you again soon in the near future. Sincerely, Richard Kim General Manager Lotte Hotel Seoul
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shikha A wrote a review Oct 2022
69 contributions86 helpful votes
Hotel location is great for shopping, Lobby is big, check in was fast, room is very small, bathroom lake hygiene although all the tools were there, did not like the room it felt like a box, breakfast is fine but mostly asian. It wasn’t a bad stay but not the top
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded 2 weeks ago
Dear Mr/Ms. shaiaziz, Thank you for staying with us and sharing your experience at Lotte Hotel Seoul. It is a great pleasure to know that you were highly satisfied with the location. Your positive comments have been shared with all our staff members to maintain and upgrade our overall qualities. Also, we sincerely apologize for not being able to meet your expectations of our hotel room. We will do our best to share the information with the departments in charge to take a closer look at it and find complementary points so that we can serve you again with more advanced services next time. Lastly, We certainly will share your comments and address the issues. Once again thank you for your deep interest in helping us improve our hotel. Sincerely, Richard Kim General Manager Lotte Hotel Seoul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brian p wrote a review Sep 2022
Aliso Viejo, California104 contributions11 helpful votes
The facility and the room itself are decent. Location is great. The service is not, the dinning options are not, and the information provided by the front desk is NIL. They have several dinning options- all overpriced as expected. That’s would be fine if the quality was 5 star class. With the exception of La Sienne which is both the best value and the best quality, check the reviews of the other options in tower and you’ll see mediocre and way overpriced especially for Korea and even Seoul. The reason this place gets terrible is because i was never informed that the restaurant La Sienne, an amazing buffet restaurant with all you can eat 5 star quality items, is a reservation required restaurant. They say I checked in i was received without reservation. The next day, they have BOTH dinning sessions full, the whole night. Was never given ANY orientation to the hotel, dinning options or even a layout of the hotel from the front desk on arrival, nor was it volunteered by the concierge. Guess I got the “white round eyed devil” treatment huh? I get this is a Korean Hotel in Korea - but maybe just maybe hire ONE person who is comfortable with English to be actually helpful. As a result I was so mad I decided not to eat at all before I leave tomorrow. I will not return and will not recommend this hotel with any friends family or business colleagues. Go to the Westin or Hyatt, competent establishments.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded 2 weeks ago
Dear O8254FObrianp, First of all, I am grateful for your visit to our Lotte Hotel Seoul and would like to thank you for spending your precious time sharing your review. I would like to deeply apologize for the inconvenience caused by the staff's unprofessional response at the front desk. We will do our best to improve the service education by actively reflecting on your opinions. Also, We will do our best to share the information with the departments in charge to take a closer look at it and find complementary points. We certainly will address the issues so that we can serve you again with more advanced services next time. Lastly, Thank you for providing your opinions with your deep interest and for helping the hotel develop. Sincerely, Richard Kim General Manager Lotte Hotel Seoul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VivAL_2011 wrote a review Sep 2022
London, United Kingdom28 contributions33 helpful votes
Would in general give the hotel 4 * as the rooms were small, the fridge bar overly pricey, and the lounge in Reception area has eye watering drink prices (about £20 for an iced tea etc). Location is at the heart of amazing shopping district, which helped as we landed right within the flood/hurricane and never needed to step outside. Gave the hotel 5* as reception staff were very helpful all round - thank you Lee Min for booking our baseball game!
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded 2 weeks ago
Dear Mr/Ms. VivAL_2011, Thank you for staying with us and sharing your experience at Lotte Hotel Seoul. It is a great pleasure to know that you were highly satisfied with our hotel, especially regarding the convenience of our location. Your positive comments have been shared with all our staff members to maintain and upgrade our overall qualities. Also, we sincerely apologize for not being able to meet your expectations of our hotel room, the fridge bar and the cost the lounge. We will do our best to share the information with the departments in charge to take a closer look at it and find complementary points so that we can serve you again with more advanced services next time. Lastly, We certainly will share your comments and address the issues. Once again thank you for your deep interest in helping us improve our hotel. Sincerely, Richard Kim General Manager Lotte Hotel Seoul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Atletico Canarion wrote a review Sep 2022
Hong Kong, China95 contributions61 helpful votes
A very week located hotel for business and some Other activities in Seoul. Rooms are good and nice, perhaps a little bit old bathrooms. Pierre restaurant is really a gourmet experience with fantastic staff. And staff kindness is outstanding
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded 2 weeks ago
Dear Mr/Ms. Atletico C, Thank you for staying with us and sharing your experience at Lotte Hotel Seoul. It is a great pleasure to know that you were highly satisfied with the location. Your positive comments have been shared with all our staff members to maintain and upgrade our overall qualities. Also, we sincerely apologize for not being able to meet your expectations of the bathroom. We will do our best to share the information with the departments in charge to take a closer look at it and find complementary points. Lastly, We certainly will share your comments and address the issues. Once again thank you for your deep interest in helping us improve our hotel. Sincerely, Richard Kim General Manager Lotte Hotel Seoul
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chillingoutsup wrote a review Aug 2022
Adelaide, Australia24 contributions26 helpful votes
Oh dear. Was looking forward to ending our korea trip in 5 star luxury but this is not far off 3 star hotels we just came from. Booked 2 nights and certainly 5 star prices in lobby and food in hotel. No problems if its worth it and still cheaper than europe. Staff are polite and helpful but 1 small pool about 7 or 8m long with1/2 is reserved for members -saw 1 person doing laps and the other side is full of kids and their parents about 25 prople so basically unusable and this is the section reserved for guests. Apparently it would cost 4000 usd per year to become a member according to the pool staff? You need to pay extra for sauna use as well but it's summer and far too hot to use. Doesnt make you feel like a 5 star guest. Rooms are very dated and dark like it's back in the 80s despite having a deluxe room. My bedside lamp is crooked (broken) as is the lamp over the table and to top it off the door to the bathroom is a sliding door and there is a 2 cm gap at the top when closed so not fully contained when going to the toilet for sound and smells. Fortunately I am travelling with my son and we just laughed about it. One of the cupboard doors doesnt close because they are sagging and need to be lifted to close. Not worth the money and stayed in comparable hotels for about 100 to150 usd per night Needs alot of work to feel luxurious. Clean and prob only 3 to 4 stars in reality but gym and lobby look 5 stars. Would post photos if I could but I agree with the poorer reviews here. We have had a blast in korea and loved it but disappointing way to end our stay.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Consider other 5 star hotels if looking for 5 star experience. Rooms desperately need refurb
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded 3 Aug 2022
Dear chillingoutsup, First of all, I am grateful for your visit to our Lotte Hotel Seoul and would like to thank you for spending your precious time sharing your review. It is a great pleasure to know that you were highly satisfied with the hotel, especially regarding the food and our staff. Your positive comments have been shared with all our staff members to maintain and upgrade our overall qualities. I would also like to deeply apologize for the inconvenience caused by the congestion in the pool. We will do our best to improve the management by actively reflecting on your opinions. Also, We sincerely apologize for not being able to provide a well-maintained room and causing you any discomfort. we will do our best to inspect and prepare the rooms so that no such incident will happen again on your next visit. We will do our best to share the information with the departments in charge to take a closer look at it and find complementary points. We certainly will address the issues so that we can serve you again with more advanced services next time. Lastly, Thank you for providing your opinions with your deep interest and for helping the hotel develop. Sincerely, Richard Kim General Manager Lotte Hotel Seoul
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$190 - US$255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
seoul lotte hotel, lotte hotel seoul
FORMERLY KNOWN AS
Lotte Hotel Seoul
LOCATION
South KoreaSeoul
NUMBER OF ROOMS
1015
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LOTTE HOTEL SEOUL (S̶$̶2̶8̶1̶) S$251: UPDATED 2022 Reviews, Price Comparison and 3,117 Photos (South Korea) - Tripadvisor

Frequently Asked Questions about Lotte Hotel Seoul
Which popular attractions are close to Lotte Hotel Seoul?
Nearby attractions include Grevin Museum (0.04 km), Myeongdong NANTA Theater (0.4 km), and Cookin' NANTA (Myeongdong) (0.3 km).
What are some of the property amenities at Lotte Hotel Seoul?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Lotte Hotel Seoul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lotte Hotel Seoul?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Lotte Hotel Seoul?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Lotte Hotel Seoul?
Conveniently located restaurants include Mugyodong Bugeokukjib, Haedo Sikdang, and La Seine.
Are there opportunities to exercise at Lotte Hotel Seoul?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Lotte Hotel Seoul have an airport shuttle?
Yes, Lotte Hotel Seoul offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Lotte Hotel Seoul have airport transportation?
Yes, Lotte Hotel Seoul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lotte Hotel Seoul?
Yes, dry cleaning and laundry service are offered to guests.
Does Lotte Hotel Seoul offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.