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Lotte Hotel Seoul

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Lotte Hotel Seoul
Lotte Hotel Seoul
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3,100 Reviews from our TripAdvisor Community

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Showing 1,289: English reviews
Singapore, Singapore
Reviewed 1 week ago

One of the best hotel in the city. Staffs are friendly and speaks english. Just nearby there is the Lotte duty free mall and you can find many korean brands cosmetic at very reasonable price. The famous Myeondong street is also within walking distance. Will definitely stay here again in future.

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Helpful?
1Thank B8718WJjeff
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear B8718WJjeff, Thank you for staying with us ! We are pleased to hear that our hotel was satisfactory. As you mentioned, the location of hotel is very convenient to access shopping mall and Myeongdong street. And We always strive for the best customer experience. If you have a chance to visit Seoul and Lotte Hotel again, It will be...

Reviewed 2 weeks ago via mobile

Let me just say i was very impressed with the hotel. The staff are extremely humble, helpful and friendly. Excellent rooms and facilities. It is located in the centre of everything (city) so very convenient. The meals are excellent and i have no complaints whatsoever.

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Helpful?
1Thank Frances S
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Frances S, Greetings from Lotte Hotel! Thank you for choosing Lotte Hotel Seoul. We are delighted to hear that you were satisfied with our warm service and convenient facilities. It was our pleasure to serve you. We will impress you again with our pleasant service on your next visit. Thank you for your opinion. We wish you all the...

Shanghai, China
Reviewed 2 weeks ago

Fantastic location, polite staff, facilities, breakfast, afternoon tea, cocktails all inclusive. The room was superb. But too many rules for using the pool. Shower before, shower after, wear a hair cap! Let us decide what we want to do please, we're not children.

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1Thank andrewmunim
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear andrewmunim, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to hear that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. I regret to inform you that We are keeping a thorough regulations for resons of sanitation. So...

Moscow, Russia
Reviewed 2 weeks ago

Generally the hotel was good, excellent buffet on breakfast. While the same price breakfast a-la-carte was incomparably poor. Should cost at least 50% of buffet, I felt upset trying this option one day. The main issue is cleanness in the rooms. When I arrived, in the sink there were pieces of beard of the previous guest.... I said nothing waiting...

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1Thank 942bogdanb
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear 942bogdanb, Thank you for choosing Lotte Hotel Seoul. Fist of all, We are very sorry for your disappointement. Following your advice, We will improve better menu so that would be met your taste. Second, We sincerely apologize due to room maintenance problem. Providing clean room is the most important part of our hotel. We will make sure this will...

Seoul, South Korea
Reviewed 2 weeks ago

We really enjoyed our stay here!! It was really amazing. The room, staff, food, all of it!! During our entire stay, all the staff greeted us with a big smile and were really kind and polite.Staffs services were excellent! Thanks!!

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Helpful?
2Thank Goodfuntrip
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Goodfuntrip, Greeting from Lotte Hotel Seoul! Thank you for choosing Lotte Hotel and taking your time to share your experience with us. Your kind and detailed reviews are the greatest encouragement to all of us. We are happy to hear that you enjoyed our overall service. Always We will do our utmost for customer satisfaction. Looking forward to seeing...

Sydney
Reviewed 2 weeks ago

Great location next to subway Beautiful hotel I was upgraded to the Ladies only section of hotel. Great bell staff - extremely helpful Airport transfer shuttle available for 16000w just outside the hotel. Really comfy shuttle too!

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1Thank GlobalWorkDesk
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear GlobalWorkDesk, Thank you for staying with us. We are glad to hear that you enjoyed your stay at Lotte hotel Seoul. Your kind and detailed reviews are the greatest encouragement to all of us. Once again, thank you very much for your detailed reviews. We look forward to the opportunity of welcoming you back to Lotte Hotel Seoul in...

Orlando, Florida
Reviewed 2 weeks ago via mobile

Wonderful hotel near shopping, however the duty free is for the rich, crazy prices, but fun to see what a $135k watch looks like (hint: it looks like a $100 watch!). Room was great, clean, big. Might not stay here if company wasn't paying, it's quite expensive. But as it was, it is a super nice luxury hotel.

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2Thank Yooper_Ed
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Yooper_Ed, Warm greetings from Lotte Hotel! Thank you for choosing Lotte Hotel Seoul and taking your time to share your experience with us. We are delighted to hear that you were satisfied with room facilities and convenient location. We hope that you will consider us again for your next visit to Seoul and wish you a good day ahead....

Reviewed 3 weeks ago via mobile

I was recommended to stay here by a colleague who visited this hotel on a business trip. When I arrived, the check-in went smoothly and I was quite pleased with the clean room and the view. I absolutely loved the convenient location of this hotel and all the hotel concierge people were so friendly. I would love to come back...

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Helpful?
Thank Emilia K
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Emilia K, Warm greetings from Lotte Hotel! Thank you for choosing Lotte Hotel Seoul. It was our pleasure to serve you. We are very thankful for your warm-hearted review. We extend our very best wishes and hope that we will have the pleasure of welcoming you back in the near future. Please consider us again for your next visit...

Washington DC, District of Columbia
Reviewed 3 weeks ago

Great hotel! The hotel was located downtown Seoul, a short taxi ride to the train station. The room was wonderful, clean and relxing. From the hotel I was able to take the indoor stairs to the lower level where there were public resteraunts.

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1Thank brianhL6274GL
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear brianhL6274GL, Thank you for choosing Lotte Hotel Seoul and taking your time to share your experience with us. Your kind and detailed reviews are the greatest encouragement to all of us. We are happy to hear that you enjoyed our overall service. Once again, thank you very much for your detailed reviews. We look forward to the opportunity of...

Lahore, Pakistan
Reviewed 3 weeks ago

I was here for 6 days for a business visit. This is a perfect location for both business and family holidays. The staff is extremely courteous and helpful and speak great english. The hotel is directly connected to the Lotte Departmental store(This is actually a huge Mall) with lots of shopping nearby. The hotel itself has amazing restaurants. Next trip...

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Helpful?
1Thank Sheharyar A
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Sheharyar A, Thank you for visit and sharing your experience at Lotte Hotel Seoul. I appreciate your encouring comments on our service and facilities. We are proud that Lotte Hotel guests can experience most comfortable staying with our professional staffs and Hotel location is the best adventage for. Thank you for complimenting. We promise to continuously provide excellent service...

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Main Wing Deluxe Room (93)
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Main Wing Luxury Suite (99)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Seoul, Korea's 5 star best luxury hotel, is conveniently located in the heart of Seoul's central business district near Myeongdong and features two hotels - Main Building and New Wing - boasting 1,120 guest rooms combined. Our Seoul hotel is easily accessible by public transportation. Additionally it is near the city hall and public offices, businesses and attractions for tourism such as Namdaemun market, Myeong-dong, Insa-dong, Gyeongbokgung and Deoksugung. Lotte Hotel Seoul is a perfect hotel of 5 star hotels in Seoul for your tourism providing luxurious accommodation options designed by 4 world's leading design firms. Also, it is the premier luxury hotel for inviting VIP clients such as national guests as New Wing operates a three-Michelin star restaurant, Pierre Gagnaire. Lotte Hotel is also preferred by many VIPs and leaders from different countries as Korea's representative hotel holding the largest number of international events and cultural festivals. Experience ultimate comfort and unbeatable luxury in the center of Seoul. Choose Korea's best hotel, Lotte, for your exclusive stay. ... more   less 

Additional Information about Lotte Hotel Seoul

Address: 30 Eulji-ro, Jung-gu, Seoul 04533, South Korea
Region: South Korea > Seoul
Price Range: $274 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Seoul 5*
Number of rooms: 1120
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Ctrip TA, Cheap Tickets, Priceline, Agoda and Jetsetter so you can book your Lotte Hotel Seoul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Seoul Lotte Hotel
Hotel Style:
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#5 Spa Hotel in Seoul
#10 Luxury Hotel in Seoul
#23 Family Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Seoul staff and other travellers.
59 questions
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Questions? Get answers from Lotte Hotel Seoul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good service”
 of 5 bubbles sungjungk, 27 Mar 2017 | Read review
“Club lounge rooms not worth the premium”
 of 5 bubbles PacificBlackBird, 18 Mar 2017 | Read review
“New wing is where you should be”
 of 5 bubbles SheharyarA, 5 Mar 2017 | Read review
“Avoid near the lifts.. as people like to chat to wait for the lifts. Avoid Saturdays if you can help it, protest has been going on... which I respect that the surrounding roads are closed. ”
 of 5 bubbles , 4 Mar 2017 | Read review
“Include a breakfast in your accomodation”
 of 5 bubbles randyorpilla, 27 Feb 2017 | Read review
5 of 5