Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Mid-range
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Indoor pool
Bar / lounge
Business Centre with Internet Access
Banquet room
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Meeting rooms
Baggage storage
Concierge
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Location
143 Magokjungang-ro Gangseo-gu, Seoul 07797 South Korea
Name/address in local language
Mercure Ambassador Seoul Magok
5 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Mercure Ambassador Seoul Magok garners high marks for offering excellent value, with guests appreciating the clean, modern rooms at reasonable prices. Its service is often lauded, with staff members earning recognition for their friendliness and professionalism. While the amenities, including the pool and fitness center, receive praise, there are suggestions for more changing facilities and mentions of occasional crowding.
The hotel's atmosphere is described as inviting, and its prime location is celebrated for its convenience to airports, the subway, and local attractions. Cleanliness is a standout feature, with the hotel being commended for its well-maintained environment. However, some guests mention noise as a drawback in the rooms.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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Traveller rating
115
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
I would like to express my sincere gratitude for visiting the Ear Hotel recently and experiencing an unforgettable great service. In particular, the careful care and warm hospitality shown by Claire of the Ear Hotel made my trip even more special.
From the moment of check-in to the moment of check-out, everything that was felt during the process was that we were not simply addressing our customers, but really striving for their comfort and satisfaction. The staff at the front desk welcomed me with a bright smile and a kind attitude, and he explained every one of the things I was wondering about with heartfeltness. In particular, the tourist information and recommendations of local restaurants were carefully guided to make travel plans more familiar.
When I entered the room, I couldn't help but admire the cleanliness and arranged atmosphere. The people who cleaned the room every day took care of small details and prepared the necessary items in advance so they could stay really comfortable. In addition, I felt a heartfelt concern for my customers as I greeted them warmly every time I passed by, and asked them first about what I needed.
Every employee at the Ear Hotel, beyond doing just the job, showed genuine care and care to one customer. We believe that these services cannot be accomplished with simple techniques or manuals, and that they stem from the passion and professionalism of our employees.
This visit meant more to me than just a stay. The time at the Ear Hotel was as comfortable and warm as home, remaining an unforgettable memory. I hope you continue to have such great service as I do now so that many of you can experience the same impression as I do. Thank you again, and I would definitely like to visit again! Thank you. 😊
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great new hotel located in a brand new district Magok. The hotel is extremely well located with amazing accessibility , as the nearest station is only 2-3 minutes walking distance. The hotel is attached the COEX Mall which will soon have a lot of shops. If you are coming from the Airport either Incheon International / Gimpo national aiport you can just take the AREX( Airport Express train) and stop at 'Magok Naru Station'
The Room were very nice, spacious simple and ergonomic to use. We love the amenities ( shampoo, body wash) as the smell was great , bergamot smell. We also experienced the breakfast in which they have 3 rotation ( we took the last rotation from 9:30 AM - 10:45 AM ) , breakfast was good and the restaurant is called MOASIS it has a nice decoration , even a private dining area. There was a nice selection of western / asian dishes and the tastes were good.
We visited the swimming pool and gym and Ihave to stay it was nice, clean and practical to use.
Overall we had a great experience and I thought the hotel was great value for money and i would definitely try coming back very soon
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Magok Mercure Seoul, 마케팅 at Mercure Ambassador Seoul Magok
Responded 2 Jan 2025
Dear , mghpll We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Magok Hotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shinwoong Kwon Duty Mangaer, Mercure Ambassador Seoul Magok
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I visited with my son and a friend (reserve two rooms), yesterday I visited with my brother and sister. (3 room reservations).
When I first visited, with the help of Sally, I was able to connect and use two rooms, and as you told me, I booked and connected the Superior and Deluxe rooms. The Deluxe room is a room that doesn't have many rooms on one floor, and the other room booked as Deluxe has a significant distance from the other two rooms.
In the beginning of January, we used the pool once per night, but the rules changed to use it once per day, so children who love to play water used the pool twice over the course of the day.
Breakfast is the same menu as last time, um. I went to use the welcom coupon to have a sweet cocktail and a beer that tastes cool from the bar, and lunch was also easily resolved at the bar before check-out. With a 20% coupon, the steak was also cheap and easy to eat.
There are many restaurants nearby and not too far from home, so I'll visit again if I have a chance.
In particular, room manager sally and bar manager drew are very friendly.^^
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Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mercure Hotel is located in Seoul's Makun Naru Station, just in front of the subway station. It is a good hotel to use the airport. There is also a Seoul Botanical Garden nearby, so it is also good to tour. The clean room conditioning and the friendly staff (especially Luke) make the hotel feel good from the first visit. The bathroom is clean and there is a separate toilet and shower room so you can shower and come out cleanly. The bed mattress was also softened and tall that it was safe to sleep and relax.
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mercure Hotel was the first time I used it and it was an overall satisfactory experience.
The staff member named Luke was very friendly to assist us at check-in, and the room was upgraded to a high floor so we could start well. I was very grateful for responding actively to every question I asked. Best!
After check-in, waiting for a meeting, I took a break at the welcome drink at the lounge bar and it was nice to talk, but it was like a little uncomfortable chair to read. But the atmosphere was good.
I liked the rooms as clean and efficient, especially the view. The evening was originally meant to be eaten outside, and the landscape after sunset was so attractive that I ended up enjoying the food packed in the room. It was just that the room was a little dry and my throat hurt.
The hotel has a small swimming pool and a fitness centre, so you can run or do simple exercises, but it's a bit difficult to spend time in the room.
In addition, the hotel is closely connected to the subway, which makes it convenient to get to, and is also close to Kim Po Airport, which is a recommended location. Overall it was a clean and comfortable stay experience. Next time I'd like to use the unit facilities!
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in a newly opened hotel for a anniversary~ From the time of check-in, the staff were so friendly and we could start feeling good.
It was a new hotel, so the room was really clean, and it felt so good that the beds were new. Especially the characteristic smell of the new building was not at all, so I could feel better. You seem to be as careful as a new hotel, so you don't have to worry about dust at all. Everything was cleanly managed so I could stay more comfortable.
In addition, when I encountered the person who was cleaning in the hallway, I laughed and greeted him, and the atmosphere of the hotel that cared for even a small portion was impressed. With the new facilities and the friendly service of the staff added, I think we could have had a really special time.
Overall, I was very satisfied and I think this is a hotel that I would highly recommend to friends and family!! I would love to visit again next time!
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are very clean and the staff is very friendly! Mindy staff was very kind to help you at check-in. There are traders nearby, so it's easy to shop at night and there are many places to deliver food, so it's convenient to relax compared to cheap beds.
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Date of stay: March 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for two nights at the newly opened Mercure Magok, intending to enjoy some rest and relaxation before our outbound flight home. Overall, we had a great experience, and a few key highlights stood out:
Pros: • Location: The hotel is in an excellent spot, with easy access to local restaurants offering a variety of cuisines, the Botanic Park, and just a short train ride to Gimpo Lotte Mall and both Incheon and Gimpo airports. • Amenities: The facilities were more than sufficient. We made good use of the heated pool, which was fantastic. While we didn’t use the gym, it looked well-equipped with brand-new machines covering all the essentials. • Lobby/Lounge: The lounge was a lovely spot to relax in the evening with a drink, especially by the window overlooking the park—a perfect way to unwind. • Service and Facilities: As a newly established hotel, everything felt fresh and well-maintained. The staff were attentive across all areas of service, from reception to the lounge and pool/gym. Special thanks to Kira for the seamless check-in, Bella & D at the lounge bar, and Claire for addressing all our inquiries throughout the stay.
Cons: • Lobby Accessibility: Getting to the lobby (located on Level 6) isn’t the most straightforward process, and the concierge service seemed a bit elusive—unless, perhaps, someone with a Lamborghini arrived for valet parking. • Pool Changing Room Amenities: While body lotion is provided, more amenities in the changing rooms would be helpful. • Pool Crowding: The pool can get quite busy during peak hours (9:00 am and 6:00 pm), which made swimming laps a bit challenging. That said, this seems to be a common issue at hotels with pools in Seoul.
Despite these minor points, we thoroughly enjoyed our stay and would definitely consider returning next time we’re in Seoul.
전반적으로 쉬기 아주 편했고 스태프분들이 친절하셨습니다. 체크인 도와주신 Kira님, Lounge bar에 Drew & Bella님 그리고 리셉션에 Claire님 덕분에 좋은 시간 보내고 갑니다.
흠이라고 하면, 호텔이 전반적으로 춥습니다. 창문을 일부러 열어놓으신건지는 모르겠는데 풀에서 나올때 추워서 notice 했고, 아침식사 할때 너무 추워서 또 notice 했습니다. 그 이유로 음식들도 빨리 차가워지는 듯 합니다. 애써 따뜻하게 에어컨 틀어놓으신거 다 겨울바람으로 차갑게 하시는거 같습니다. 이점은 바뀌면 더 춥지않게 식사할 수 있을거 같습니다.
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Date of stay: January 2025Trip type: Travelled as a couple
Room Tip:Breakfast is a pretty standard buffet. Meh at its best. No live egg station
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercure Seoul Magok, Marketing at Mercure Ambassador Seoul Magok
Responded 6 Jan 2025
rhchoice 고객님께, Mercure Ambassador Seoul Magok을 방문해 주시고 소중한 리뷰를 남겨주셔 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. Kir 직원과 Claire 직원에게 해당 내용 전달 드리겠습니다. 또한 호텔의 발전을 위해 항상 최선을 다하겠습니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 머큐어 서울 마곡
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Mindy staff are friendly and feel good ~! The budget hotel is so nice and nice! The swimming pool requires a swimsuit and a swimsuit. The fitness center is clean, so try to use it. ~ Breakfast is about 40,000 Korean dollars for adults. Please note that it is good to use a lot of foreigners near the airport train station!! Staff speak English well, so don't worry and try it. There are many brunch shops near the Magnanaro Station, so couples like me like to come for a memory!
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Date of stay: March 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The reception manager provided an outstanding level of service, ensuring that every guest felt welcomed and well taken care of. Their professionalism, warm attitude, and efficiency in handling inquiries or concerns made the experience even more pleasant. From the moment of arrival to the final departure, they demonstrated exceptional hospitality, making a lasting positive impression. Their attention to detail and willingness to go above and beyond truly enhanced the overall experience, creating a welcoming and comfortable atmosphere for all guests. I deeply appreciate their dedication and excellent service.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercure Seoul Magok, Marketing at Mercure Ambassador Seoul Magok
Responded 11 Feb 2025
Dear foreali, Thank you very much for your kind comments regarding your stay at the Mercure Ambassador Seoul Magok. We are always delighted to receive positive feedback. I will be sure to share your comments with our team, and I am confident that your feedback will motivate our staff as we continue to strive for excellence in our services. Once again, thank you for sharing your experience. We sincerely hope that your next visit will be as enjoyable as your previous one. Sincerely, Mercure Ambassador Seoul Magok
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Seoul area.
PRICE RANGE
S$130 - S$172 (Based on Average Rates for a Standard Room)
LOCATION
South KoreaSeoul
NUMBER OF ROOMS
400
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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