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Lotte City Hotel Guro

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Traveller (160)
Room & Suite (167)
Dining (62)
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Overview
  • Excellent73%
  • Very good22%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“e mart”(13 reviews)
“subway station”(21 reviews)
“valley mall”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (463)
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172 results
Traveller rating
111
46
13
0
2
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LanguageEnglish
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111
46
13
0
2
Show reviews that mention
All reviewse martsubway stationvalley mallplenty of nice restaurantsrecently stayed at this hotelcheap eatsrestaurants and coffee shopsairport transportationbusiness districtrecommend this hotelspeak english fluentlyexcellent business hotelcoin laundryvending machinegreat place to stayfood placesfree weights
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1 - 5 of 172 reviews
Reviewed 4 days ago

stayed for a night. overall excellent services and very delicious breakfast! Even local Koreans recommended. Bedding is very very comfortable which makes me very sleepy once on it. I'm satisfied with the cleanliness with the room and bathroom. i will definitely stay again.More

Thank JAEbogumm
Response from Lottecityhotel-Guro, 제너럴 매니저 at Lotte City Hotel GuroResponded 2 days ago

Dear JAEbogumm, Thank you for staying with us and sharing your wonderful experience. We are delighted to hear that you were satisfied with your stay. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you...More

Reviewed 4 weeks ago via mobile

I stayed here back in 2011 and was really impressed, at the time, it may have been one of my favorite hotel experiences. I think I was spoiled back in 2011, I had lounge access, and a larger room. This stay was good, but it...More

Thank Donald G
Response from Lottecityhotel-Guro, 제너럴 매니저 at Lotte City Hotel GuroResponded 4 weeks ago

Dear Donald G, Thank you for staying with us and sharing your experience at Lotte City Hotel Guro. We are very happy to hear that you had comfortable stay and satisfied with our facilities. We have shared your review with our staffs. We will refer...More

Reviewed 21 April 2018

We had excellent 3 nights in this hotel. As a frequent traveler I’d like to say that it was one of the best houses I’ve ever stayed. Friendly staff, enough space in guest chamber, nice and comfortable equipment in the bathroom and very comfortable pillows....More

Review collected in partnership with this hotel
1  Thank Boris V
Response from Lottecityhotel-Guro, 제너럴 매니저 at Lotte City Hotel GuroResponded 27 April 2018

Dear BSV79, Thank you for staying with us and sharing your experience at Lotte City Hotel Guro. We are very pleased to hear that you had comfortable stay and satisfied with our facilities. Providing high quality of service is our responsibility yet it feels great...More

Reviewed 17 April 2018

I spent a week here with a group of business people from 20+ different countries. Everyone was impressed by the accommodations and the attentiveness of the hotel staff. We had meetings all week in the hotel's 4th floor meeting rooms and we ate breakfast and...More

Review collected in partnership with this hotel
Thank J4728T
Response from Lottecityhotel-Guro, 제너럴 매니저 at Lotte City Hotel GuroResponded 19 April 2018

Dear J4728T Thank you for staying with us and sharing your experience at Lotte City Hotel Guro. We are very pleased to hear that you had comfortable stay and satisfied with our facilities. As you write at the review, our hotel is located in Guro...More

Reviewed 12 April 2018 via mobile

This hotel is well-located for business travellers. The room was comfortable but could have used a good vacuum on the carpet floor. The price was quite affordable which is an additional plus. Beware, the sound insulation could be better, as I could hear telephone conversations...More

Thank Costa A
Response from Lottecityhotel-Guro, 제너럴 매니저 at Lotte City Hotel GuroResponded 14 April 2018

Dear kantzou Thank you for staying with us and share your precious experience. We apologize for giving you an uncomfortable experience. It would be an honor if we could have a chance to serve you even more good service and facilities in the future. We...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$79 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$79 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (160)
Room & Suite (167)
Dining (62)
Amenities (31)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
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akosinina
25 May 2018|
AnswerShow all 2 answers
Response from Lottecityhotel-Guro | Property representative |
Dear akosinina, Warm Greetings from Lotte City Hotel Guro! With regards to your inquiry, public transportation is available (Subway and Taxi). -Subway: The nearest subway station from our hotel is Guro Digital complex... More
0
Votes
Google Translation
zombbey
19 April 2018|
Answer
Response from Lottecityhotel-Guro | Property representative |
Dear zombbey, Warm greetings from Lotte City Hotel Guro! We normally recommend the 'Family Twin room' which has one double size bed and one single size bed for 3 people. The room rate is changed every days (especially on... More
1
Vote
Google Translation
Eugzhou
20 March 2018|
AnswerShow all 2 answers
Response from Lottecityhotel-Guro | Property representative |
Dear Eugzhou, Greetings from Lotte City Hotel Guro! Thank you for your inquiry. Of course you can use smoking room if it is possible, but the rooms are limited, so please let us know your reservation number as soon as... More
0
Votes
Google Translation
Room Tips
"Twin share"
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"We stay on a double single room ,fantastic!"
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"Please put conditioner and hand cream in the bathroom. Also add either a mini-bar or room service"
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"High Floor"
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