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Fairmont Heliopolis

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#14 of 139 Hotels in Cairo
Certificate of Excellence
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1 room 2 adults 0 children
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Fairmont Heliopolis
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695 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Heliopolis
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Showing 538: English reviews
Reviewed 2 weeks ago via mobile

1st of all it s the best hotel according to its lobby and the so big varities in restaurants and bars in all inside cairo hotels.. I would thank Mr Samy the in the check in ..cuz he was so co operative person and so polite The Dinning in service here is fantastic with a very special taste

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Helpful?
Thank Muhammad S
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Muhammad S, Thank you for choosing Fairmont Heliopolis and many thanks for sharing your feedback with us. we are glad that you enjoyed your stay. Best Regards, Fairmont Team

Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

I've stayed here and in the Towers a couple of times now (5 to be precise) Got to be one of my favourite hotels in the Middle East region. Rooms are a good size with great beds and linen. Excellent desk and work area with various power outlets. Nice bathroom with very nice amenities (I always take the soap and...

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Helpful?
Thank Wayne T
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Wayne T, Thank you for your valuable feedback. We are looking forward to welcome you soon again. Best Regards, Fairmont Team

Cairo
Reviewed 3 weeks ago via mobile

They have great service, highly trained staff starting from the doorman, concierge, receptionist till the room service. The room is amazing but didn't have any good view and not sure if any room does. Their rates are high though.

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Helpful?
Thank Kareemhatim
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Kareemhatim, Thank you for your valuable feedback. Looking forward to welcome you soon. Regards, Fairmont Team

Bradford, England, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel is worth all the stars it gets. Rooms are big, restaurants plentiful, pools clean and the evening entertainment is good quality. Staff can't do enough for you. Well worth the cost for our 5 nights here. Recommend the Le marche cafe for breakfast, leonardo the Italian restaurant for the seafood platter ( Ibrahim was a very attentive waiter)...

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Helpful?
1Thank Nelly T
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Nelly T, Thank you so much for your valuable feedback. We are pleased to hear that you enjoyed our rooms, pool, entertainment as well as the restaurants and staff services. We are looking forward to welcome you soon again. Regards, Fairmont Team

Jerusalem, Israel
Reviewed 20 February 2017

The Fairmont in Cairo (Heliopolis) is comfortable, pleasant and special. From the staff to the rooms to the food, every aspect of this trip was great. Whatever we needed was provided. The rooms are quiet and comfortable and the pool was great! The dining is great! We really loved the big variety of food available, and it was beautifully presented...

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Helpful?
Thank 38rosebud
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear 38rosebud, We are so pleased to know that you enjoyed your most recent stay with us. Your motivational and valuable feedback are highly appreciated. Your feedback is valuable to us. Looking forward to welcome you soon. Sincerely, Fairmont Team

Minneapolis, Minnesota
Reviewed 19 February 2017

very nice hotel clean and comfortable. simply it competes with peer us hotels. close to airport also there is a nice restaurants, so you can spend a quality time inside the hotel. Specially Rainbow Bar very nice place with delicious breakfast, night band and the staff are very nice, decent and welcoming specially Salah the bar manager.

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Helpful?
1Thank gedo_GA
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear gedo_GA, Thank you so much for your above review. We are so happy to learn that you have enjoyed your stay and that you liked our staff and services. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Sincerely, Fairmont Team

Kuala Lumpur, Malaysia
Reviewed 16 February 2017

This place is a dining paradise just located next to the airport. How I wish I don't have to go out and meet my business associates. Love the food offerings here. Compared to the many place in busy and dizzy Cairo, their food taste are quite authentic. Unless you have a highly difficult to please tongue and understanding how things...

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Helpful?
Thank poofthenmagic
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear poofthenmagic, We would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. We are pleased to hear that you have enjoyed your recent stay with us. Looking forward to welcome you soon again. Sincerely, Fairmont Team

Cairo, Egypt
Reviewed 13 February 2017

Stayed here for 1 night on business January 2017, room had been recently renovated to a very good standard and had everything that a business traveller needed. All staff that I encountered were very polite and extremely helpful. The breakfast buffet had something for everything and the cappuccinos that I had at a couple of the bars/cafés were very nice....

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Helpful?
Thank LeeMullen
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear LeeMullen, Thank you for your time taken to post a review for Fairmont Heliopolis. We are so glad to know that you enjoyed your stay at our hotel. Please note that we appreciate your valuable feedback and we are looking forward to welcome you soon again. Sincerely, Fairtmont Team

Rexburg
Reviewed 10 February 2017

Gorgeous hotel, helpful staff, clean and comfortable. It was a pleasure to stay here. It had many more amenities than I was able to take advantage of, but I am a return customer, and will stay here again!

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Helpful?
Thank JeannaH662
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear JeannaH662, I would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. We are so happy to learn that you have enjoyed your stay and that you liked our staff and services. Sincerely, Fairmont Team

Reviewed 6 February 2017

I traveled to Cairo on business in August 2016 and our local business partners recommended this hotel. It was a great recommendation! The area is away from all the hustle bustle and very peaceful, staff is very friendly and attentive and the rooms are great. I especially liked the gym clothes and shoes service on request. There are a multitude...

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Helpful?
Thank Majid M
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Majid M, Thank you so much for your time taken to post reviews for Fairmont Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us. Your valuable feedback is highly appreciated. Thank you for choosing Fairmont Heliopolis and looking forward to welcome you soon again. Stay connected with us via our Facebook Fan...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Fairmont Heliopolis

Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $194 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Heliopolis 5*
Number of rooms: 588
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Also Known As:
Fairmont Heliopolis Hotel Cairo
Fairmont Hotel Heliopolis
Fairmont Hotel Cairo
Cairo Fairmont
Hotel Style:
#14 Luxury Hotel in Cairo
#14 Business Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Heliopolis staff and other travellers.
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Questions? Get answers from Fairmont Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get A room in the 6th floor to be away from the street noise”
 of 5 bubbles H2714CYmohameds, 23 Mar 2017 | Read review
“Enroll in Fairmont club,it is worth it.”
  • bedroom in the suite
  • living and dinning
  • living and dinning
 of 5 bubbles roz_6610, 19 Mar 2017 | Read review
“choose small digit rooms , avoid long walk to room”
 of 5 bubbles MohamedG557, 17 Mar 2017 | Read review
“Wifi is free in the lobby, and free in the rooms for Fairmont Presidents Club guests”
 of 5 bubbles kjkupiec, 10 Mar 2017 | Read review
“We were on the fifth floor and it was very comfortable and quiet.”
 of 5 bubbles 38rosebud, 20 Feb 2017 | Read review
5 of 5