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Radisson Blu Hotel, Cairo Heliopolis

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Radisson Blu Hotel, Cairo Heliopolis
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770 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Hotel, Cairo Heliopolis
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Showing 651: English reviews
Liverpool, United Kingdom
Reviewed 4 weeks ago

We stayed here at this hotel for an overnight stay to catch an early connecting flight to Munich. The hotel was not far from the airport so it seemed the right move to stay within the Radisson chain, given our experience in Sharm. The room was similar to one that we had just left and was both spacious and the...

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Helpful?
Thank lavender171
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear lavender, Thank you for your feedback and for taking the time to tell us about your experience. We are delighted to know that you liked the hotel location.... Happy to know that you liked the room size. We value your comment about the lack of variety of the Room Service menu but we would like to assure to you...

Egypt
Reviewed 5 weeks ago via mobile

l stayed at this hotel for two nights and I really didn't enjoy my stay This was my first -and last - time at this property and it was selected by my travel agent due to its proximity to my business locations. Although the hotel is located in a nice neighbourhood very close to the airport and many other attractions...

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Helpful?
Thank PE_Sayed
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Sayed: We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of The Radisson BLU Hotel, Cairo Heliopolis Management and Team, we would like to extend our sincere apology for the bad experience happened for you. It's really disappointing to hear that whilst we strive to offer our guests the...

Reviewed 28 October 2016

I am regular traveler to Cairo. First time i stayed in this hotel for 4 nights. Property is very clean, room are big and clean. Restaurant 11/22 and bar is quite and continental food s very good. you have lot of options local beer and wines. Connectivity to city is good. taxi 24 hrs around the clock... WiFi needs improvement,...

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Helpful?
Thank Saurabh C
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Saurabh, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay with us starting the "hotel location" then the cleanliness level .... Happy to know that you liked our 1122 Bar, and the food taste. We value your comment about the...

Alexandria, Egypt
Reviewed 26 October 2016

I had some troubles with breakfast, bathroom and staff dealing specially with Egyptians. My bathroom shower wasn't drained well.. shower and shampoo for first day are used, air condition control not working, internet was not good, breakfast suitable bread not found always and when I request from anyone of staff no one help

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Helpful?
Thank Mahmoud A
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Mahmoud, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of The Radisson BLU Hotel, Cairo Heliopolis Management and Team, we would like to extend our sincere apology for the bad experience happened for you. It's really disappointing to hear that whilst we strive to offer our guests the...

Cairo, Egypt
Reviewed 25 October 2016

Since years , i choose to be a member in Raddison blu Heliopolis , i know , i will never regret , the more you go there the more want to come back , thanks to the SPA team , marie and mostafa you are doing great effort to keep the spa in excellence.

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Helpful?
Thank Hesham M
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Hesham, We appreciate you taking the time to complete a survey regarding your recent "SPA" experience with us. We are delighted to read that you enjoyed your time at our SPA O'9. And looking forward to welcome you back again to Radisson Blu Hotel, Cairo Heliopolis when your time bring you back to the area! Sincerely Ahmed Sabry...

Cairo, Egypt
Reviewed 21 October 2016 via mobile

I'm a regular visitor to this nice spa. I'm impressed by the new management team run by Marie manager and Mostafa assistant. They are working hard and doing their best to fulfill custmer satisfaction. Keep going and expecting from you more & more.

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Helpful?
Thank Tamer M
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Tamer, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to read that you enjoyed your time at the SPA o 9. And looking forward to welcome you back again to Radisson Blu Hotel, Cairo Heliopolis at any time. Sincerely Ahmed Sabry General Manager

Austria
Reviewed 18 October 2016

Fabulous stay at the Radisson Blu hotel. Energetic, attentive, and friendly staff; great value; very close to airport; and fabulous airport shuttle service. A little far from tourist destinations but the concierge desk easily arranged transportation.

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Helpful?
Thank Jay Anthony H
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Jay, We appreciate you taking the time to complete a survey regarding your recent stay with us. We are delighted to read that you enjoyed your stay at the hotel. And looking forward to welcome you back again to Radisson Blu Hotel, Cairo Heliopolis when your travels bring you back to the area! Sincerely Ahmed Sabry General Manager

Newcastle, United Kingdom
Reviewed 17 October 2016

To start, despite having email confirmation of our arrival, our visa collection and transfer did not arrive. This was for two female travellers. When we called the hotel they did not seem bothered and put me on hold four times, coming back to say it would take an hour. Food was terrible; room service pasta one night and it was...

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Helpful?
Thank Andrea W
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Andrea: We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of The Radisson BLU Hotel, Cairo Heliopolis Management and Team, we would like to extend our sincere apology for the bad experience happened for you. It's really disappointing to hear that whilst we strive to offer our guests the...

Cairo, Egypt
Reviewed 10 October 2016

Room was clean, staff members were very nice and they kindly accepted to extend my check out time for an hour, yet restaurant wasn't that clean as I found a dead fly inside my food plate and some live ones over the main plates. I reported the issue and they apologized with a promise not to repeat the incident.

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Helpful?
Thank Heba Hosny M
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Ms. Heba, Thank you for your feedback and for taking the time to tell us about your experience. We are delighted to know that you enjoyed your stay with us and you liked your room and satisfied with the cleanliness of it. Your positive comments about our colleagues were the most makes us happy. We value your comment about...

Reviewed 7 October 2016 via mobile

Everything was terrible starting from the front desk service. I reserved for non smoking room and it was a smoking room, so I had to change in the middle of the night. I woke up with the room service ringing the bell a lot in the morning although I informed of late check out. While having my breaks fast before...

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Helpful?
Thank RamiRizg
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Rami, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of The Radisson BLU Hotel, Cairo Heliopolis Management and Team, we would like to extend our sincere apology for the bad experience happened for you. It's really disappointing to hear that whilst we strive to offer our guests the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Superbly located in Heliopolis, The new Radisson Blu Hotel, Cairo Heliopolis is the hotel of choice for business travelers and tourists. Providing spacious, well appointed guest rooms. The hotel is the perfect oasis for guest visiting the city. Flexible meeting rooms and a day-lit ballroom make the hotel one of the area's premiere conference venues. After a hard day’s work, or following a visit to Cairo sights guests can relax and unwind in the Egyptian sun at the hotel’s rooftop pool and elegant spa area. ... more   less 

Additional Information about Radisson Blu Hotel, Cairo Heliopolis

Address: Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $152 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Hotel, Cairo Heliopolis 4*
Number of rooms: 427
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Cairo Heliopolis Hotel Cairo
Hotel Style:
#12 Spa Hotel in Cairo
#25 Business Hotel in Cairo
#31 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel, Cairo Heliopolis staff and other travellers.
5 questions
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Questions? Get answers from Radisson Blu Hotel, Cairo Heliopolis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is worth pointing out any problems you have as they do try to make things better.”
 of 5 bubbles rosemarygosling, 24 Nov 2016 | Read review
“Don't go, unless you are a masochist.”
 of 5 bubbles richjacobson18, 13 Nov 2016 | Read review
“very near to cairo airport”
 of 5 bubbles 673heshamm, 24 Oct 2016 | Read review
“No best views”
  • Jnside the room
  • Inside the room
 of 5 bubbles fadele_12, 4 Aug 2016 | Read review
“Room opposite site of the street are quieter”
 of 5 bubbles 297felixw, 28 Jul 2016 | Read review
5 of 5
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