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Novotel Cairo Airport

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Novotel Cairo Airport
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1,114 Reviews from our TripAdvisor Community

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Showing 845: English reviews
Porto, Portugal
Reviewed 27 August 2014

A good hotel, not expensive, you have free shuttle from the airport to the hotel, with a very polite and helpful driver, the hotel is clean, good breakfast, a swimming pool to relax between flights, I recommend... if you wish to stay near the airport of Cairo it is the best option.

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Helpful?
Thank mariana b
Hassan M, Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming...

Reviewed 18 August 2014

The location proximity to the airport is excellent, so I guess that is why most people choose.it. If I were going again I would look into Le Passage, which is exactly next door and seems to have decent reviews. There is nothing else around so evening meal choices are limited. It took ages to get seated in the restaurant and...

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Helpful?
1Thank Rob S
Hassan M, Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for recommending our hotel location , and we are very sorry that our services are not up to the required level , specially at the restaurant Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts...

Alexandria, Egypt
Reviewed 17 August 2014

I'm currently on a 3 days business trip, and this is my first night inside the mentioned Hotel I don't really like the place, I'm going to write my preview as point to make easy to follow ... (A) Positive Points: - despite I haven't used the Swimming Pool but it seem clean - GYM is ok - Food diversity...

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Helpful?
Thank Mahmoud-Abo-Elnaga
Hassan M, Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest We are glad to know that you've enjoyed your stay at our hotel and that you enjoyed our food quality and GYM. Regarding your concerns, please note that it has been taken into consideration by concerned departments . We apologize for any inconvenience that might have happened. Stay connected with us via our Facebook Fan Page: Novotel...

Cairo, Egypt
Reviewed 15 August 2014

While relatively well located near the Cairo airport (even though not walking distance). Food is mediocre at best and served by grumpy staff. Prices on the other hand are a joke. More than 200 dollars per night, without breakfast. Also the limousine service overcharges. They want 55 dollars for a trip that even airport limos only take 25 for. A...

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Helpful?
2Thank Karim R
Hassan M, Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you very much for taking the time to post your review. We regret to know that you had an unpleasant experience in your last stay. for your next visit check out our hotdeals and special offer on Novotel.com Please be informed that the hotel designed a dedicated hotline 888 for any enquiries during your stay Looking...

Zagazig, Egypt
Reviewed 11 August 2014

the check-in was horrible....only one person for all guests and behaving very rude as if we are a load for the hotel>>>it took 2 hours to get the room. the minibar was not working and the room was small>>>however clean and average size. the bathroom is outdated and not suitable for 4 stars hotel. the food was average and the...

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Helpful?
Thank dr-ahmed-siam
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that this problem was an exception to our normal practices We appreciate your sharing your concerns, and it is...

Reviewed 9 August 2014 via mobile

They do not answe the reservation phone number on the website. I have obtained another alternative number but the quality of sound for the welcome voice message quality is too poor in addition that it is too fast and when I tried to hear the french version to find reservation ext# which seems inconvenient for a phone menu service it...

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Helpful?
1Thank AMR O
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest We would like to express our sincerest apologies for not being able to contact our hotel due to a technical reason. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. e-mail: h0502@accor.com We appreciate your concerns, and it is our hope that you will give us the opportunity...

Cairo, Egypt
Reviewed 2 August 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Safwat B
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Alexandria, Al Iskandariyah, Egypt
Reviewed 27 July 2014

I stayed at the Novotel Cairo airport for one night to catch my flight in the early morning. Hotel amenities was great, room was clean and tidy however it's old furnished. The reception, cafe and garden areas were cool also. I took the shuttle bus in the morning to the airport terminal where the shuttle bus was very friendly and...

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Helpful?
Thank Ahmed E
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to share your experience at Novotel Cairo Airport. We very much appreciate your positive comments and recommending our hotel services. your comments concerning the buffet breakfast will be taken into consideration We look forward to welcoming you again at Novotel. Thank you Hassan Moustafa General Manager

Pavia, Italy
Reviewed 24 July 2014

The position of this place is the best thing if you have to take a plane in early morning. But the price for me is quite expensive looking to the services... ok, there's a swimming pool, a garden and a gym. But the water in the shower of my room was warm, the air conditioning noisy and i didn't enjoyed...

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Helpful?
1Thank okpj
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We...

Reviewed 12 July 2014 via mobile

Well I came to this hotel to stay for 9 hours coz I missed my flight and it was rescheduled to the next one. First of all the staff in the reception desk were not welcoming at all, not even smiling and were very slow. Second the person whom was in the reception desk forgot to give me my passport,...

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Helpful?
1Thank Mostapha H
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Touch down in 4-star comfort at Novotel Cairo Airport hotel, a 5-minute ride from the terminals on the free 24-hour shuttle. Relax under the palms in the courtyard, or re-energise with a dip in the pool. All-day dining means you won't fly hungry. Your modern soundproofed room lets you stretch out and enjoy a restful night at Novotel. ... more   less 

Additional Information about Novotel Cairo Airport

Address: PO Box 8 Cairo Airport | Cairo International Airport, Cairo 11776, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $102 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairo Airport 4*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR, Hotwire, Travelocity, Orbitz, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Novotel Cairo Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Cairo Novotel
Hotel Style:
#10 Spa Hotel in Cairo
#11 Best Value Hotel in Cairo
#26 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairo Airport staff and other travellers.
10 questions
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Questions? Get answers from Novotel Cairo Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont bother at all”
nickyk491, 17 Apr 2017 | Read review
“Make sure that you will be met by representative from Novotel, makes entry into much more pleasant.”
  • Bed comfortable for 6 hour sleep
  • Couch in the corner
  • Bathroom
dutch_122, 16 Mar 2017 | Read review
“Pool View - and ground floor was good to access the pool easy”
MahmoudOthman, 14 Mar 2017 | Read review
“There are rooms on the groundfloor with a little terrace opposite the pool.”
happyfamily2000, 27 Feb 2017 | Read review
“Ask for the new wing”
919winniem, 23 Nov 2016 | Read review
5 of 5