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JW Marriott Hotel Cairo

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Traveller (779)
Room & Suite (242)
Traveller (779)
Room & Suite (242)
Dining (110)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Treat yourself to a new standard of elegance at the award-winning JW Marriott Hotel Cairo. Set against the unique and magical backdrop of Cairo, Egypt, a vibrant city steeped in 7,000 years of history and culture, our luxury hotel provides a combination of relaxed sophistication and personalized service. 440 impeccably appointed hotel rooms and suites offer every luxury for your Heliopolis visit, from pillowtop mattresses and marble bathrooms to 24-hour room service and high-speed Internet. Our stunning suites feature impressive views of our golf course, or "The Beach." With 12 diverse dining options at your disposal, you can rest assured that your appetite will always be satisfied. Indulge in a luxury treatment at the 27,000-square foot Mandara Spa, or play a round at our Mirage City Golf Club. Plan your next event with us in Heliopolis; our hotel features gorgeous, flexible venue space and comprehensive planning services. For the getaway of a lifetime here in Egypt, choose the JW Marriott Hotel Cairo.
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Property amenities
Restaurant
Pool
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Shuttle Bus Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Room Service
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Golf Course
Tennis Court
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Lake View
Park View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
Location
Full view
Contact
Ring Road- Mirage City Box 427, Heliopolis, Cairo 11511 Egypt
Name/address in local language
Getting there
Cairo Intl Airport8 km
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Reviews & more
1,197Reviews
1,072Photos
21Q+A
100Room tips
Traveller rating
  • 631
  • 366
  • 107
  • 50
  • 43
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+3
Stayed here for business for 2 nights recently. Had a fairly late check in of 10pm, but the staff were cheery and ever so helpful despite it being late. The hotel itself is very impressive, very clean and all of the staff are wonderful! Can’t say I used the pool, but there is a d
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Response from CAIJWCAIBRecom, Manager at JW Marriott Hotel Cairo
Responded 3 weeks ago
Dear guest, Thank you for taking the time to leave such a complimentary review. We were delighted that you chose The JW Marriott Cairo as the location for your business trip, and that you enjoyed a wonderful stay! We really do aim to deliver the very best of experiences to all of our guests, and I am delighted that you speak so highly of my colleagues who take such pride in the high levels of personalised service they deliver. We look forward to welcoming you back to the JW Marriott Cairo very soon. With kindest regards, Nairy Hagopian Digital & Marketing Manager
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I am a regular traveler in Cairo but this is my first visit at the JW Marriott Hotel Cairo. I spent 2 nights and I was upgraded to a very nice junior suite. I did not have time to enjoy the pool but I must say that it is a very impressive (indoor and outdoor) one.

Comfortable r
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Response from CAIJWCAIBRecom, Manager at JW Marriott Hotel Cairo
Responded 3 weeks ago
Dear Toonsai, Thank you for taking the time to review your stay with us. I am very pleased to hear that our associates made your stay pleasant. Rest assured your feedback has been shared with our leaders to ensure that corrective action is put in place. Looking forward to seeing you again soon. Sincerely, Nairy Hagopian Digital & Marketing Manager
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Fantastic hotel, apart from the fact that they completely messed up our reservation (and it was made through the Marriotts' own website) and kept us waiting from 3 am till 4am for a room. Once we actually got in :) it was fine. Great restaurants, exceptionally friendly people and
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Response from CAIJWCAIBRecom, Manager at JW Marriott Hotel Cairo
Responded 3 weeks ago
Dear Islam, Thank you for taking the time to review your stay with us. I am very pleased to hear that our associates made your stay pleasant. We apologize for the inconvenience during check in process. Rest assured your feedback has been shared with our leaders to ensure that corrective action is put in place. Looking forward to seeing you again soon. Sincerely, Nairy Hagopian Digital & Marketing Manager
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This is not a 5 star hotel. The rooms are old and tired. Things broken and run down all over the place. Even if you turn on every light in the room it still feels like a cave. Service is average with to many people trying to provide service but just getting in your face. Breakfas
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Response from CAIJWCAIBRecom, Manager at JW Marriott Hotel Cairo
Responded 4 weeks ago
Dear Desinerg, Many thanks for taking the time to share your feedback of your experience at our hotel. We apologize for the inconvenience you have experienced during your stay. Rest assured your feedback has been shared with our leaders to ensure that corrective action is put in place. Once again, we appreciate you sharing your feedback and we hope to have the opportunity to welcome you again in the future. Sincerely, Nairy hagopian Digital & Marketing Manager
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Stayed here two nights. Pool and gym good. Good selection at breakfast buffet and we are one night at Plateau where we had good food. Room was very comfortable and had all amenities. There was however a whiff of smoke, even though it was definitely non-smoking room. They did have
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Response from CAIJWCAIBRecom, Manager at JW Marriott Hotel Cairo
Responded 4 weeks ago
Dear Miffiem, Thank you for taking the time to review your stay with us. I am very pleased to hear that our associates made your stay pleasant. Looking forward to seeing you again soon. Sincerely, Nairy Hagopian Digital & Marketing Manager
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Photo provided by managementJW Marriott Hotel Cairo
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Photo provided by managementJW Marriott Hotel Cairo
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Photo provided by managementJW Marriott Hotel Cairo
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Photo provided by managementJW Marriott Hotel Cairo
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Previous
Hi do you have connected rooms
yes, but ask in advance.
2 votes
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Hi may i know please the hotel’s email address? We need to ask for a folio receipt but unfortunately one of the receptionist mentioned they couldnt find the name in the system. We need an email to wh we can contact urgently . Thank you
Unfortunately, the only contact information I have for the hotel is that is published on the website.
0 votes
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Hi may i know please the hotel’s email address? We need to ask for a folio receipt but unfortunately one of the receptionist mentioned they couldnt find the name in the system. We need an email to wh we can contact urgently . Thank you
mhrs.caijw.Elite.Ambassadors@marriott
0 votes
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Is the airport shuttle free or do i have to pay? on the official marriot website it shows price difference of rooms with and without ariport transfer.
Yes it is free
1 vote
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Are burkini allowed?
Yes they are allowed
0 votes
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Previous
"corridors are huge, you can ask to be close to elevator.."
"This hotel is nearby to the airport but very far awar from the city"
"Excellent service and very large rooms."
"Rooms with balcony overlooking golf course are giving you a sense of relaxation."
"Balcony overlooking the golf course"
Previous
PRICE RANGE
US$180 - US$341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott cairomarriott hotel cairomarriott cairocairo marriott
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
440
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