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Le Meridien Heliopolis

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1 room 2 adults 0 children
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Le Meridien Heliopolis
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479 Reviews from our TripAdvisor Community

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Showing 360: English reviews
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Dubai, United Arab Emirates
Reviewed 2 days ago NEW

I used to live in Egypt many years ago and I remember the Meridien had such a good reputation and my friend I was visiting always used to have people stay there, granted it was about 5 years ago. I have been born and raised in 5* hotels around the world and know what to expect, however, upon my arrival...

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Thank teeny47
Reviewed 5 days ago NEWvia mobile

Modern classic one, easy access to the airport, Kind staff , has a tourism trips programme excellent one and fair price, also fair charges for booking, a little far from the city centre may take a lot of time in the work days.

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Thank Mohammad A
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valuable guest, It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. We really appreciate your lovely and wonderful words regarding our services, and our kind staff. We are delighted to have met your expectations and confirm our commitment to always deliver the best of service...

Atlanta, Georgia
Reviewed 2 weeks ago

From check in to check out, and all in between, the customer service, responses to any concerns, attention to detail, and overall kindness of the staff was superb. The no pressure vendors, and the restaurant choices were great.

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Helpful?
Thank ATLUNO
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. Your lovely words are really appreciated regarding our customer service and and our kindness of our staff. Our aim is to deliver the best and we will always make every effort to make your...

Naperville, Illinois
Reviewed 3 weeks ago

Based on the mixed reviews, I was a little worried. But I was more than satisfied. They upgraded my room based on my SPG status. It was definitely non-smoking. Furniture was fine, not dated. Wall coverings/carpet were fine. I was on the Preferred Floor (but not the Club floor), so that might make a difference compared to the lower floors....

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Thank DFI-Traveler
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, First let me thank you for staying at Le Méridien Heliopolis and for posting a positive review on your recent stay at our Hotel. Delighted to know that you have appreciated our services and facilities. Rest assured that we will always do our utmost to make your next stays exceed your expectations. Needless to remind you that...

Reviewed 4 weeks ago

I am writing this review as a benchmark against 5 star standards which this hotel claims to be. Let me be clear, it would not receive a 2 star rating in Europe or the USA. The building overall is incredibly dated. It appears as it it has not been refurbished since the 1970s. The reception is cramped and the reception...

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1Thank Neil248
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, We have regrettably noted that we did not meet your overall expectations; we kindly request you to accept our sincere apologies for any inconvenience caused. It is with great concern that I have read your review and thank you for bringing these issues to our attention, We always appreciate when our guests take the time to share...

Perth, Australia
Reviewed 4 weeks ago via mobile

This hotel is lovely and clean. All the staff were wonderful and very helpful. Nice size room with modern decor. Decent breakfast selection. Located approx 20mins from airport, away from centre of Cairo however not that far in a taxi to Egyptian Museum, Pyramids of Giza etc. The main reason I have not given this hotel a 5star rating is...

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Thank goddessness
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, Greetings from Le Méridien Heliopolis… Thank you for staying at Le Meridien Heliopolis Hotel, while recently staying in Cairo, and for taking the time to complete the online guest expectations survey. We are delighted to know that you’ve enjoyed your overall experience with us; we genuinely value your comments and excellent scoring. Rest assured that we will...

Alexandria, Egypt
Reviewed 12 March 2017

the hotel in general is fair, the room is ok , bed is comfortable, but the interest to servr and satisfy the guest is missing, the mini bar is empty, the wi fi service os very bad, I have to request a tissue box as ot was not there, the bath robe is not provided but the note for hope...

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Thank Hossam E
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valuable Guest, First let me thank you for your loyalty to Le Méridien Heliopolis and for posting a review on our Hotel while recently visiting Cairo. I was deeply concerned by your comments. Rest assured that I have conveyed your remarks to the Department Heads concerned for their immediate corrective actions. I would have appreciated your reporting this matter...

Rugby, United Kingdom
Reviewed 5 March 2017

Stayed at the Meridian Heliopolis for 3 nights from the 15th of Feb and it was a very pleasant stay. I was very happy that the hotel kept their promise and arranged for a free transfer from the airport although my flight landed around 2.00 am this was a good start. The Hotel is perfectly ok clean and tidy maybe...

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Thank Richard504202
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Client, Delighted to note that you have appreciated your recent stay at Le Méridien Heliopolis, and very proud to read the kind words you have posted expressing your satisfaction, particularly your charming words regarding our rooms, services as well as Reservation and Front Office staff. We thank you for that and we hope that you are considering Le...

Singapore, Singapore
Reviewed 1 March 2017

I stayed for 6 nights on a business trip. The room was tired and needs updating and the bathroom had a bit of a "drain smell", however the shower was good and the room included a bathrobe. Breakfast was a bit chaotic, sometimes there was a live omelette station and sometimes not, what was on offer also varied greatly each...

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Thank Inglesa_SG
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, First let me thank you for staying at Le Méridien Heliopolis and for posting a review on our Hotel while recently visiting Cairo. I was deeply concerned by your comments. Rest assured that I have conveyed your remarks to the Department Heads concerned for their immediate corrective actions. I Indeed, our Hotel needs a new facelift and...

Torrevieja, Spain
Reviewed 7 February 2017 via mobile

Ny last visit to Le Meridian Heliopolis was a disaster. Ruined two pause of trousers om a chair in ny room and the person in charge siden not believe me. I never ever visit a hotel where I was not believed. I even took pictures of the chair, and showed them the chair - in vain. This is NOT good...

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Thank TronEnger
Nelly O, Administrative Assistant to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valuable Guest, First let me thank you staying at Le Méridien Heliopolis and for posting a review on our Hotel while recently visiting Cairo. I was deeply concerned by your comments. Rest assured that I have conveyed your remarks to the Department Heads concerned for their immediate corrective actions. Please accept our sincere apology for not being up to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying the most exclusive site in the heart of Heliopolis lays this 283 rooms and suites elegantly designed hotel, Le Meridien Heliopolis offers a vast spectrum of limitless services, guaranteeing comfort designed with space and charm. The restaurants & bars range from formal to casual offering a unique assortment of dining experiences with an unparallel variety of International cuisine from the five continents. ... more   less 

Additional Information about Le Meridien Heliopolis

Address: 51 Al Orouba Street | Heliopolis, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $117 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien Heliopolis 5*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Orbitz, Priceline, Booking.com, Travelocity, TripOnline SA and HotelQuickly so you can book your Le Meridien Heliopolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Le Meridien Heliopolis Hotel Cairo
Le Meridien Hotel Cairo
Le Meridien Cairo
Cairo Le Meridien
Hotel Style:
#13 Family Hotel in Cairo
#18 Romantic Hotel in Cairo
#21 Business Hotel in Cairo
#30 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Le Meridien Heliopolis staff and other travellers.
9 questions
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8 months ago
3 months ago
San Mateo, California

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Questions? Get answers from Le Meridien Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As an SPG customer, there was floor designated”
ATLUNO, 10 Apr 2017 | Read review
“Do not stay here - it is vile”
Neil248, 29 Mar 2017 | Read review
“Try to have a room on the side as rooms facing the main road could be noisy and dusty.”
Richard504202, 5 Mar 2017 | Read review
“Request a non-smoking area of the hotel.”
davebZ3379LE, 8 Dec 2016 | Read review
“Book another hotel.”
IsmaelH_13, 27 Nov 2016 | Read review
5 of 5