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Pyramisa Suites Hotel Cairo

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360 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Kuwait City, Kuwait
Reviewed 1 week ago

In the 100+ hotels I stayed in across 82 cities, this, unfortunately, was one of the worst hotels I stayed in. The hotel is outdated and in serious need of renovations and the service is very poor. Here are some examples, the bathroom door barely locks, shower head half plugged, the shower water suddenly shifts from hot to very cold,...

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Helpful?
Thank mZoomout
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our guest, First we would like to thank you for your feedback regarding our offered services and hotel facilities, but we feel really sorry, that our hotel regrettably did not live up to your expectation and we do apologize for any inconvenience during your stay. Your willingness to share your thoughts with us is genuinely appreciated but we are...

Houston, Texas, United States
Reviewed 2 weeks ago

I attended the Nile Group Festival held at the Pyramisa Hotel. The hotel breakfast is the best I have ever had! There were at least 7 chrome hot meats and vegetables, a chief to cook your eggs, crepes. juices, fresh baked breads, donuts, muffins, croissants, fruit and the best pastries ever! Luckily I only gained 2 pounds! The room was...

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Helpful?
Thank Kitty B
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear Our Guest, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever. Glad to see that in general you were happy with the services you received...

Alexandria
Reviewed 4 weeks ago

my only comment that there is no international sports channels on TV like Be in Sports Room was clean and big , meals delicious , no free parking , easy to reach , friendly staff specially the waiters

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Helpful?
Thank Blue_Divers
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our guest, We would like to take the opportunity to send you our sincere appreciation and thankfulness for your great feedback upon your visit at our Pyramisa Suites Hotel Cairo and for your kind support. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and...

Reviewed 29 October 2016

We ordered a double room, they gave us a triple (that's kind from the staff) but it was having 3 single beds! I admit the staff are very kind and friendly even if there is a mistake they manage to correct it as quick as possible but when everything's wrong you don't want to hear apologizes anymore! The Towels and...

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Helpful?
Thank Amr G
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear Mr. Amr, We would like to send you our sincere appreciation for your feedback upon your visit at Pyramisa Suites Hotel Cairo and for your kind support. Thank you for your positive and negative comments and please note that we will do our best to avoid any negative comments as our guests' satisfaction is our main goal. It will...

Reading, United Kingdom
Reviewed 29 October 2016 via mobile

This is an expensive hotel which was not updated for a while. Although the reception area is impressive, the room was run down and old. Carpets not clean. Breakfast was average. Good location but no sun except for 2 hrs around the pool. There are better hotels in the same area for similar price.

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Helpful?
Thank Manal S
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear Dr. Manal, Thank you for your candid review, We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

Alexandria
Reviewed 18 October 2016

Located in the center of Cairo walking distance to all business and ministries and near to metro station. Rooms good, didn't have time to try health club or swimming pool Near to Egyptian museum you can get Uber to go everywhere in Cairo

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Helpful?
Thank Dr_AshrafAbdou
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear Our Guest, We are delighted to hear that you enjoyed the location of the hotel and the wonderful views of the Nile during your stay with us. Rest assured that your compliments have been gladly shared with the entire team and we do look forward to welcoming you same time next year. Please feel free to let us know...

Reviewed 8 October 2016 via mobile

It was a great experience over there , staff at reception are friendly very professional, rooms are spacious and location is unique, this is my fifth visit and won't be the last , food is fine, strongly recommend it.

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Helpful?
Thank khalid z
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear Mr. Khalid, Thank you very much for posting your excellent review and recommendations about your holiday at Pyramisa Suites Hotel Cairo, we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Thank you also for the recognition of our standards and your kind words about the efficiency and friendliness of our staff,...

Reviewed 5 October 2016

This hotel claims to be 5 star, although there were too many disappointments to come even close to that rating. First off, we booked this hotel through RCI well in advance and when we arrived, they had no reservations from us. Luckily we were able to stay with our tour guide for 2 nights while our reservation was found. Finally...

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Helpful?
Thank Levente K
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our Guest, First we would like to thank you for your feedback regarding our offered services and hotel facilities, but we feel really sorry, that our hotel regrettably did not live up to your expectation and we do apologize for any inconvenience during your stay. Your willingness to share your thoughts with us is genuinely appreciated but we are...

A TripAdvisor Member
1 review
Reviewed 5 October 2016 via mobile

It's a great experience in pyramisa cairo Every thing was nice the staff . ,rooms and restaurants The location of the hotel in the heart of the city 5 m walking from river nile 10 m walking from egyptian museum Amazing! !!

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Helpful?
Thank A TripAdvisor Member
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear Mr. Ahmed, Many thanks for your review, we are delighted to read that you have enjoyed your stay at pyramisa hotel and that it was one of the best holidays you have been on. Rest assured that your compliments have been gladly shared with the entire team and we do look forward to welcoming you same time next year....

Germany
Reviewed 4 October 2016

bad mangment and sirves poor room old firnitshers poor breakfast rasturant toilet not clean all staaf and manger need money under table to help you be away from it dont loos your money and time aircon out of sirves

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Helpful?
Thank hesham93
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Pyramisa Suites Hotel Cairo

Address: 60 Giza Street | Dokki, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $82 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pyramisa Suites Hotel Cairo 5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Pyramisa Cairo Hotel Cairo
Pyramisa Hotel Cairo
Hotel Style:
#32 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Pyramisa Suites Hotel Cairo staff and other travellers.
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Questions? Get answers from Pyramisa Suites Hotel Cairo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring ear plugs. They have an Arabic singer in the bar lounge and you can hear her all over the hotel.”
 of 5 bubbles 994kittyb, 21 Nov 2016 | Read review
“just ask at front disk”
 of 5 bubbles Blue_Divers, 7 Nov 2016 | Read review
“Get it with swimming pool view”
 of 5 bubbles Dr_AshrafAbdou, 17 Oct 2016 | Read review
“Becst View from room "1120 or 1110"”
 of 5 bubbles _mtahaaaib, 20 Sep 2016 | Read review
“upper floors gives fantastic view”
 of 5 bubbles JainendraJain, 8 Sep 2016 | Read review
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