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Sofitel Cairo El Gezirah

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#5 of 142 Hotels in Cairo
Certificate of Excellence
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Sofitel Cairo El Gezirah
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1,298 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Cairo El Gezirah
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Showing 949: English reviews
London
Reviewed 1 week ago

This is a great hotel, in an excellent location overlooking the Nile river. It benefits from well equipped considerable rooms and excellent customer service. The hotel has succeeded in capturing that North African feel that reminds of the days of Casablanca as you sit under palm trees and foliage drinking coffee and overlooking the Nile. - a very unique, luxurious...

Review collected in partnership with Sofitel.com
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Helpful?
Thank Ruth G
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour Valued Guest, I would like to thank you most sincerely for taking the time to write to us. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours,...

London, United Kingdom
Reviewed 1 week ago via mobile

I stayed at the Sofitel for 4 nights (02/17) with an extended family of 5 adults and 6 children. The hotel staff were very accommodating and patient. The location is central Cairo (Zamalek) based in an up market area with a superb view of the Nile. The rooms are modern, clean and comfortable with a spectacular infinity pool which is...

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Helpful?
Thank freedom-pigott
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour Valued Guest, First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. We were very pleased that hard work leaves good memory in our guests’ experience. I do hope that we will have the opportunity once again to serve you...

Sydney, Australia
Reviewed 1 week ago

Staff were welcoming and professional, from the door man outside to the Reception staff and the gentlemen serving welcome drinks. Reception staff will escort you to your room and explain any features you may wish to know about. My room was a Nile View, it was of reasonable size and of 5 star standard. The décor including the bathroom was...

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Helpful?
Thank Steven R
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to...

Cairo, Egypt
Reviewed 1 week ago via mobile

Hospitality at this hotel is up to Sofitel standards, welcoming team at reception are very helpful also business lounge staff, my only comment is that Waiters at SUD restaurant needs more development and should offer better service in line with Sofitel standards

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Helpful?
Thank Mohamed S
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, I would like to thank you most sincerely for taking the time to write to us. Rest assured that your comments about the Sud Restaurant services were passed-over to management for further improvement. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager

Reviewed 1 week ago

Non smokers beware: Egypt is a smoking country where people still smoke in restaurants, lobbies, and unfortunately right outside your hotel room. This hotel is very good: great views and service, but it smells of cigarettes everywhere.

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Helpful?
Thank Maelisita
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. Rest assured that your comments about the smoking in...

Dammam, Saudi Arabia
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 519hayaa
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Paris, France
Reviewed 1 week ago

Very well situated on the Nile with beautiful gardens and several restaurants to choose from. Breakfast is served overlooking the water. However, room service is poor for this standard of hotel. We had to ask for toilet paper and tissues as these were not left in the mornings.

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Helpful?
1Thank gucci7731
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour Valued Guest, First of all thank you for your nice comment! The whole Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Allow me to sincerely apologize to your goodself for failing to meet your expectations with regard to the hotel’s Housekeeping services, whilst at the same time I...

West Vancouver, British Columbia
Reviewed 1 week ago

This hotel has the best trained and qualified staff and they are amazing in terms of extending extra milestones to satisfy their guests, indeed i will stay again and again in this Hotel. special thank to Shahinda she did great work and Sofitel Cairo should be proud of such employee

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Helpful?
1Thank Raed T
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour Valued Guest, First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. We were very pleased that hard work leaves good memory in our guests’ experience. I do hope that we will have the opportunity once again to serve you...

Orlando, Florida
Reviewed 1 week ago via mobile

They raised the restaurant price significantly due to the season. Unlike the other hotel. The room service is average. I wouldn't go there again . Nice gum though. And they have a good massage. You would find better five stars hotel for same price..

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Helpful?
Thank Ahmad_Alsaif
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this...

Kuwait City, Kuwait
Reviewed 2 weeks ago

Nice location iand quit place..good service but the room service was bad they.... clean room good but toilet stuff and room need allways not complate as toilet roll paper and tissue ...,water bottles not loaded .

Review collected in partnership with Accorhotels.com
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Helpful?
Thank mohammadaB7997CE
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour Valued Guest, First of all thank you for your nice comment! The whole Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Allow me to sincerely apologize to your goodself for failing to meet your expectations with regard to some points of your stay, whilst at the same time...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Fully refurbished in 2007, the contemporary interior design combines exquisite style and elegant refinement with the convenience of several restaurants, bars, spa, casino, 850m2 of conference/meeting facilities and all the latest amenities - the unique French flair and personalized service add a special touch of luxury. ... more   less 

Additional Information about Sofitel Cairo El Gezirah

Address: 3 El Thawra Council St Zamalek, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $173 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Cairo El Gezirah 5*
Number of rooms: 433
Reservation Options:
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Also Known As:
Sofitel Cairo El Gezirah Hotel Cairo
Cairo Sofitel
Hotel Style:
#1 Casino Hotel in Cairo
#2 Romantic Hotel in Cairo
#2 Spa Hotel in Cairo
#4 Luxury Hotel in Cairo
#6 Business Hotel in Cairo
#17 Family Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Cairo El Gezirah staff and other travellers.
10 questions
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Questions? Get answers from Sofitel Cairo El Gezirah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the club lounge rooms. It's worth it.”
 of 5 bubbles CocoaBlue, 19 Feb 2017 | Read review
“I had Club room and was great”
 of 5 bubbles sauda364, 15 Feb 2017 | Read review
“get high floors for better directview”
 of 5 bubbles Mostafa19, 14 Feb 2017 | Read review
“Nile View Room is great.”
 of 5 bubbles R0002, 11 Feb 2017 | Read review
“Ask for non smoking”
 of 5 bubbles Maelisita, 10 Feb 2017 | Read review
5 of 5