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InterContinental Citystars Cairo

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#2 of 141 Hotels in Cairo
Certificate of Excellence
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InterContinental Citystars Cairo
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1,123 Reviews from our TripAdvisor Community

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Showing 925: English reviews
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United Kingdom
Reviewed yesterday NEW

I've done 3 reviews for this hotel following a very rocky start. What strikes me every time now is the warm welcome from friendly faces everywhere. Egyptians are like that anyway but the team, in the L15 Executive Lounge especially, not only remember who you are but what you like for breakfast, coffee etc.. It's a gift endowed by excellent...

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Thank Kilimakiu
Dubai, United Arab Emirates
Reviewed 2 days ago NEWvia mobile

Well located but very crowded area Hotel rooms are old and have faults such as electrical plugs not working, lights issues Average service Breakfast has good variety Connected to a very good mall Strange enough if you are ihg member you dont get reward points staying there

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Thank MohamedYoussef
Media, PA
Reviewed 2 days ago NEW

We spent a night here following a Viking cruise and it is perfectly acceptable but the feel is more of big cheesy Vegas or Cancun than real luxury. It was loud, crowded and a bit confusing. We ate as a group at the buffet restaurant for both breakfast and dinner and it's fine but nothing special. Members of our group...

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Thank RamblinRoes
Reviewed 2 days ago NEWvia mobile

The service in el khal restaurant is great and friendly atmosphere. The food was amazing and delicious. Shisha is good. Thanks to bahaa, chef Ahmed and all the staff for the wonderful time I spent their.

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Thank tmahmoud30
Reviewed 3 days ago NEWvia mobile

Spend one night after the Viking Nile cruise. Hotel near airport, a 5 star establishment with a mall attached. Casino very quiet, but well managed. Dinner buffet was awesome. Rooms above average for Cairo standard. Highly recommended!

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Thank Jimmy C
Reviewed 3 days ago NEW

Excellent staff, everybody makes you feel at your warm home,I asked the room service,the housekeeping and tailor for extra work, they did it with very happy feeling and excellent performances, Front office highly professional people,switchboard very polite sound ...very exceptional services...it is more than your own warm home

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Thank Mohamed Y
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Mohamed, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our services and facilities. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars....

Worthing, United Kingdom
Reviewed 4 days ago NEW

I have stayed here four or five times now and as always everything was excellent. The staff, rooms and the pool area are superb. The gym have a really good range of equipment and can accommodate all levels of fitness regime. All of the restaurants are good but my favourite has to be the Fayruz Lebanese restaurant. The food is...

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Thank F7060OUmarks
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you enjoys our facilities and services. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars. Sincerely,...

Reviewed 5 days ago NEW

I have recently been visiting Cairo on a business trip and have been staying in this hotel for the first 2 nights. I have been forced to move somewhere else afterwards since the structure was fully booked. The interiors of the building are quite old school - not my cup of tea and the rooms too. Some of my electricity...

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Thank Lukretia
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for taking the time to bring to our attention your experience at InterContinental Cairo Citystars. I understand that we have not met your expectations. Rest assured that your comments will not go unnoticed as we are investigating them and corrective measures will be implemented. Please accept my sincere apologies for the inconvenience you have encountered...

Aberdeenshire, United Kingdom
Reviewed 6 days ago NEWvia mobile

I stayed here for 5 nights for a business trip to Cairo. The hotel is not far from the airport. The room was a nice size and nice decor but it wasn't as clean as I would have liked. Particularly in the bathroom, there were hairs on the floor etc. However all in all it was a decent hotel for...

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Thank EATravel1990
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for your review. All your comments have been noted and very much appreciated. We believe that we can only improve and ameliorate our services through our valuable guest feedback, and I thank you for taking the time to provide us with it. I look forward to welcoming you back to InterContinental Cairo Citystars in the...

Reviewed 1 week ago NEW

Fantastic facilities, Free Internet, Delicious food, spotlessly clean rooms - all this & much more makes IHG Citystars Cairo a must-stay hotel - highly recommended - this hotel is TRULY a GEM..LOVE IT..

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Thank Diya N
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Diya, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our facilities. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars. Sincerely, Khaled...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 

Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11757, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $275 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 824
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Travelocity and Asiatravel.com Holdings so you can book your InterContinental Citystars Cairo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
Hotel Style:
#2 Luxury Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#8 Romantic Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Citystars Cairo staff and other travellers.
7 questions
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As Sulaymaniyah, As Sulaymaniyah, Iraq
Cairo, Al Qahirah, Egypt
Redwood City, California

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Questions? Get answers from InterContinental Citystars Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer 11th floor every time I go there”
 of 5 bubbles , 22 Feb 2017 | Read review
“I would avoid a pool side room unless you want easy access to the pool.”
 of 5 bubbles F7060OUmarks, 21 Feb 2017 | Read review
“Cigarette smell everywhere”
 of 5 bubbles Lukretia, 20 Feb 2017 | Read review
“Don't choose the rooms facing the front - nothing to see.”
 of 5 bubbles 65shanej, 18 Feb 2017 | Read review
“Best location near to Airport”
 of 5 bubbles 336waleede, 7 Feb 2017 | Read review
5 of 5