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InterContinental Citystars Cairo

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#3 of 142 Hotels in Cairo
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InterContinental Citystars Cairo
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1,118 Reviews from our TripAdvisor Community

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Showing 920: English reviews
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Reviewed yesterday NEW

Excellent staff, everybody makes you feel at your warm home,I asked the room service,the housekeeping and tailor for extra work, they did it with very happy feeling and excellent performances, Front office highly professional people,switchboard very polite sound ...very exceptional services...it is more than your own warm home

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Helpful?
Thank Mohamed Y
Worthing, United Kingdom
Reviewed 2 days ago NEW

I have stayed here four or five times now and as always everything was excellent. The staff, rooms and the pool area are superb. The gym have a really good range of equipment and can accommodate all levels of fitness regime. All of the restaurants are good but my favourite has to be the Fayruz Lebanese restaurant. The food is...

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Thank F7060OUmarks
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you enjoys our facilities and services. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars. Sincerely,...

Reviewed 3 days ago NEW

I have recently been visiting Cairo on a business trip and have been staying in this hotel for the first 2 nights. I have been forced to move somewhere else afterwards since the structure was fully booked. The interiors of the building are quite old school - not my cup of tea and the rooms too. Some of my electricity...

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Helpful?
Thank Lukretia
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for taking the time to bring to our attention your experience at InterContinental Cairo Citystars. I understand that we have not met your expectations. Rest assured that your comments will not go unnoticed as we are investigating them and corrective measures will be implemented. Please accept my sincere apologies for the inconvenience you have encountered...

Aberdeenshire, United Kingdom
Reviewed 4 days ago NEWvia mobile

I stayed here for 5 nights for a business trip to Cairo. The hotel is not far from the airport. The room was a nice size and nice decor but it wasn't as clean as I would have liked. Particularly in the bathroom, there were hairs on the floor etc. However all in all it was a decent hotel for...

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Thank EATravel1990
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for your review. All your comments have been noted and very much appreciated. We believe that we can only improve and ameliorate our services through our valuable guest feedback, and I thank you for taking the time to provide us with it. I look forward to welcoming you back to InterContinental Cairo Citystars in the...

Reviewed 5 days ago NEW

Fantastic facilities, Free Internet, Delicious food, spotlessly clean rooms - all this & much more makes IHG Citystars Cairo a must-stay hotel - highly recommended - this hotel is TRULY a GEM..LOVE IT..

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Thank Diya N
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Diya, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our facilities. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars. Sincerely, Khaled...

Calgary, Canada
Reviewed 5 days ago NEW

The hotel was what one would expect from an InterContinental Hotel but the highlights for me were the breakfast and the gym. The gym has to be one of the best ones that I have used at a hotel. It has lots of equipment, free weights and a good change room. On the downside, they need more no smoking areas...

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Helpful?
Thank Shane J
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Shane, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed our services and facilities. We always strive to provide comfortable accommodation and guest satisfaction. Thank you again and hope we have the opportunity of welcoming you back...

Alexandria, Egypt
Reviewed 6 days ago NEWvia mobile

This hotel was very good. The rooms were so clean! The breakfast was amazing they even had sushi for breakfast lol. It was so amazing... a little expensive but definitely worth the money. I loved how it's built right above city stars, one of the biggest malls in Cairo.

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Thank PackiO
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our location and services. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars....

Rome, Italy
Reviewed 6 days ago NEW

Great facilities, wonderful mall, courtesy of people, good safety. The hotel has mid range costs but offers luxury treatment. There are very much restaurants, a beatiful gym and pool, in which is possible watch football matches at television.

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Thank Antonio V
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Antonio, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our location, services and facilities. Looking forward to welcome you back in the near future at InterContinental Cairo...

Reviewed 6 days ago NEWvia mobile

Very good in all, location Staff food clean inside the room and outside friendly people, easy to check in and out, safe and best place for a stay, family can enjoy the facilities, as well as its good for business trip

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Helpful?
Thank Sadek M
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Sadek, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed our location and services. We always strive to provide comfortable accommodation and guest satisfaction. Thank you again and hope we have the opportunity of welcoming you back...

Minneapolis, Minnesota
Reviewed 1 week ago via mobile

Beautiful hotel, fantastic service, lovely rooms and great food. Centrally located for downtown Cairo. Rooms were spacious and well appointed. Buffet dinner had much to chose from and elegantly presented.

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Helpful?
Thank Kay R
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Kay, Thank you for sharing such nice review to let us know about your recent experience at InterContinental Cairo Citystars. We are pleased that you enjoyed the hotel's services and facilities. Looking forward welcoming you back very soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 

Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11757, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $277 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 824
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Asiatravel.com Holdings and Hotels.com so you can book your InterContinental Citystars Cairo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
Hotel Style:
#2 Luxury Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#9 Romantic Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Citystars Cairo staff and other travellers.
7 questions
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As Sulaymaniyah, As Sulaymaniyah, Iraq
Cairo, Al Qahirah, Egypt
Redwood City, California

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Questions? Get answers from InterContinental Citystars Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer 11th floor every time I go there”
 of 5 bubbles , 22 Feb 2017 | Read review
“I would avoid a pool side room unless you want easy access to the pool.”
 of 5 bubbles F7060OUmarks, 21 Feb 2017 | Read review
“Cigarette smell everywhere”
 of 5 bubbles Lukretia, 20 Feb 2017 | Read review
“Don't choose the rooms facing the front - nothing to see.”
 of 5 bubbles 65shanej, 18 Feb 2017 | Read review
“Best location near to Airport”
 of 5 bubbles 336waleede, 7 Feb 2017 | Read review
5 of 5