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InterContinental Citystars Cairo

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#3 of 142 Hotels in Cairo
Certificate of Excellence
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InterContinental Citystars Cairo
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1,114 Reviews from our TripAdvisor Community

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Showing 916: English reviews
Paris, France
Reviewed 17 October 2014

excellent welcome and service throughout stay. The hotel is luxurious and has safety regulations in line with recent events in Cairo. Room was very pleasant and functional . The wifi works well. Minibar and safe in room. There is a direct access to a very large and modern shopping mall. Food is excellent.

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Helpful?
Thank Lisa D
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Lisa, Thank you for choosing InterContinental Cairo Citystars. Your feedback is very supporting. I am delighted to know that you have enjoyed our hotel's facilities, services and location. Looking forward to welcoming you back very soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.shafik@ihg.com

Reviewed 14 October 2014

Being able to get access to the mall and restaurants is the best thing about staying at the hotel. Near the airport is one thing that could make the hotel a good Place to be if you are coming for a short business trip. Staff are very helpful, having a membership with them is something that I can recommend since...

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Helpful?
Thank Ali A
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Ali, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. Your feedback is very motivating, I’m delighted to know that you have enjoyed our facilities and location. Looking forward to welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

Reviewed 11 October 2014 via mobile

Brilliant hotel, the location is perfect for shopping. Site seeing was arranged via the hotel. Rooms are fab. The best bit was the spa and massage. Great hotel. We are out so cannot comment on the food scene.

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Thank Mariabps
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Mariabps, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed the hotel’s facilities and location. We always strive to provide comfortable accommodation and guest satisfaction. Thank you again and hope we have the opportunity of welcoming you...

Jeddah, Saudi Arabia
Reviewed 10 October 2014

Decided to stay at this hotel because of City Stars Mall. My family wanted shopping so it was the right place. Hotel is connected to shopping center by a gate specially made for the purpose. It was very good to go for room and put what we have purchased, take a rest and continue shopping... no taxi no wasted time....

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3Thank Sherif F
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Sherief, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. I am very delighted to know that you enjoyed our services and facilities. I assure you that no effort will be saved to make all your stays are memorable and enjoyable. Also please note that your comments will be taken into consideration for...

London, United Kingdom
Reviewed 8 October 2014

Very well located. Quite big to my taste. The hotel is essentially divided into two spaces: the space facing the pool, which is well protected from outside noise; and the space facing the road, which is not protected from outside noise at all. Unlucky pick that day: I received a room facing the constant "tuut-tuut - bip- iiiiirk - tuut...

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Thank PPMAAVM
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. PPMAAVM, I would like to seize the opportunity to apologize for the inconvenience encountered during your stay with us. Your comments have been noted and immediate action will be taken to rectify any shortfalls. Your review is very valuable to us as we believe that we can only improve and ameliorate our services through guest feedback, accordingly I...

Cairo, Egypt
Reviewed 7 October 2014

If you are a serious gym-goer can you imagine a 4-5year-old child walking around a busy work-out area, with free weights and advanced machinery, playing with stacks of plates and frolicking amid moving equipment? Having children of my own, and having seen the crippling effects of injuries, I watched this as long as my ethics, integrity, and beliefs would allow...

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2Thank KwajFrank
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Serafini, First of all, I would like to apologize for inconvenience caused as and to thank you for taking the time to share your comments about the incident that occurred at our health club. It is only through our guest feedback that we will improve our services especially when it comes from one of our very regular guests....

Alexandria
Reviewed 7 October 2014

We stayed two nights at the hotel because of its relative proximity to the airport and its location within the major shopping centre in Cairo; we were very pleased with our choice. Excellent staff and hospitality all around from the time you enter the hotel. Beautifully decorated and maintained lobby and grounds; spacious all equipped rooms and excellent breakfast buffet....

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Thank SAB0146
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. SAB0146, Thank you for choosing InterContinental Cairo Citystars. Your feedback is very supporting. I’m delighted to know that you have enjoyed our hotel's facilities, services and location. Looking forward to welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

Stockholm, Sweden
Reviewed 5 October 2014

This hotel is quite outside the city, but close to the airport and to many offices. It clearly targets business travelers, and does this in a very good way. The rooms are big and spacious, good bathroom, excellent breakfast and lunch. All services worked really well and I would indeed come back in case of another business trip in the...

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Thank Alessandr078
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Alessandr078, Thank you for choosing InterContinental Cairo Citystars. Your feedback is very supporting. I’m delighted to know that you have enjoyed our hotel's facilities, services and location. Looking forward to welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

Dubai, United Arab Emirates
Reviewed 30 September 2014

This was my third visit to this property. The front office, room service and rooms are exactly what you expect from IHG Group. Highly recommend to stay here. I like the Japanese restaurant called Shogun where One Japanese chef speaks fluently Egyptian Arabic.

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Thank Desidudedxb
George O, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for taking the time to leave such nice review on TripAdvisor. It is always very rewarding when we receive positive comments from our honored guests. InterContinental Citystars always pride itself on the highest level of guest satisfaction and I am glad we were able to make your visit enjoyable and memorable. Looking forward to welcoming...

Reviewed 30 September 2014

nice and location good i love it clean helpful the team very good anything. You want they help you if avalaible good experience and the swimming pool is good also the wall is cosy if you need to stay in a large room and a small kitchen try residence suites and staybridge

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Helpful?
Thank amrzizo1
George O, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars. Your feedback is very supporting. I’m delighted to know that you have enjoyed our hotel's facilities, services and Location. Looking forward welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 

Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11757, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $280 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 824
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Travelocity and Asiatravel.com Holdings so you can book your InterContinental Citystars Cairo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
Hotel Style:
#2 Luxury Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#9 Romantic Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Citystars Cairo staff and other travellers.
7 questions
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As Sulaymaniyah, As Sulaymaniyah, Iraq
Cairo, Al Qahirah, Egypt
Redwood City, California

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Questions? Get answers from InterContinental Citystars Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Don't choose the rooms facing the front - nothing to see.”
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“Best location near to Airport”
 of 5 bubbles 336waleede, 7 Feb 2017 | Read review
“luxury design, fabulous spa area, good breakfast, friendly staff”
 of 5 bubbles Yanaonebanana, 4 Feb 2017 | Read review
“view other than pool side is not great..”
 of 5 bubbles elrow, 27 Jan 2017 | Read review
“All the rooms are amazing”
 of 5 bubbles 210emads, 23 Jan 2017 | Read review
5 of 5