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Fairmont Towers Heliopolis

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#8 of 142 Hotels in Cairo
Certificate of Excellence
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Fairmont Towers Heliopolis
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736 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Towers Heliopolis
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Showing 598: English reviews
Orlando
Reviewed 7 July 2015

We were very impressed with the hotel and the great service. The staff was always very helpful and knowledgeable. We really liked the festivities for Ramadan, the restaurant had great selection of delicious food. We also enjoyed the health club with all its updated equipment. We will definitely be back.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank ElghannamAmr
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your kind review, we are delighted to know that you were impressed with our premises and services. We are so happy to know that you found our staff very helpful and knowledgeable and that you enjoyed our Ramadan spirit. We are looking forward to welcoming you back again and thank you for choosing Fairmont Heliopolis...

Kuwait
Reviewed 25 June 2015

I got good rate on booking .com ,but when I check in they gave me different rate .they charge me 253$/night .i got bad experience with food it was cold and not good standard .room temperature was hot 23C.no shower gel in bathroom .no Extra blankets billows available in the room.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank mohammadaZ8902PU
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your feedback. We regret any inconvenience that have happened during your stay. Kindly note that this has been communicated to the hotel management, who is currently investigating the matter. Would very much appreciate sending us your contact information on fht.marketing@fairmont.com so we are able to contact you. Kind Regards, The Fairmont Team

Cairo
Reviewed 21 June 2015

The staff r very friendly and professional Rooms r neat and clean Dining quality is not the best, but good "High speed" internet connection was slow I only faced a case where it didnt seem very secure, when my wife forgot her sunglasses at the lobby and it got lost, when we tried checking with the lost and found dept....

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank 865tamerh
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your above review, we are glad to know that you enjoyed your stay and found our staff very friendly and professional. Regarding your comment, there are definitely surveillance cameras and security systems in our hotel lobby. Kindly note that your incident has been communicated to our hotel management, who always aims to refine services and...

Amman, Jordan
Reviewed 20 June 2015

Fairmont Hotel is a great place to stay, many hotels might have excellent decoration and variety of food, but not all hotels have the spirit of these outlines that could be summarized in one word "Staff", Fairmont's staff is great and you would be feeling that you are very special friend and part of Fairmont family, you will be safe...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank ahmedaI6626MR
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

On behalf of our Fairmont Team, I would like to thank you so much for your thoughtful review. We are so happy to know that you had a pleasant stay and that you found our staff to be one of a kind. We are also delighted that you felt safe and secured during your stay on our premises. At Fairmont...

Belgian Westhoek, Belgium
Reviewed 18 June 2015

Next to airport. Clean. Good services. Nice pool and gym. I would recommend to my friends. I always stay there when I visit cairo Many restaurants and good bars. Staff are nice and rooms are big and clean

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank Sabine B
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your kind review. We are delighted to know that you loved your stay and that you liked our staff, services and amenities. Thank you for choosing Fairmont Heliopolis & Towers, and we look forward to welcoming you back again very soon. Kind Regards, The Fairmont Team

Asyut, Egypt
Reviewed 13 June 2015

Warm reception, quick check-in. The excellent location close to the airport, away from traffic jam, avoids crowded downtown and makes it ideal for business meetings. Staff are friendly. Room is clean and has new modern furniture

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Osama F
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your above review. We are so glad to know that you enjoyed your stay and that you found our location ideal for your business meetings. We are also so happy to know that you loved our friendly staff and liked our rooms and modern furniture. Thank you for choosing Fairmont Heliopolis & Towers, we look...

Zurich, Switzerland
Reviewed 11 June 2015

Decent business hotel close to the airport. Rooms and bathroom are spacious, clean and modernly decorated. Breakfast is good and offers a big choice of local and international dishes. There are several restaurants in the hotel but due to the few visitors during my visit most were barely frequented. A solid choice when doing business in Cairo.

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Helpful?
Thank whereintheworldisgpc
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your above review. We are so glad to know that you enjoyed your stay and that you found our location ideal for your business stay. We are also so happy to know that you loved our friendly staff and liked our rooms and modern furniture. We are also very delighted to learn that you enjoyed...

Jeddah
Reviewed 8 June 2015

it was good experience with some remarks here and their, I can consider fairmont as one of my choices when i visit Cairo, In general the atmosphere in the hotel is good . The hotel is clean and staff in certain areas were very good.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank mamouna704
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your above review, we are glad to know that you had a good experience at our premises and that you found our hotel clean with positive atmosphere. We look forward to welcoming you back again at Fairmont Heliopolis & Towers. Kind Regards, The Fairmont Team

UK
Reviewed 2 June 2015

My last stay was in October 2014 when my wife, two friends and I stopped in Cairo on the way back from Sharm to the UK. I've stayed at the hotel a few times as I prefer to be outside of the main areas of Cairo when I am on business as it’s easier to travel around. This hotel has...

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Helpful?
Thank orbitaluk
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your kind review. We are delighted to know that you had a pleasant stay in our hotel on our way back from Sharm to the UK. We are also so glad to know that you enjoyed dinning in our diverse cuisines and especially Raj; our authentic Indian restaurant. At Fairmont Heliopolis & Towers, we always...

Casablanca
Reviewed 31 May 2015

Conveniently located near the Cairo International airport, very calm and away from chaotic traffic, all facilities are available within, though you may have to pay extra money but if you wish to stay within hotel then you get everything here. Gym is particularly well managed and the most impressive is the hotel staff. They are always helpful

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank Jayant P
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your above review. We are so glad to know that you had a pleasant stay and that you liked our facilities, services and amenities. We are delighted to learn that you found our hotel staff mostly impressive. At Fairmont Heliopolis & Towers we always aim to turn our guests’ moments into memories. We look forward...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the heart of Cairo’s diplomatic and presidential neighborhood, few minutes away from Cairo International Airport elegantly stands the Fairmont Towers, Heliopolis, a luxury Cairo, Egypt hotel.The design of Fairmont Towers, Heliopolis, Cairo, Egypt hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage. From the unequalled spacious guest rooms to the state-of-the-art conference facilities, from the water passages across diverse array of restaurants’With 835 guest rooms and suites providing the most lavish Cairo, Egypt accommodation, 15 superlative dining choices, 69 thousand square feet of Cairo banquet space, unrivalled range of guest services and recreational facilities that incorporate squash, tennis, and beach-volley courts, fully-equipped health club, 3 swimming pools, kids pool and play ground, beauty salon, and convenient shopping choices, Fairmont Towers, Heliopolis portray a destination on its own. ... more   less 

Additional Information about Fairmont Towers Heliopolis

Address: El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $243 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Towers Heliopolis 5*
Number of rooms: 247
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity and Fairmont Hotels so you can book your Fairmont Towers Heliopolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Towers Heliopolis Hotel Cairo
Fairmont Hotel Cairo
Fairmont Cairo
Cairo Fairmont
Hotel Style:
#7 Luxury Hotel in Cairo
#8 Business Hotel in Cairo
#16 Romantic Hotel in Cairo
#22 Family Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Towers Heliopolis staff and other travellers.
2 questions
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Chester, United Kingdom

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Questions? Get answers from Fairmont Towers Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites have two bathrooms and a large sitting area!”
 of 5 bubbles royh632, 13 Feb 2017 | Read review
“upper floor”
 of 5 bubbles 352deeb, 20 Jan 2017 | Read review
“Ask for what you want and accept nothing less.”
 of 5 bubbles 370dwightb, 17 Jan 2017 | Read review
“pool view rooms on higher floor are better”
 of 5 bubbles Goodycitizen, 28 Dec 2016 | Read review
“Check the pool view rooms in the ground level.”
 of 5 bubbles SamehY_12, 5 Dec 2016 | Read review
5 of 5