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Mercure Cairo Le Sphinx

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1,371 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Cairo Le Sphinx
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Showing 888: English reviews
Reviewed 13 March 2017 via mobile

I visit this hotel every 2 week its nice by the staff as they very helpfully if you want to have confirtable room ask the reception to give your room in building start with 20 the receptionist mahmoud very polite and helpful the food from out side is not allowed the pool not heated the roof not open the WiFi...

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Helpful?
1Thank Ahmed E
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Ahmed, Thank you very much for choosing Mercure Cairo Le Sphinx for your recent stay in Egypt and for recommending us to Tripadvisor’s readers and to your future clients. I am extremely delighted to know that you have admired the generous welcome and care of our staff, multiple services and facilities, diversity and Also, i would like to...

Reviewed 12 March 2017 via mobile

Its a nice hotel. Near to the pyramids. Very clean environment Their breakfast have alot of food. The staff member at the reception named "Omar" is a very nice and polite guy. He should be on the seat of General Manager of this hotel.. I just recommend slippers in the room. And being a muslim country the toilet must have...

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Helpful?
1Thank Farooqjan25
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, Thank you for posting your review on Trip Advisor. We are truely thrilled that your stay at Mercure Cairo Le Sphinx Hotel were extremely satisfactory. In Mercure we are always trying to upkeep our service and standards to meet with our valuable guest expectation, we are happy that our services and facililties were admired. I will make sure...

Reviewed 11 March 2017 via mobile

I feeling comfortable at my stay at mercure as the hotel have friendly staff special the reception they very helpfully also the room was good but request high floor the pool not heated the wafi is available in lobby and suites also cash machine at the lobby I recommended to the peoples want to relaxation and good price my room...

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Helpful?
1Thank Manal6
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Ms. Manal, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Cairo Le Sphinx to Tripadvisor readers. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style as well as our welcoming and caring staff. With pleasure, I shall...

Bangalore
Reviewed 10 March 2017

I had been with my family, the hotel is very good, good interiors, ambience, but me being Vegetarian i did not have much option for breakfast or lunch. When the Food got empty the hotel staff were too lazy to refill the food. Experience was ok nothing great. Rooms were also Fine.

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Helpful?
2Thank Sharath80
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, We thank you very much for taking the time to write your feedback on our Tripadvisor page. Your recent experience was certainly not a true reflection to the standards of which our hotel is known by along with our keenness to keep improving from day to another to meet with our guests’ entire satisfaction. Please be assured that...

Rochester, United Kingdom
Reviewed 8 March 2017 via mobile

Been coming here for years. It used to be a Sofitel. It used to be fantastic, then it was good, then it was ok but now it's not! Each year it gets scruffier. It needs more than a lick of paint: for a Mercure, it's in a terrible state and needs closing for a few weeks so they can clean...

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Helpful?
2Thank Mark B
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Mark, We thank you very much for your constructive feedback regarding your recent stay. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We...

Arizona
Reviewed 1 March 2017 via mobile

This hotel was included with our tour and while tge photos looked great as they always do this hotel is sorely showing its age. Biggest issue was available electric outlets in the room and hit and miss wifi. The staff was excellent especially Omar at the front desk. All of the porters were friendly and fast with the luggage.

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Helpful?
1Thank cwalts
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Cairo Le Sphinx to Tripadvisor readers. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style as well as our welcoming and caring staff. With pleasure, I shall share...

Paignton, United Kingdom
Reviewed 19 February 2017

Stayed for 1 week in January. Rooms are a bit dark but generally ok with a balcony & what looked like a nice big pool but too cold whilst we were there. Pyramids are a short taxi ride away, you could walk if you wanted ( 1/2 hour). Had half board & this was a good idea as the breakfast...

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Helpful?
1Thank julie260
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear M .Julie, Thank you very much for choosing Mercure Cairo Le Sphinx for your recent stay in Egypt and for recommending us to Tripadvisor’s readers and to your future clients. I am extremely delighted to know that you have admired the generous welcome and care of our staff, multiple services and facilities, diversity and Also, i would like to...

Chennai (Madras), India
Reviewed 16 February 2017 via mobile

Pros Location is good and close to the Giza pyramids Rooms are well maintained Breakfast included is good. Cons Only the first day of the stay , one 500 ml water is free, we have to pay after that ! Not a big deal but not expected :-) They should have wifi in the rooms. Though we overlooked that while...

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Helpful?
2Thank Sanathsh
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience during your stay at Mercure Cairo Le Sphinx. I am sorry that your experience did not meet your expectations. At Mercure Cairo Le Sphinx, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

Reviewed 16 February 2017 via mobile

I visited there in this feb the hotel was fully booked almost of guests were from Egypt and china we enjoyed very much the views of the pyramids and the hotel location is very close to the Giza sites .the food in breakfast was good but lunch is no good variety room aircondationing was not working just warm and after...

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Helpful?
2Thank Mohamed E
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr .Mohamed Entire guest satisfaction is our primary goal therefore we are glad that the accommodation and quality of service had met with your expectations. Currently we are working on developing the quality of the breakfast buffet where certainly will meet with your expectation for next time. Thank you Gamal Hassan General Manager Mercure Cairo LE Sphinx

Reviewed 11 February 2017 via mobile

Its very nice hotel and staff , breakfast is poor ,but nice , rooms is fine , all over hotel is good , reception staff is very helpful , thanks to them all , I liked this hotel , and I will be back again ,

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2Thank bbbgggtre
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, Thank you very much for choosing Mercure Cairo Le Sphinx for your recent stay in Egypt and for recommending us to Tripadvisor’s readers and to your future clients. I am extremely delighted to know that you have admired the generous welcome and care of our staff, multiple services and facilities, diversity and Also, i would like to thank...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure Cairo Le Sphinx combines an exciting location & incomparable service. This impressive hotel offers its guests a unique opportunity to explore the historical surroundings in total comfort & convenience. Located in a magnificent park at the foot of the Giza Pyramids & the Sphinx, 35 km from Cairo international airport, this 5-star hotel is ideal for leisure & relaxation seekers with its various recreational facilities as well as business trips with its two fully equipped meeting rooms. ... more   less 

Additional Information about Mercure Cairo Le Sphinx

Address: 1 Cairo Alex Desert Rd. El Remaya Sq. El Haram, Giza 12556, Egypt
Region: Egypt > Giza Governorate > Giza
Price Range: $80 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Cairo Le Sphinx 5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, ACCOR, Travelocity, Hotels.com, TripOnline SA and HotelQuickly so you can book your Mercure Cairo Le Sphinx reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Cairo Le Sphinx Hotel Giza
Sofitel Hotel Giza
Sofitel Giza
Giza Sofitel
Mercure Cairo Le Sphinx Egypt/Giza
Hotel Style:
#8 Business Hotel in Giza
#10 Luxury Hotel in Giza
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cairo Le Sphinx staff and other travellers.
21 questions
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Questions? Get answers from Mercure Cairo Le Sphinx staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need extra water or cold drinks there are two kiosks just outside the hotel on either side”
rajivkhattar, 2 Jan 2017 | Read review
“Don't pay for a Pyramid room, they will be shrouded in smog more often than not.”
27pauls, 27 Nov 2016 | Read review
“Close to pool are closer to Recepcion.”
198marilynp, 7 Nov 2016 | Read review
“ask for a room with a veranda”
goticdan, 1 Nov 2016 | Read review
“Very Good Hotel”
Mezoo123, 16 Oct 2016 | Read review
5 of 5