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Sofitel Legend Old Cataract Aswan

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1,092 Reviews from our TripAdvisor Community

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Showing 775: English reviews
London, United Kingdom
Reviewed 29 March 2016

Grand refurbishment with terrible service. Lobby and rooms are grand and very good looking. Therefore the lack of service is even more embarassing. Dirty glasses left in the library for the whole afternoon, room service plates forgotten in the grand corridor for almost 24 hours. Definitely poor and disaapointing.

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Helpful?
2Thank Clarice P
RKhairallah, General Manager at Sofitel Legend Old Cataract Aswan, responded to this review

Dear Ms. Clarice, It is a great honor taking the time to tell us about your recent experience, i feel really regret that your experience was not up to your expectations, please accept my sincere apologies. It is indeed a concern that you feel the service offered during your stay was slow, we took your valued comments very seriously and...

Canberra, Australia
Reviewed 28 March 2016

One of the most beautiful hotels we stayed at during our Egyptian trip! It takes you back in time, with such a history to the place. The view of the Nile is gorgeous, breathtaking. The staff were fabulous and determined to keep us happy. Because we were so interested, one of the staff (Mohamed) kindly showed us through the two...

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Helpful?
2Thank Melissa B
RKhairallah, General Manager at Sofitel Legend Old Cataract Aswan, responded to this review

Dear Ms. Melissa, thank you for choosing the Jewel of the Nile "Sofitel Legend Old Cataract" for your recent visit to Aswan. We feel honor that you fully enjoyed the historical charm of the great old palace which is a blend of historical building and the modern style all with the French touch where lots of presidents and celebrities stayed...

Bristol, United Kingdom
Reviewed 27 March 2016

The hotel is grand and atmospheric. You definitely need a Nile view room to soak up the history and magnificence of the ancient setting. Being aware of famous guests who have stayed in the past adds to the sense of being some where special. It is sad to see so few visitors due to the unsettled situation in Egypt but...

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Helpful?
2Thank winsoc1953
RKhairallah, General Manager at Sofitel Legend Old Cataract Aswan, responded to this review

Dear Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Legend Old Cataract Aswan with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay. We are glad to read in your wonderful feedback you fully enjoyed the Legendary experience of staying in such historical...

Bahrain
Reviewed 25 March 2016 via mobile

I spent my vacation in Egypt as usual I stayed in Accore hotels one of the best hotel chain all over the world i had An incredible stay at Sofitel Aswan it was very short stay but it's memorable Very professional staff very flexible and smiling start from reception ,front desk was so professional and knowledgeable fast and efficient restaurant...

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Helpful?
Thank AboNawafMarri
RKhairallah, General Manager at Sofitel Legend Old Cataract Aswan, responded to this review

Dear Accor Hotels Loyal Guest, It gives us a great honor to read in your wonderful feedback that you fully enjoyed the Legendary experience of staying in a suite at the Nile Wing, and also that Sofitel Hotels always meet your expectations and needs. we are very much appreciate your compliments, as it truly serves as a motivational factor in...

Cairo, Egypt
Reviewed 22 March 2016 via mobile

The view on the nile is one of the best in the world. The rooms are extremely nice and luxurious. People are friendly and always there to help you. There is a nice average spa at the hotel. At check in I was upgraded but my friends were upgraded higher although I am a Gold member and other friends are...

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1Thank AmrAbdallah
RKhairallah, General Manager at Sofitel Legend Old Cataract Aswan, responded to this review

Dear Mr. Amr, i would like to thank you for taking the time to tell us about your recent stay at the Sofitel Legend Old Cataract Aswan, we are glad that you enjoyed the Luxurious rooms and the Spa experience. Please rest assured that we took your comments very seriously, insuring you a Magnifique experience that will exceed your expectations...

Waltham Abbey, United Kingdom
Reviewed 17 March 2016

As a part of our Nile cruise trip to Aswan, we were invited to have high tea at the Cataract hotel and sailed up to the hotel in a Felucca. After climbing up several flights of stairs, we were shown to the high terrace and were sat at a very comfortable table overlooking the beutiful gardens below and the Nile...

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Helpful?
Thank alan c
RKhairallah, General Manager at Sofitel Legend Old Cataract Aswan, responded to this review

Dear Mr. Alan, Thank you for taking the time to tell us your wonderful feedback regarding your recent visit to the Jewel of the Nile Sofitel Legend Old Cataract Aswan. We are glad that you fully enjoyed the afternoon tea at the Hotel Terrace while enjoying the view of the Nile at the sunset time where Agatha Christie wrote her...

Kuwait City, Kuwait
Reviewed 16 March 2016

The hotel location and landscaping are marvelous. Food is tasty and the breakfast is generous. Front desk staff are not helpful, whenever you ask for anything from housekeeping, they never react accordingly. One exception is the lady working in the morning. The waiters in the terrace restaurant are too slow. In my believe this hotel can be one of the...

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Helpful?
Thank Mohamed A
RKhairallah, General Manager at Sofitel Legend Old Cataract Aswan, responded to this review

Dear Mohamed, It was our pleasure having the chance to have you with us. I am extremely regret that your experience did not meet your expectations for this stay, please accept my sincerest apologies. It is indeed a concern that you feel the services offered was not up to your expectations, we of course took your feedback very seriously and...

Montreal, Canada
Reviewed 14 March 2016 via mobile

Been to Aswan for 6 days with friends & stayed in the Cataract... A back in time experience!! Nile view from room is dreamlike, the gardens by the Nile and old architecture of the lobby & terrace gives you the feeling of the old, luxurious days of Egypt.. They even have a room for Agatha Christie where she used to...

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Helpful?
Thank Huda A
RKhairallah, General Manager at Sofitel Legend Old Cataract Aswan, responded to this review

I would like to thank you most sincerely for sharing your thoughts of the Jewel of the Nile Sofitel Legend Old Cataract with us and our future guests’ on the tripadvisor. We are glad to hear you fully enjoyed the experience of staying in the great old place where most of the presidents and celebrities stayed in and the famous...

Reviewed 14 March 2016

On a trip to Aswan with a friend, we arrived at the legendary Old Cataract hotel just in time for the 'high tea' overlooking the Nile at sunset. We were disappointed by the hotel rules (only hotel guests can sit in the covered terrace), by stiff, unfriendly waiters (refusing to bring a second cup for us to share the tea)...

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Helpful?
1Thank aurora s
RKhairallah, General Manager at Sofitel Legend Old Cataract Aswan, responded to this review

Dear Visitor, First of all let me thank you for choosing Sofitel Legend Old Cataract Aswan for your recent visit to Aswan It is indeed a concern that you feel the High Tea service offered to you was not up to your expectation, please accept my sincere regret on the incident occurred with you. Actually the priority for the Nile...

Reviewed 12 March 2016 via mobile

It's not just a hotel it's a historical place, it was founded 1899 it witnessed a lot of important events and famous people. It has such a lovely view with amazing service, it's definitely worth visiting

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Helpful?
Thank Dina S
RKhairallah, General Manager at Sofitel Legend Old Cataract Aswan, responded to this review

Dear Ms. Dina, I would like to thank you most sincerely for sharing your thoughts of the Jewel of the Nile Sofitel Legend Old Cataract with us and our future guests’ on the tripadvisor. We are glad to hear you fully enjoyed the experience of staying in the great old place where most of the presidents and celebrities stayed in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Hotel Complex encompassing famous Victorian-style Cataract Hotel & adjacent high-rise New Cataract Hotel (1963). ... more   less 

Additional Information about Sofitel Legend Old Cataract Aswan

Address: Abtal El Tahrir Street, Aswan, Egypt
Region: Egypt > Nile River Valley > Aswan Governorate > Aswan
Price Range: $167 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend Old Cataract Aswan 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Sofitel Legend Old Cataract Aswan Hotel Aswan
Accor Old Cataract Aswan
Sofitel Aswan
Aswan Sofitel
Hotel Style:
#1 Romantic Hotel in Aswan
#1 Family Hotel in Aswan
#1 Spa Hotel in Aswan
#1 Luxury Hotel in Aswan
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Legend Old Cataract Aswan staff and other travellers.
26 questions
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Questions? Get answers from Sofitel Legend Old Cataract Aswan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For views get a room in the new wing for style get a room in the palace.”
 of 5 bubbles Andybick, 24 Mar 2017 | Read review
“A suite maybe worth the extra cost.”
 of 5 bubbles jackcgold, 24 Mar 2017 | Read review
“WIFI, Best View ever , Food Taste, Best Room View, Romance, Couple , Relaxation, Flowers, Nile View, Love”
 of 5 bubbles Mahmoudmohamedit, 16 Mar 2017 | Read review
“Book a room in the new block, they all have Nile views”
 of 5 bubbles tanithf2015, 9 Mar 2017 | Read review
“All rooms appear to have a Nile view.”
 of 5 bubbles 929christineo, 7 Mar 2017 | Read review
5 of 5