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Mercure Luxor Karnak

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#14 of 58 Hotels in Luxor
Certificate of Excellence
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1 room 2 adults 0 children
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1,475 Reviews from our TripAdvisor Community

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Showing 1,163: English reviews
Hurghada, Egypt
Reviewed 5 days ago NEWvia mobile

The staff, from the reception to the housekeeping and waiters are super friendly, smiley and always at your service. Yet you can see that the hotel (like many other places since the 2011 revolution) has lost its spark. the rooms are nice enough, the garden beautiful but there seems to be trash everywhere (that hasn't been picked up in days)...

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Helpful?
Thank Hodinsky
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Columbus, Ohio
Reviewed 2 weeks ago via mobile

Spent two nights here while touring. Very quaint and charmingly decorated. Rooms were spacious and beds comfortable. Restaurant was great, including hot buffet breakfast. Loved the free WiFi in lobby. Would've liked the option of WiFi in rooms. In general, walls were slightly dirty, and bathroom appeared old (i.e. some cracked tiles) though overall clean.

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Helpful?
Thank MaryBryan2011
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 2 weeks ago

i had lived in this hotel for several times , it is the one of the most untrusted hotel in egypt , December 31 2016 was my last night there room 1133 , after i checked out i found that i forgot my iPad there , after few hours called them to pickup it for me , they cold reply...

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Helpful?
1Thank Rammy T
London, United Kingdom
Reviewed 2 weeks ago

*the food is very good, breakfast and room service as well steak with mushroom sauce , you can even ask something not on the menu they will try to satisfy you, thanks to Ahmed Ramadan *the rooms are beautiful , but its not as clean as the other Mercure hotels in Europe unfortunately different standart probably, *the swimming pool for...

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1Thank Lynda S
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Pottstown, Pennsylvania
Reviewed 3 weeks ago

The grounds and pool are beautiful. The room was great but did not realize until I was leaving the the room door could be opened from the outside even when locked. WiFi connected but could not access anything.

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Helpful?
Thank Donna T
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

London, United Kingdom
Reviewed 3 weeks ago

I stayed here during December 2016 for ten nights I was picked up at the air port by Ahmed the tour guide ( I will elloborate on this later please read that section its well worth it.) I arrived at Mercure and they gave me a welcome drink and immediately made me feel at ease . Everyone is just so...

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Helpful?
1Thank Sean C
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Mr.Sean We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Poole, United Kingdom
Reviewed 4 weeks ago

Didn't have to think twice where to stay when booking our return to Luxor. This hotel is absolutely beautiful. Our welcome back was so wonderful, we were given the same room again overlooking the pool and gardens, everyone recognised us and welcomed us like family and couldn't do enough to make our stay as perfect as possible. Mervat on reception...

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1Thank Allen-and-Julie
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear M.M Corrall as a valuable and precious repeater guest, I would like to seize this opportunity to thank you for choosing Mercure Luxor Karnak another time to spend your recent holiday and considering the hotel as your 02nd home. We are greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standards....

Reviewed 4 weeks ago via mobile

Relaxing accommodation Very helpul and happy stuff Cool and mind relax Good breakfast all dishes are clean and disinfected All categories of sport all free all availables Large wide swimming pool Clean rooms amd nice room service

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Helpful?
Thank Dr3mrology
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 5 weeks ago via mobile

I stay one night in the Mercure Luxor hotel: - positive points: calm , friendly staff , very nice location on the bank of the Nile. - negative points: not very clean , food not diverse, room without internet, even in the lobby the connection was impossible, when we are entering in the room we found that the beds was...

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Helpful?
Thank Tarek C
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, let me seize this opportunity to thank you for choosing Mercure Luxor Karnak to spend your recent holiday. We are greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standards. Many thanks for your comments, it is only through valuable feedback received from our valued guests, such as your good...

A TripAdvisor Member
1 review
Reviewed 10 December 2016 via mobile

Whilst the Mercure Luxor is on the edge of luxor it is near the fab karnack The place really is regal ,sitting on the nile with massive land. The service in particular is great.Thanks to Nasser and in particular Mervat for making a great stay.

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Thank A TripAdvisor Member
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on the east bank of the majestic Nile in one of the most exciting & intriguing settings, Karnak Resort Luxor lets you experience the timeless & exotic beauty of Luxor, 6 km from the city center,18 km from the Luxor international airport, 3 km from the glorious Karnak Temple. Savor the wide selection of fine cuisines at our main restaurant or a-la-carte restaurant "O'Nile". Discover ancient history at your doorstep in any of our 347 rooms& suites or enjoy the vast leisure facilities the hotel offers. ... more   less 

Additional Information about Mercure Luxor Karnak

Address: El Zinia Gebly Street, Luxor, Egypt
Region: Egypt > Nile River Valley > Luxor
Price Range: $53 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Luxor Karnak 5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Sofitel Karnak Luxor Hotel Luxor
Accor Karnak Luxor
Sofitel Luxor
Luxor Sofitel
Hotel Style:
#9 Luxury Hotel in Luxor
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Luxor Karnak staff and other travellers.
7 questions
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Questions? Get answers from Mercure Luxor Karnak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor near swiming pool”
 of 5 bubbles 62lyndas, 2 Jan 2017 | Read review
“Nile View rooms are great”
 of 5 bubbles Q1947CNseanc, 29 Dec 2016 | Read review
“Rooms with pool and Nile view upper floors”
 of 5 bubbles cairomurray, 12 Nov 2016 | Read review
“Ask for a Nile view room”
 of 5 bubbles michaelsH5319FB, 4 Nov 2016 | Read review
“All good - but loved our garden view room.”
 of 5 bubbles RochelleH112014, 21 Oct 2016 | Read review
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