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Mercure Luxor Karnak

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#14 of 58 Hotels in Luxor
Certificate of Excellence
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1,464 Reviews from our TripAdvisor Community

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Showing 1,154: English reviews
A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

Whilst the Mercure Luxor is on the edge of luxor it is near the fab karnack The place really is regal ,sitting on the nile with massive land. The service in particular is great.Thanks to Nasser and in particular Mervat for making a great stay.

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Philippines
Reviewed 1 week ago via mobile

Hotel location is very nice and relaxing with great view overlooking the Nile River. Rooms are clean and spacious...with well maintained beautiful gardens...with outside sitting area... but for food not much of a choice and wifi is only available in the lobby...

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Thank 689mabelt
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 2 weeks ago

great service and what a view from the gardenbar on the Nile for an excellent price! The pool is ideal for swimmers and triathletes. as it is 46 m long. We will certainly come back .The food was ok due to the limited number of tourists. But we see that as a bog advantage as it was calm and realxing...

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1Thank Xavier V
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Trondheim, Sor-Trondelag, Norway
Reviewed 3 weeks ago

Good location and nice service. Quite expensive but it deserves. Food and room service are great. There are rooms with very nice view. It is directly toward the river Nile. And there is a pool and everything is really nice. It could be for couples and newly married people.

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Thank Hassan M
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Mr.Hassan We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

San Diego, California
Reviewed 4 weeks ago

Hotel Mercure Luxor Hotel is a good value, very comfortable, professional customer service. My room was very comfortable with a great view of the pool and the Nile river. They welcome you in the reception with open arms. Amenities are well kept and clean. What I liked best was the personal courtesy of all employees. They make you feel at...

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Helpful?
Thank cairomurray
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Chicago, Illinois
Reviewed 4 weeks ago

Pros: - Cheap - Clean rooms - Comfortable Cons : - Away from attractions although I arranged for cab tour for a day Day 1: - Had the Hotel shuttle drop me at the Luxor Temple and I walked around the city (East Bank areas). Yes, it was hot, but I generally love walking around the cities that I visit....

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Thank Suresh L
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Dapto, Australia
Reviewed 4 weeks ago

I stayed here for a night during my tour of Egypt, and it was a great hotel. The hotel is laid out in different wings, all named after different kings or queens of Egypt, and once you got your head around the layout, it was easy enough to navigate to and from the rooms. The hotel restaurant was delicious, and...

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Thank Gem537
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 4 weeks ago

Everyone was friendly.. but niceness does not make up for basic necessities like cleanliness. I would not recommend based on: - my room was filthy. there was a previous guest's clothing in the closet, and bag of chips in the room - the toiletries was dirty... literally the packages of shampoo and soap were stained and I questioned if these...

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1Thank MissY_xN
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, let me seize this opportunity to thank you for choosing Mercure Luxor Karnak to spend your recent holiday. We are greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standards. Many thanks for your comments, it is only through valuable feedback received from our valued guests, such as your good...

Reviewed 4 November 2016

This was our second visit to this hotel.The first being seven years ago.As before the staff were amazing and made the whole visit a joy.Sadly the lack of visitors to Egypt under the mistaken assumption that it not a safe place has taken its toll on the experience.This is not due to any thing the hotel does.It does mean however...

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Helpful?
Thank Michael S
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Randalstown, United Kingdom
Reviewed 2 November 2016 via mobile

We stayed here for a few days to spend time with family and check out the local sites. The hotel was very peaceful & quiet and staff went out of their way to help. The hotel itself is quite dated however the location and staff make up for this. As a family we had a fantastic stay and would definitely...

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Thank Sarah A
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on the east bank of the majestic Nile in one of the most exciting & intriguing settings, Karnak Resort Luxor lets you experience the timeless & exotic beauty of Luxor, 6 km from the city center,18 km from the Luxor international airport, 3 km from the glorious Karnak Temple. Savor the wide selection of fine cuisines at our main restaurant or a-la-carte restaurant "O'Nile". Discover ancient history at your doorstep in any of our 347 rooms& suites or enjoy the vast leisure facilities the hotel offers. ... more   less 

Additional Information about Mercure Luxor Karnak

Address: El Zinia Gebly Street, Luxor, Egypt
Region: Egypt > Nile River Valley > Luxor
Price Range: $54 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Luxor Karnak 5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Sofitel Karnak Luxor Hotel Luxor
Accor Karnak Luxor
Sofitel Luxor
Luxor Sofitel
Hotel Style:
#9 Luxury Hotel in Luxor
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Luxor Karnak staff and other travellers.
6 questions
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Questions? Get answers from Mercure Luxor Karnak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with pool and Nile view upper floors”
 of 5 bubbles cairomurray, 12 Nov 2016 | Read review
“Ask for a Nile view room”
 of 5 bubbles michaelsH5319FB, 4 Nov 2016 | Read review
“All good - but loved our garden view room.”
 of 5 bubbles RochelleH112014, 21 Oct 2016 | Read review
“The upper rooms have a lovely balcony area.”
 of 5 bubbles 798tinak, 2 Oct 2016 | Read review
“The hotel and grounds are vast so advisable to have a room near the pool area to save very long walks”
 of 5 bubbles rpaulgillespie, 14 Jun 2016 | Read review
5 of 5
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