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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Really disappointing experience at reception - ignored for a while and then booked in by the least smiley person in Kenya! The room was a bit disappointing for the price paid - nothing wrong with it, just very average which wasn't what I expected given...More
Thank Blidget
Response from TribeHotel, General Manager at Tribe HotelResponded 1 February 2017
Dear Blidget, thank you for taking the time to review here on tripadvisor. We are happy to hear you enjoyed Jiko Restaurant and Kaya Spa. I have shared your entire review with the team which will surely help not to disappoint. Sunny regards, Stephan -...More
This is a very beautiful hotel, the architecture and design are great, personnel go out of their way to please and pamper you. Food is excellent. If you go to an excursion, to see either the giraffe center, the orphaned elephants or the Nairobi National...More
Thank Patricia C
Response from TribeHotel, General Manager at Tribe HotelResponded 1 February 2017
Dear Patricia C, thank you so very much for your review. We are thrilled you had a great time with us. I have extended your compliments to Benjamin and the rest of the team. Best regards, Stephan - One Planet One Tribe
A modern hotel with a lovely pool/eating area.
I later found out it is a Starwoods property.
The staff are friendly, and very responsive.
My room faced the pool. There was a VERY loud party one night, and I felt like I was outside.
It...More
Thank BusTraveler40
Response from TribeHotel, General Manager at Tribe HotelResponded 2 February 2017
Dear BusTraveler40, thank you so very much for your review. Being a member of Design Hotels we are indeed taking part in the SPG program provided by Starwood, therefore several benefits available at Starwood properties are also available here at Tribe despite being a privately...More
I really enjoyed spending a few days at the Tribe. The hotel is modern yet authentically African. The restaurant was good for breakfast and dinner. Nice gym and pool. There is a mall next door for shopping, groceries, clothing, restaurants, and souvenirs. The staff was...More
Thank Kurt F
Response from TribeHotel, General Manager at Tribe HotelResponded 2 February 2017
Dear Kurt F, thank you very much for your review. We are happy to learn you had a great time with us and we are looking forward to see you soon again! Sunny regards, Stephan - One Planet One Tribe
Well you couldn't visit here if you wanted a quiet, relaxed evening commensurate with cost and previous reviews. On our visit there were children allowed to run amok in the restaurant and the oblivious staff did not seem to care. After being seated we asked...More
1 Thank JohnBreit
Response from TribeHotel, General Manager at Tribe HotelResponded 24 January 2017
Dear JohnBreit, thank you so very much for your review of our restaurant. You surely did not have a great experience which I would want to apologize for. To read this is very much to my surprise. As you can imagine we have between 100...More