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Kenya Comfort Suites

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53 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Halifax, Canada
Reviewed 15 January 2017

This is a great home base for anyone backpacking - comfortable beds, hot showers, close to amenities, good service, pool, laundry service, and a 24 hour restaurant. If that is all you need, then perfect!

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Helpful?
Thank kay_fitz
kchensuites, General Manager at Kenya Comfort Suites, responded to this review

Thank you for your positive review and look forward to hosting you more often. Your satisfaction is our pleasure. Regards, John Kiriama, General Manager.

Reviewed 3 January 2017 via mobile

Stayed here 3 times & will probably be back. Comfortable & spacious rooms. Clean bathrooms with a good hot-water shower which is always a plus when you're travelling. The staff are welcoming and friendly. Our waitress was attentive. A good location very near the CBD. On occasion they held our luggage for us all day in between our morning check-out...

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Helpful?
Thank Dean M
kchensuites, General Manager at Kenya Comfort Suites, responded to this review

Thank you very much for your review. Its good to hear that we met your expectations this being part of our mission. We keep on improving our facilities for better and quality satisfaction. We thank you and wish you a healthy year. Regards, John Kiriama, General Manager.

London, United Kingdom
Reviewed 3 January 2017

I stayed here twice on my various trips in and out of Nairobi, a double room and then a self-catering suite. Feels safe with the guards at the road and on the door. The reception were very helpful when I had to leave a broken SLR with them to get collected/ fixed while I was in the Maasai Mara. The...

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Helpful?
1Thank alisonleahy
kchensuites, General Manager at Kenya Comfort Suites, responded to this review

Thank you very much for taking your precious time to post a review regarding your experience during your stay with us. We are pleased that it left you with pleasant memories. We are humbled by your compliments and look forward to host you time and again whenever you visit Nairobi our city in the sun. Regards, John Kiriama, General Manager.

Emblem, Belgium
Reviewed 8 December 2016

A simple, but good hotel, with very friendly staff. Not too expensive and only 2km away from the city center. Staff is very friendly. It's a pity it doesn't have a garden, but you can sit outside Recommended for anyone who looks for a good basic/standard hotel

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Helpful?
Thank JanEmblem_Belgium
kchensuites, General Manager at Kenya Comfort Suites, responded to this review

Thank you for your good review. We have a lovely heated swimming pool with a reasonable surround space where you can sit as you sip your coffee. On behalf of the entire staff we once more thank you and wish you the best in year 2017. Regards, John Kiriama, General Manager.

Chennai (Madras), India
Reviewed 14 November 2016

Clearly a popular choice among safari groups, better-off backpackers and low-budget business travellers. It's well located for the airport, the national park and the central business district, and is even within walking distance of Uhuru Park. The site is secure, the rooms are large (some with kitchens) and well furnished. There's a decent-sized, clean swimming pool. The food is a...

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Helpful?
Thank Adyar1974
kchensuites, General Manager at Kenya Comfort Suites, responded to this review

We thank you for taking your precious time to post a review regarding your stay with us. We are delighted to hear that our location formed part of the comfort you experienced. Lately we have tried to improve our restaurant services and further welcome you to visit us when in Nairobi to sample again. We thank you and wish you...

Reviewed 22 October 2016 via mobile

Good to be in Kenya stayed 10 days and enjoyed weather of Nairobi and MOMBASA. Very cold in Nairobi almost avg 15 degrees and in MOMBASA avg 25 degrees and raining non stop. Good trip we had some business in Kenya also wild life zoo definitely to be visited. 2 options either air plane and also in wild jeeps.

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Helpful?
1Thank Rizwan K
kchensuites, General Manager at Kenya Comfort Suites, responded to this review

Thank you for your review. Nairobi weather is very friendly, its good to hear that you enjoyed your stay in Nairobi and the weather complimented your experience. We thank you and always welcome you to stay with us whenever you visit our beautiful country Kenya rich in flora and fauna. Happy holidays! Regards, John Kiriama, General Manager, Kenya Comfort Hotel...

Huddersfield, United Kingdom
Reviewed 10 October 2016

I stayed here for one night before I started my safari. It's about half an hour drive from the airport depending on traffic and looks very dated on arrival. The rooms are soles sly clean though and the bed is comfortable. The restaurant has a good selection of reasonably priced food and breakfast is OK. Unfortunately there was some music...

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Helpful?
Thank jo l
kchensuites, General Manager at Kenya Comfort Suites, responded to this review

Thank you for taking your time to post your review regarding your experience during your stay with us. Our facility is basic and we strive hard to offer quality and acceptable service to our guests. The loud music from outside is somehow beyond our control but we usually allow room change whenever need arises. You need to bring it to...

Melbourne, Australia
Reviewed 2 October 2016

I work for Intrepid Travel and the Kenya Comfort Hotel & Suites is our main base hotel in Nairobi. It is a great, affordable option in comparison to other hotels on Milimani Road that have bad reputations for burglary (with good reason). While you shouldn't expect a plethora of luxuries, the Kenya Comfort Hotel & Suites (NOT to be confused...

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Helpful?
Thank Allison H
kchensuites, General Manager at Kenya Comfort Suites, responded to this review

Thank you for taking your golden time to post a review on your experience during your stay with us. We are delighted that we actually met your expectations. Sorry for the hiccup in the bathroom but we assure you that we run a 24 hour shift on maintenance and also we allow room change if the problem cannot be sorted...

Reviewed 24 September 2016 via mobile

Well, what can you say about something truly average? Safe place, got a bed with mozzie net and shower but other than that just a dated and average hotel the name of which you probably forget in a few days. Felt that it was overpriced but then again that applies to a whole number of places in Kenya/Nairobi.

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Helpful?
Thank Olli M
kchensuites, General Manager at Kenya Comfort Suites, responded to this review

Thank you for your review. Our pricing takes into consideration government taxes which are much higher and other costs both fixed and variable. It is in line with the market range and value for the quality of products we offer. Thank you for your assessment which helps us to improve the quality of services to be able to meet your...

Italy
Reviewed 14 September 2016

I stayed here for one night on my way to Masai Mara...arrived around 9PM and left at around 7AM the next day. It was average and basic in every way. Breakfast was basic as well. I found it very loud as I was facing the back (I think as I got there in the night time). There were lots of...

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Helpful?
Thank Italian-bird
kchensuites, General Manager at Kenya Comfort Suites, responded to this review

Thank you for your review regarding your stay with us. We are located in the upmarket of Central Business District and during Fridays and Saturdays because of late night revelers it is somehow noisy but other days of the week are relatively quiet. We also have room change policy depending on availability should you bring it to the attention of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Location Friendly, elegant 3 star hotel located near State House Nairobi. Within the vicinity are many hotels, The Nairobi Hospital, lively bars, Yaya Centre, Prestige Mall, Hurlingham and various embassies.The City Centre and Kenyatta International Convention Centre(KICC) are only 2km away. Hotel Features 24 hour reception, 24 hour restaurant and room service, heated outdoor swimming pool, free wifi, conference halls, laundry facilities and free self parking. Room and Apartments All rooms and apartments are ensuite with free wifi, wired data and flat screen TVs. • Standard rooms - Includes singles, doubles, triples and quadruples. • Family rooms - We have one unit with two rooms internally and another unit with three rooms internally. • Superior rooms - Have complimentary tea/coffee stations and mini-bars replenished on a daily basis. Selection of singles and doubles rooms only. • Apartments - We have a selection of studio and one bedroom apartments with air conditioning. Studio apartments are 45m2 and one bedroom apartments are 55m2. The kitchens are equipped with refrigerators, electric top cookers, microwaves, toasters, kettles and crockery. • Penthouse - Includes fully equipped kitchen, living room and dining area. The penthouse has five bedrooms which are all ensuite and is approximately 200m2 with splendid views. Hotel Amenities • Standard rooms • Family rooms • Superior rooms • Studio and One bedroom Apartments • Penthouse • 24hr front desk • Ikulu Lounge Bar • 24 hour Mini bar for hotel residents only • Lifts • Tours assistance at the Front Desk • Free WiFi • Designated smoking area • Laundry services • Breakfast available (surcharge) • 24hr Sokoni Restaurant & Room service Family Friendly Amenities • Two and Three roomed family rooms and five bedroomed penthouse • Fully equipped kitchens in studios, one bedroom apartments and the penthouse • Free WiFi • Outdoor Heated swimming pool • Trampoline for children Room Amenities • Private Bathrooms • Free WiFi • 24hr Room service • Free Toiletries • Daily Housekeeping • Desk and Worktop • Free drinking water • Mini bar (superior rooms) • Coffee/Tea Stations (superior rooms) Where to Eat 24 hours Sokoni Restaurant – This restaurant serves breakfast, lunch and dinner and is open 24 hours of the day, as well as providing a la carte menu option. Ikulu Lounge An elegant lounge bar for a sophisticated mix of urban elite and visitors. Parking : Free self parking Nearby Things to Do Recreational amenities at the hotel include: • An outdoor heated swimming pool and Trampoline for children Near the Hotel • Golfing nearby • Nature walk at the Nairobi Arboretum • National Museums of Kenya • City Centre 2km away • Relax at Uhuru Park Accessibility If you have requests for specific needs, please inform our reception upon check-in when you arrive. • Accessible bathroom • In-room accessibility ... more   less 

Additional Information about Kenya Comfort Suites

Address: Milimani / Ralph Bunche Road, Nairobi, Kenya
Region: Kenya > Nairobi
Price Range: $83 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kenya Comfort Suites 3*
Number of rooms: 102
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Questions & Answers

Here's what travellers have asked, with answers from Kenya Comfort Suites staff and other travellers.
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Questions? Get answers from Kenya Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 299 was huge!”
 of 5 bubbles kay_fitz, 14 Jan 2017 | Read review
“Rooms at the back face the pool and a dense residential area, so can be prone to the noise of people, if that should be an issue to you.”
 of 5 bubbles Adyar1974, 14 Nov 2016 | Read review
“Ask for a room on the highest level as surrounding area can be very loud.”
 of 5 bubbles allisonh739, 2 Oct 2016 | Read review
“Quiet and comfy rooms.”
  • Hotel room
 of 5 bubbles GangemiJ, 11 Sep 2016 | Read review
“ask for a taxi assistance at the reception area.”
 of 5 bubbles sacredheartsoysambu, 6 Aug 2016 | Read review
5 of 5