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Radisson Blu Hotel, Nairobi Upper Hill

396 reviews
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Traveller (215)
Room & Suite (36)
Dining (28)
Overview
  • Excellent55%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“chop house”(19 reviews)
“business lounge”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (396)Write a Review
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1 - 5 of 385 reviews
Reviewed 5 days ago

I had my 18th birthday dinner at Chophouse. The service was amazing: our waitress, Liz, was extremely friendly and helpful in terms of meal and drink choices. The atmosphere was lovely. I had a great experience overall!More

Thank Gakenia S
Response from Allan O, Front Office Manager at Radisson Blu Hotel, Nairobi Upper HillResponded 3 days ago

Dear Gakenia, Thank you for taking time to write a review on TripAdvisor. We are delighted you enjoyed your dinning experience. We appreciate your favourable feedback and will be shared among all our colleagues. Thank you once again for the great review and we look...More

Reviewed 5 days ago

Thoughtful and perceptive staff. I had just flown into the country and was tired. Ordered room-service and needed sleep. The staff was so attentive and as she was leaving my room, she turned around and suggested... "why not try some chamomile tea, it will help...More

Thank mahe2018
Response from Allan O, Front Office Manager at Radisson Blu Hotel, Nairobi Upper HillResponded 3 days ago

Dear Guest, Thank you very much for taking time to post a review on TripAdvisor. We really appreciate your favourable feedback and will share the same with our colleagues. We look forward to welcoming you back once your travels bring you back to Nairobi. Best...More

Reviewed 6 days ago via mobile

The welcome and check in were poor, no one helped me with my luggage (three) and this is not a 5 star standard. The Hotel in the middle of nothing, whatever you need you are forced to take a taxi. It is good for conference...More

Thank Carlo_diver
Response from Allan O, Front Office Manager at Radisson Blu Hotel, Nairobi Upper HillResponded 5 days ago

Dear Carlo_diver, Thank you for your review on TripAdvisor. We appreciate your feedback and I regret that we were not able to make your stay enjoyable. We would like the opportunity to make it up to you during your next visit to Nairobi. Kindly get...More

Reviewed 1 week ago via mobile

Stayed the weekend... from check-in the staff were excellent. Their attention to details loved it! They were helpful with their tips/advice. Thanks and kudos. Now the absolute highlight was Sunday brunch. The food variety, presentation, service... to die for!! A weekend well spent. I will...More

Thank Mirsr M
Response from Allan O, Front Office Manager at Radisson Blu Hotel, Nairobi Upper HillResponded 3 days ago

Dear Guest, Thank you very much for taking time to review us on TripAdvisor. We really appreciate your feedback and have shared the same with our colleagues. We look forward to hosting you again when you return. Best Regards, Allan Ochsner Front Office Manager

Reviewed 1 week ago

Amazing stay, nice and cleaned room , business lounge is perfect, very nice meal ( however I’d also enjoy if you have a lunch service in this lounge ) and very excellent service provided by every staff. Highly recommended. Thanks for the amazing staying guys!

Thank YgorSL
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$154 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$154 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (215)
Room & Suite (36)
Dining (28)
Pool & Beach (8)
Business Centre & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
Ask a question
Megan J
11 October 2017|
AnswerShow all 5 answers
Response from Mary W | Reviewed this property |
Yes. At the health club
0
Votes
rb2009
22 August 2017|
AnswerShow all 7 answers
Response from Michelle V | Reviewed this property |
without traffic it should be 10-15 mins but if it's rush hour could even take 2 hours
0
Votes
SAMER_MM
27 March 2017|
AnswerShow all 3 answers
Response from Ronny F | Property representative |
Dear Samer, thank you for your enquiry. All our rooms are non smoking. Thank you. Ronny.
0
Votes
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12
Room Tips
"Amazing food"
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"Ask for room facing the back away from the street view. Sometimes there is construction going on on that side."
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"Best option when it comes to restaurant."
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"The suites are marvelous."
Read review
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