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Crowne Plaza Nairobi

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Traveller (186)
Room & Suite (92)
Dining (39)
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Overview
  • Excellent45%
  • Very good40%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“big joe”(7 reviews)
“upper hill”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (674)
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Traveller rating
272
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272
256
69
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15
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All reviewsbaraka restaurantbig joeupper hillclub floorpillow menubusiness hotelihg memberfitness centerbusiness triproom servicethe hotel is cleanmain restaurantcomfortable roomstaxi servicean upgradeconference facilitiesbreakfast buffet is
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1 - 5 of 632 reviews
Reviewed 4 days ago via mobile

We had angret stay and all staff was extremely helpful and nice, from the gym to the Sikia restaurant, spa, and people helping with our conference arrangements. Being a picky customer, I highly recommend staying at this hotel.More

Thank Zmoon
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 3 days ago

Dear Guest, Thank you for sharing your great 5-Star review with us and the world. It was great hosting you and I'm happy to read that you had a great stay and all our associates were extremely helpful and nice. Our guests are our top...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

5 years since I first stayed here. The welcome just keeps on getting warmer and warmer. The staff know me by name which is nice. I checked in at 1am on arrival and my Club room awaited. Being a Spire Elite member is a good...More

Thank cue-em
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 3 weeks ago

Dear Guest, Thank you for your great review and 5 star rating! We appreciate your loyalty as a Spire Elite IHG® Rewards Club member! It’s exciting to read that you have stayed with us 11 times and your stay just keeps getting better! We value...More

Reviewed 1 week ago via mobile

I have received glowing reviews for the 5 day international meetings and workshop hosted at your hotel. Some of that credit belongs to you for ensuring the guests were well cared for, your friendly staff who genuinely went out of their way to see that...More

Thank Luiza K
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 1 week ago

Dear Luiza, Thank you for sharing your great 5-Star review with us and the world. It was great hosting you and your guests during your workshop. Our guests are our top priority and therefore, our service and products are fully focused on delivering to them...More

Reviewed 1 week ago via mobile

This is my second visit to Crowne Plaza- Sikia Restaurant and as expected, it did not disappoint. The food exceeded expectations, the Service from George was excellent, the ambience and general vibe is effortless and sophisticated. I would recommend it to all and I will...More

Thank paul o
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 1 week ago

Dear Paul, Thank you for sharing your great 5-Star review with us and the world. It was lovely having you over at Sikia Restaurant and I'm happy to read that you were not disappointed on your second visit. I’m more so happy that the food...More

Reviewed 1 week ago

Stayed here a few days on business again, and found service levels to be impeccable from start to finish. Again appreciated the club floor, and nice clean room, and speedy WiFi. Room service was fast and efficient, and can’t fault any aspect of the visit...More

Thank MoKad
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 1 week ago

Dear Guest, Thank you very much for your great 5-star review! It warms my heart that you not only enjoyed your stay but also found the service impeccable all through! We value our Rewards Club members and therefore we offer extra perks such as staying...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$152 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Nairobi
#11 Spa Hotel in Nairobi
#16 Business Hotel in Nairobi
#18 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$152 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Nairobi
#11 Spa Hotel in Nairobi
#16 Business Hotel in Nairobi
#18 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (186)
Room & Suite (92)
Dining (39)
Pool & Beach (6)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
goodkaiya
7 February 2018|
AnswerShow all 3 answers
Response from aakbarali00 | Property representative |
Hi, we have a reverse osmosis system for all water at the hotel. This purifies all the water. Thank you for your enquiry
1
Vote
mygutierrez7
23 August 2017|
AnswerShow all 6 answers
Response from danielmbaabu | Property representative |
Yes we do but depends on the time. From 1 am to 5 am, you have to pre-book.Thereafter they will be an extra charge.
1
Vote
goodkaiya
5 May 2017|
AnswerShow all 2 answers
Response from anthonykngunga |
Yes all guestrooms have hairdriers
1
Vote
Room Tips
"The place to be when out of home. Fifth floor, corner room, large with an outside view"
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"High rooms best"
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"Choose the new wing"
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"City Facing Rooms are the best"
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