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As on previous stays, all great. Stayed here for 9 nights this time.
Met at airport and car to hotel. Check in efficient, welcomed as Spire Elite member and upgraded to club floor.
Room great, very comfy bed, good shower and no issues.
The hotel itself was alright. There was nothing bad about it, there was nothing significant. The service however made a difference in our stay. You could stay in a really expensive hotel in New York and not be as happy as I was at Crowne...More
Response from Titus K, Manager at Crowne Plaza NairobiResponded 8 January 2018
Thank you for taking the time to write a review. We strive to make each stay as pleasant and comfortable as possible.
It gives me great pleasure to read of your exceptional experience, especially the service from the staff who aim to deliver...More
I have been visiting Nairobi for business purposes for over 5 years. I mostly stay with the Crowne Plaza due to proximity to the office, but I have come to love the Crowne. All the staff know me, the gym is well maintained with helpful...More
I had a wonderful and great experience at your hotel,the meal was nice,good service as well,especially offered by this talented and enterprising young lady who I found out to be Winnie Adhiambo.I recommend her for greater height in your hotel.
The club lounge staff Lynette,rebbecca and Samwel are very humble,welcoming and jovial.They are fun to be with and always engage you to make sure you are not bored.Am always looking foward to spending more time at the lounge with a glass of whiskey although i...More