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Ole Sereni

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Traveller (485)
Room & Suite (171)
Dining (93)
Overview
  • Excellent34%
  • Very good42%
  • Average14%
  • Poor5%
  • Terrible5%
Travellers talk about
“national park”(233 reviews)
“game park”(95 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,485)
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1,384 results
Traveller rating
487
539
200
78
80
Traveller type
Time of year
LanguageEnglish
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487
539
200
78
80
Show reviews that mention
All reviewsnational parkgame parkclose to the airportgame reserveeagles restaurantpark viewwild animalsmombasa roadinternational airportan airport hotelbetween flightsnairobi trafficwilson airportgift shoprooms are niceshort staybusiness trip
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1 - 5 of 1,384 reviews
Reviewed 2 days ago

The hotel is a real gem near the airports--I was transferring between JMK and Wilson airports over two days and this is a great place to relax after a long flight, get a good breakfast, and to have tremendous safety and good food with no...More

Review collected in partnership with this hotel
Thank William S
Response from Karl H, General Manager at Ole SereniResponded 2 days ago

Dear William S, Thank you for taking to time to give us feedback. We are delighted that you enjoyed your stay with us. We are happy you were able to take advantage of our facilities. We take pride in offering the best service. We look...More

Reviewed 2 days ago

The hotel had a good location with attractive amenities and good selection of restaurants. Rooms were comfortable Staff were friendly and hospitable. Internet was good and no issues were experienced. Enjoyed the stayMore

Review collected in partnership with this hotel
Thank Polyethylenetereptha
Response from Karl H, General Manager at Ole SereniResponded 2 days ago

Dear Polyethlenetereptha, Thank you for taking time to give us feedback. We are delighted you enjoyed your stay with us. We are happy you were able to take advantage of our services and facilities. We take pride in offering the best service. We look forward...More

Reviewed 3 days ago via mobile

I ordered for a Nyama choma pizza with a topping of kachumbari and from the picture below... clearly that was not it... we got a topping of very roughly chopped onions. After asking for the right order the waiter brought some tomatoes on the side...More

Thank Esther n
Response from Karl H, General Manager at Ole SereniResponded 2 days ago

Dear Esther n, Thank you for taking time to give us feedback. We would like to apologise for the inconvenience. We are always trying to improve our services to ensure our guests stay is enjoyable. We hope to welcome you back in the future. Kind...More

Reviewed 1 week ago

Hosted guests from over 16 countries who were visiting Kenya for a conference. Service team worked their socks off to pull it off. Very efficient service and fantastic sumptuous dinner. We used their inhouse cultural fusion musical band that took our guest on a journey...More

Thank hmwagonah
Response from Karl H, General Manager at Ole SereniResponded 1 week ago

Dear hmwagonah, Thank you for taking time to give us feedback. We are delighted that you enjoyed your stay with us. We take pride in offering the best service, ensuring our guests a memorable stay. We are happy you were able to take advantage of...More

Reviewed 1 week ago

A group of 12 of us started our East African trip from Ole Sereni . Very convenient location near the airport and also as we were heading to Amboseli . Great place to start with the rooftop bar and view of the park . Both...More

Thank Marigolds60
Response from Karl H, General Manager at Ole SereniResponded 1 week ago

Dear Marigolds60, Thank you for taking time in giving us feedback. I am happy you enjoyed your stay with us. I apologise for your bad experience and we are working on fixing this problem. We are happy you were able to take advantage of our...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$151 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Park View Hotel in Nairobi
#66 Business Hotel in Nairobi
#6 Great View Hotel in Nairobi
#18 Classic Hotel in Nairobi
#43 Charming Hotel in Nairobi
#34 Trendy Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$151 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Park View Hotel in Nairobi
#66 Business Hotel in Nairobi
#6 Great View Hotel in Nairobi
#18 Classic Hotel in Nairobi
#43 Charming Hotel in Nairobi
#34 Trendy Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (485)
Room & Suite (171)
Dining (93)
Pool & Beach (13)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Adele J
5 February 2018|
AnswerShow all 3 answers
Response from Jay_Oty | Reviewed this property |
sure, did you contact the hotel?
0
Votes
Nate05
12 January 2018|
AnswerShow all 2 answers
Response from Safariafficionado | Reviewed this property |
Close to both Jomo Kenyatta International as well as Wilson Airport but some distance to the convention centre and CBD, compounded by traffic.
1
Vote
ptrix
27 September 2017|
AnswerShow all 7 answers
Response from Lincoln M | Reviewed this property |
The hotel will guide on car rental and get you one. Since the hotel is next to main southern bypass highway getting to the animal orphanage is 5 to 10 minutes drive. The elephant orphanage is slightly ahead of main orphanage... More
1
Vote
Room Tips
"All rooms are comfortable by for a view ask for a room on the National Park side, although these are more..."
Read review
"recommend room facing the park"
Read review
"Note that the HOTEL service as such was fine. The rate and payment processes were terrible."
Read review
"Just 10 minutes from the airport, overlooking fantastic natural park."
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