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Ole Sereni

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Ole Sereni
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1,210 Reviews from our TripAdvisor Community

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Showing 1,126: English reviews
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Dubai, United Arab Emirates
Reviewed 4 days ago NEWvia mobile

Restaurant by the game park. The food is amazing, the ambience is beautiful depending on the day you can see wildlife moving around in the park. The staff know you by name the service is off high standards. I have never eaten a better onion bread in all my days of traveling the brunch is a must have.

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Helpful?
1Thank EveNjeri
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. Sunday Brunch is our prime offering and it continues to be our strength and I am glad you enjoyed this delight. We look forward to having you back with us soon.

Reviewed 4 days ago NEWvia mobile

Everything you could want in a hotel. This hotel is well placed next to the game park. I spent most of my five night stay sitting on the patio, having a drink, and watching the wildlife in the park. Shaddrack, the guest services representative really went out of his way to make our stay extra special. Combine all of that...

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Helpful?
Thank Robert M
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for giving us Full Points. We are grateful to you for choosing our services and look forward to welcoming you back.

Stuttgart, Germany
Reviewed 4 days ago NEWvia mobile

I stayed at the Ole Sereni for 5 nights for business. The location is on the edge of a game reserve, where you can see wild animals while having breakfast outside. The staff are incredibly accommodating, especially the Guest Service liaison, Shadrack. He made sure we felt at home and was very responsive to all our needs. The gym is...

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Helpful?
Thank mksermeno
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. I am very glad to learn that your stay was pleasant especially on our Gym services. We look forward to welcoming you back.

Bangkok, Thailand
Reviewed 4 days ago NEWvia mobile

Had the pleasure of staying one night here before our flight to Maasai Mara. A ten minute drive from the airport. Rooms are clean, staffs are friendly. Breakfast is standard. They have a very nice souvenir shop that sells good quality products. This place seems to be a favorite among flight crews as well. I would definitely return.

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Helpful?
Thank disalada
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for choosing our services and I am pleased to learn that your stay was a pleasant one. We look forward to welcoming you back.

Dubai, United Arab Emirates
Reviewed 5 days ago NEW

Nice concept, a reel immersion in Kenya soul. For my case, I had a great experience as I've been upgraded to the Masai suite! And discovered it was the suite where prince William took Kate for their engagement! Worth trying if you travel in couple,

Review collected in partnership with this hotel
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Helpful?
Thank Sana C
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for sharing your positive feedback. I am glad that you got to experience our Suite and the history behind it. We look forward to welcoming you back.

Pewaukee
Reviewed 1 week ago

We have stayed at Ole Sereni many times over the years. The service provided by the staff is wonderful. The food just great. Our rooms very comfortable. Very convenient location adjacent to the Nairobi national Park.

Review collected in partnership with this hotel
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Helpful?
Thank Gilbert B
Ghulam S, General Manager at Ole Sereni, responded to this review

I sincerely thank you for patronising Ole-Sereni and glad to learn that your stay was pleasant . We look forward to having you back soon with us.

London
Reviewed 1 week ago

Very nice hotel. Public areas are five star, rooms were four star (though we were in the cheapest room, so the more expensive classes may be different). Excellent food and fantastic views from the terraces of the various bars and restaurants. Staff were overall incredibly friendly and helpful, in particular the front desk. The exception was the hotel's taxi service,...

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Helpful?
Thank LondonerAbroad70
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your feedback. I am very pleased to learn that your stay was pleasant and we look forward to welcoming you back.

Lagos, Nigeria
Reviewed 1 week ago

Not a bad stay but I think the Hotel is a little bit expensive. I have stayed in equally priced hotels but with better ambience and feel. I still try to understand what I got for paying that much. Not sure I will recommend it because of the price.

Review collected in partnership with this hotel
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Thank holidaying_w_Africa
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your feedback. I am glad to learn that your stay was pleasant and look forward to welcoming you back.

London, United Kingdom
Reviewed 1 week ago

Closest decent hotel to the airport. Even now it finds itself located on the new bypass rooms are still quiet due to good sound insulation, although they are adequate in size rather than generous. Buzzy circualtion space, bars and restaurant, all linked up but the cooking smells spread everywhere too. Stick to ordering a straightforward beer, a cocktail was a...

Review collected in partnership with this hotel
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Helpful?
Thank rodmac2017
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for sharing your feedback. I am have taken note of your experience at the bar and we will ensure it is rectified right away and look forward to welcoming you back.

Nairobi, Kenya
Reviewed 2 weeks ago via mobile

Located on the busy mombasa road in Nairobi is this treasure we call ole sereni.Truth be told i always wanted to go there but it has always seemed way out of reach for me. But one fine evening, my patner suprised me and took me there...i was extatic to say the least.So on arrival, the staff were quite cordial and...

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Helpful?
Thank Natalie W
Ghulam S, General Manager at Ole Sereni, responded to this review

I am extremely pleased to learn about your experience and thank you for sharing it. I am glad you found our services up-to your standards and we look forward to having you back with us soon.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 

Additional Information about Ole Sereni

Address: Mombasa Road, Nairobi 00500, Kenya
Region: Kenya > Nairobi
Price Range: $308 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#15 Luxury Hotel in Nairobi
#15 Business Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Ole Sereni staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from Ole Sereni staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the Masai suite”
  • Masai suite
  • Masai suite
  • Masai suite
  • Masai suite
  • Masai suite
 of 5 bubbles 188sanac, 23 Mar 2017 | Read review
“Request room with view of Nairobi National Park.”
 of 5 bubbles GBoese, 21 Mar 2017 | Read review
“ask for a room with a national park view”
 of 5 bubbles AgBryn, 12 Mar 2017 | Read review
“Make sure you have a park-view room. And ask for a la carte menus during the buffets.”
 of 5 bubbles PostcardPress, 27 Feb 2017 | Read review
“best views and accesibility”
 of 5 bubbles Dan_ndambuki, 20 Feb 2017 | Read review
5 of 5