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Ole Sereni

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1,110 Reviews from our TripAdvisor Community

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Showing 1,030: English reviews
Dubai, United Arab Emirates
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

Started with the airport pick up - I was with my family of four adults with four suitcases and we booked an airport transfer with the hotel at a price of 35 USD for a 7 min drive. No problem. They send a tiny car which we had to squeeze everything into and hold our luggage in our arms all... More 

Helpful?
Thank Googan28
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for sharing your feedback. Please allow me to contact you to further learn about your experience. More 

Moscow, Russia
1 review
Reviewed 2 weeks ago

Over the last four years, I've been coming to Ole Sereni regularly. Fairly quick the staff started to recognise me and making my 200 days/ year away from home much more pleasant. This in turn created a very nice and friendly atmosphere which itself is both unusual and rare. Was in Ole Sereni just two weeks ago but cannot come... More 

Helpful?
Thank RickCLA
Ghulam S, General Manager at Ole Sereni, responded to this review

Your captions says it ALL !!!!! I am not sure if I have ever come across a more Captivating feedback as yours and for that i sincerely thank you. We look forward to welcoming you Back Home soon. More 

Nairobi, Nairobi Area, Kenya
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

Well its a very nice hotel with amazing cuisine and great staff. Havent stayed there am only a frequent visitor. The eagles restaurant is more business or romantic place but it has stunning views of the park. In the evenings you can catch buffalo and other grazers close to the fence. Overall its a great place to relax after a... More 

Helpful?
Thank Shiru S
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to give us your positive feedback. I am pleased to learn that you likes our culinary offerings. We hope you will stay with us soon to have a complete experience. We look forward to welcoming you back. More 

Exeter, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

This hotel is great for your first night in Nairobi, it is on the airport side of the city so no need to brave the city traffic, the terrace is great overlooking Nairobi National park I have often seen giraffe walking past,. Make sure you have a park view room as they are quiet but the other rooms overlook the... More 

Helpful?
Thank christinaastill2016
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for sharing your positive feedback. We look forward to having you back with us soon. More 

Amsterdam, The Netherlands
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

We stayed in this hotel after our flight got cancelled and we had to wait a day before going on the next flight. The hotel is nice, as are the gym and pool. When we went to bed, the a/c turned out to be u/s, not what you expect in a $350/night (we went there without reservation) hotel, but ok.... More 

Helpful?
Thank Erik W
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your feedback. I regret the inconvenience you faced regarding the Aircon. We will ensure this is rectified right away. May I request you to consider us in your future travels with an assurance of superior quality stay. We look forward to welcoming you back. More 

Essex
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago

Situated halfway between the domestic and international airports it's a good place for a stopover or as a base to explore Nairobi. Very modern, clean and with good food, it's pretty much what you would expect from a luxury hotel.

Helpful?
Thank ninja_fox
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your positive review. We look forward to welcoming you back. More 

Redmond, Washington
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

Based on reviews, I opted for this hotel near the airport for an overnight stopover. I would highly recommend this hotel, because it was nicely decorated, the staff was friendly, didn't encounter any of the infamous Nairobi traffic, high security, comfy bed, clean rooms and the facilities are kept in first rate order.

Helpful?
Thank Jenny-Jetset
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for choosing our services and glad to learn about your experience. We look forward to welcoming you back. More 

Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Excellent base hotel for Kenya tour. We stayed here after arrival in Nairobi and returned before flight to Maasai Mara. Returned once again before going to coast. Upon return from coast had day room before our flight home. Overall excellent.

Helpful?
Thank Randall S
Ghulam S, General Manager at Ole Sereni, responded to this review

I thank you for giving us Full Points! I am very pleased to learn your stay was Excellent and look forward to having you back with us soon. More 

Chicago, Illinois
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago via mobile

We spent a night at the Ole Sereni after a flight to Nairobi from home. It was just a 'lay-over' night on our way to safari in the Mara, but the Ole Sereni was a pleasant surprise. Located about 1/2 way between the main international airport and the domestic Wilson airport, it's location was perfect for us. It's location right... More 

Helpful?
Thank Matt G
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for sharing your experience. I am very delighted to learn your enjoyed our services and look forward to welcoming you back. More 

Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

We all know traffic in Nairobi is a best. Ole Sereni is super convenient to the airport and a great place to have your last night on the way out of town so you don't need to worry about missing your flight. All around great spot for food, comfort and even a decent view into Nairobi National Park from the... More 

Helpful?
Thank MacMagruder
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your feedback. I am very pleased to learn about your experience and look forward to welcoming you back. More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 

Additional Information about Ole Sereni

Address: Mombasa Road, Nairobi 00500, Kenya
Region: Kenya > Nairobi
Price Range: $273 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#12 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#15 Business Hotel in Nairobi
#18 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Ole Sereni staff and other travellers.
13 questions
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Rotterdam, The Netherlands
Indianapolis, Indiana

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Questions? Get answers from Ole Sereni staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the reserve”
 of 5 bubbles 619pearlm, 1 Dec 2016 | Read review
“Room is simple, but everything else is very good”
 of 5 bubbles abrahamk665, 30 Nov 2016 | Read review
“N/A never spent a night”
 of 5 bubbles burnettkilasi, 29 Nov 2016 | Read review
“Ask for a room on the game park side”
 of 5 bubbles Christy1961, 27 Nov 2016 | Read review
“Find another hotel if you can”
 of 5 bubbles Googan28, 25 Nov 2016 | Read review
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