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Sankara Nairobi

Jumia TravelUS$201*
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#11 of 164 Hotels in Nairobi
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$234*
US$201*
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US$209*
US$209*
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Sankara Nairobi
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851 Reviews from our TripAdvisor Community

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Showing 814: English reviews
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Lucerne, Switzerland
Reviewed 2 days ago NEW

+ very clean + spacious rooms + good desk in the room for work. In case you need to do some work from the hotel. + friendly staff + excellent breakfast buffet + good coffee + good location to get around the city - VAT and taxes: pay attention on your final price as charges are relatively high

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Helpful?
Thank tafabian
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear tafabian, Thank you for your wonderful review of Sankara Nairobi. It is wonderful to see you have rated us positively on so many aspects especially our staff service. In regards to the VAT and Taxes, these are in line with government regulations which we are required to follow. We hope to welcome you back in the very near future....

Colorado Springs, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

The Sankara will always have my business when I'm in Nairobi for work. The staff have become friends and I truly look forward to seeing them when I come "home" from work each day. Sharon and Joanna at the front desk and are simply wonderful. They make you feel special, tend to your requests in a timely manner and make...

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Helpful?
Thank Stephanie M
About Hotel's Favourite Review
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Stephanie M, Thank you for taking the time to write a review of Sankara Nairobi on TripAdvisor. It is a pleasure to read that Sankara has become the home for you in Nairobi and you consider our stars as friends. We always encourage our stars to offer intuitive service and nothing pleases me more then when I read feedback...

Atlanta, Georgia
Reviewed 3 days ago NEW

The Sankara is a wonderful hotel that I highly recommend to anyone visiting Nairobi. I stayed here for almost three weeks between April and May, and I plan to stay again. The best thing about the hotel is definitely the staff. John, in the lobby, goes above and beyond his actually duties. On Mother's Day, I was almost in a...

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Helpful?
Thank Nicole G
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Nicole G, Thank you so much for taking the time to review Sankara Nairobi. It is wonderful to read that you highly recommend Sankara to anyone visiting Nairobi. It is always a pleasure for me to read when guests mention staff members name who offer outstanding service. John is certainly one of Sankara's super stars and he will be...

Pretoria, South Africa
Reviewed 3 days ago NEWvia mobile

Sankara is the most comfortable way to stay in Westlands. A true oasis in the middle of the crazy bustle. But also close enough to the Sarit Centre mall to allow me to stretch my legs a bit. Wonderful staff at the restaurant, bar, gym, and security. Typical warm Kenyan hospitality. And some of the best Indian food in Nairobi...

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Helpful?
Thank rbh060365
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear rbh060365, Thank you for taking time to review Sankara Nairobi. It is a pleasure to read that you had a wonderful experience with Sankara and rate our location very highly. The best part is your appreciation of our staff service who strive for all our guests to experience warm Kenya hospitality. We look forward to welcoming you back soon...

Reviewed 6 days ago NEWvia mobile

Excellent hotel and facilities. Customer service leaves a lot to be desired and is generally very poor. Some staff are well intentioned, but somehow manage to lose the customer service element. Good is good when the restaurant finally manages to serve you.

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Helpful?
Thank Sanjeev S
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Sanjeev S, Thank you for your review, we appreciate the fact that you consider our facilities to be excellent, I do apologize for the service gaps you experienced, please be rest assured this is something we take very seriously. Could you please send me an email (krishna.unni@sankara.com) with more details on your experience so that I may address them....

Reviewed 6 days ago NEW

I organized my high school Prom at this hotel in November 2016 and they had the best service I have ever witnessed in my life. From complimentary rooms to friendly staff, the entire atmosphere was very professional yet friendly. Perfect location too, as it's in the middle of Westlands where most of the nightlife is located. There's a rooftop bar...

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Helpful?
Thank Kymberli A
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Kymberli A, Thank you for taking the time to review Sankara Nairobi. It is a pleasure to read that you had a wonderful experience with us and consider us to have the best service and perfect location. We look forward to hosting you again in the near future. Warm regards, Krishna Unni Group General Manager

Birmingham, United Kingdom
Reviewed 1 week ago

I visited the Sankara recently, for the first time. It was a very good hotel, at the top end of the spectrum. Good facilities, including bars, restaurants, business centre, etc. The rooms were very nice and spacious. The WiFi worked, too. The mini bar was also well stocked. However, I was quite shocked by the fact that the wall separating...

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Helpful?
Thank Cas A
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Cas A, Thank you for taking the time to review Sankara Nairobi. It was good to read that you enjoyed your overall stay with us and rated our various facilities highly. We appreciate your comment on the glass wall separating the bathroom and main room, and as you have mentioned all such rooms have Venetian blinds that can be...

Johannesburg, South Africa
Reviewed 1 week ago

I stayed here for one night during a business trip. It is not a "sky scraper" hotel, just a few floors. Check-in was efficient and friendly. The room was spacious, clean and well furnished. Wi-fi was free, easy to connect to and very quick - far quicker than a lot of North American hotels I have stayed at. Breakfast was...

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Helpful?
Thank haydndavies2016
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear haydndavies2016, Thank you for taking the time to review Sankara Nairobi on TripAdvisor. It is a pleasure to read that you have a wonderful experience with us. I do hope on your next visit you are able to try some of our signature outlets like Graze and Sarabi. We all look forward to welcoming you back in the near...

Port Elizabeth, South Africa
Reviewed 2 weeks ago via mobile

The hotel has seven stories built in an interesting triangle shape around an internal atrium looking down on the reception area . Carpeted passages which gives a nice combination of airy space but with a quiet warm feel. Gym is on the 7th floor with a great view, and a nice jacuzzi. Open top floor bar restaurant which is a...

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Helpful?
Thank Tracy P
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Tracy P, Thank you for taking the time to review Sankara Nairobi. Is is a pleasure to read that you enjoyed your overall experience with us, especially the unique design of our hotel, especially our rooftop bar Sarabi. We do have larger meeting spaces that can accommodate bigger meeting groups or other events. Its wonderful to see that all...

Reviewed 2 weeks ago

To begin with ,Wo la la!this is the best hotel so far in Nairobi ,talk of affordability ,good service ,nights ,good food ,good vibe ,its convenient to everywhere you wanna go . Talking of the place ,apart from the swimming which is not my favourite cup of tea reason being their swimming pool is heated but I dont like where...

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Helpful?
Thank Jane N
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Jane Nm Thank you for taking the time to review Sankara Nairobi on TripAdvisor. It is wonderful to read that you rate us as the best hotel in Nairobi in regards to service, affordability, food and the overall vibe of Sankara. I am happy to see you enjoyed Sarabi our rooftop bar and our Signature steakhouse Graze and consider...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Graze
Graze
Cuisines: Steakhouse, European
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 

Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Region: Kenya > Nairobi
Price Range: $270 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sankara Nairobi Hotel Nairobi
Hotel Style:
#4 Business Hotel in Nairobi
#7 Spa Hotel in Nairobi
#10 Family Hotel in Nairobi
#11 Luxury Hotel in Nairobi
#11 Romantic Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sankara Nairobi staff and other travellers.
3 questions
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Perth, Australia
28 days ago
over a year ago

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Questions? Get answers from Sankara Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the sixth floor club room, but it costs a bit more.”
NicoleG721, 20 May 2017 | Read review
“fifth floor”
812janen, 7 May 2017 | Read review
“ask for king size bed :-)”
542philipped542, 3 May 2017 | Read review
“ask to be placed away from the bar/pool side”
stephaniemP6319SB, 25 Apr 2017 | Read review
“choose a room on the club floor to get access to the club lounge - it's well worth it.”
fama20172017, 15 Apr 2017 | Read review
5 of 5
Jumia Travel
US$201* /night
View Deal
Hotels.comUS$209
Booking.comUS$209
PricelineUS$234
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
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