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Jupiter Guest Resort Langata

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Jupiter Guest Resort Langata
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38 Reviews from our TripAdvisor Community

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There are newer reviews for Jupiter Guest Resort Langata
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Showing 35: English reviews
Munich, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 January 2014

I have stayed in this Guest house twice. The first time we paid a relatively normal price for Nairobi though of course it is just a basic Guest house compared to its price value.This year, when we stayed there, the prices were way much higher! We got a double deluxe room for three nights of which we were required to... More 

Helpful?
Thank JennyB700
Jupiter00, Manager at Jupiter Guest Resort Langata, responded to this review

Dear JennyB700 Thank you for choosing to stay with us at Jupiter Guest Resort- Langata. We very Much appreciate your choice to stay with us. We appreciate the mistakes pointed to us as they help us correct and improve to serve our clients better. The Deluxe Double room is priced at USD 56 and sincerely beg to differ that the... More 

Shenzhen, China
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 7 November 2013

It felt like going home each time we went back there - a total of eight nights. All of the staff were helpful and friendly - security, front desk and restaurant. The rooms are fairly basic, but better than we were offered in other places. The shower worked and the beds comfortable, with the wifi usually operational. We really enjoyed... More 

Helpful?
1 Thank Mikecc46
Austin, Texas
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 21 September 2013

Worst hotel experience ever. Upon arrival we walked up to our third floor room and unpacked ...only to find that the shower did not work even after the repairman spent 30 minutes working on it. Back downstairs to ask for another room. We were given another room on the third floor where the lock was broken and the room could... More 

Helpful?
Thank prado1122
Jupiter00, Manager at Jupiter Guest Resort Langata, responded to this review

Dear Prado 1122, Thank you for staying with us on the 15th September. We are highly regret that you felt you stay with us was terrible. As the management of this hotel we beg to differ with the raised views as follows: 1. Rooms were small - It is regrettable that you felt the room’s size was small but your... More 

Travellers are raving about these Nairobi hotels

Durham, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2013

We stayed in a nice hotel near the Kenyatta Airport for 2 days, but Jupiter Guest Resort set a higher standard for just 500 KS more (5000 KS for 2 of us a night). It has big rooms, a 2’ x 4’ table to work on with my laptop, two mirrors and decent storage. The security is good! The bed... More 

Helpful?
2 Thank Wiz419
Jupiter00, Manager at Jupiter Guest Resort Langata, responded to this review

Dear Prado1122 We take this opportunity to apologize on behalf of Jupiter Guest Resort for your Uncomfortable stay with us. We sincerely apologize for the state of the room as posted. Due to the complaint of cockroaches in the room we have resorted to fumigate the premises on a weekly basis instead of doing it on a fortnight basis. Jupiter... More 

London
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 July 2013

Within walking distance to Carnivore restaurant - but don't walk when it's dark, might be too dangerous. Staff, especially reception and their manager, were very helpful. Restaurant breakfast was good - but dinners took almost two hours to be served, and they were out of the Western based dishes - their African dishes were slightly faster. Good value for money,... More 

Helpful?
Thank Yerdeh
Lillestrom, Norway
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 June 2013

The first time I was there good experience, excellent wi-fi. Very pleasant staff all over. Good food all over also breakfast was good. Second time was there it took 2 hours to get a meal in the restaurant. The dinner never came so we left the Jupiter. Was stopped at gate by security for unpaid bill at restaurant. After a... More 

Helpful?
1 Thank Tom A
Nairobi, Kenya
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 May 2013

I personally haven't spent the night there but I paid for my clients & even helped them check-in. From the day I paid for the room I appreciated the good quality customer service & as I checked them in I think they have a great customer relations manager. They're great for those on budget travel. They also have a great... More 

Helpful?
Thank debbieauma
1 review
Reviewed 21 May 2013 via mobile

Friendly staff especially the guards. Safe considering forgot my cologne in the room and called later, and was told to pass by and collect it. Very rare happening in most hotels. Shower was broken but was fixed in. A few minutes.

Helpful?
Thank kuragidida
Nairobi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 April 2013

I've had the pleasure of staying in JGR whenever I'm in Nairobi. I find it safe, clean, and located in a very convenient area (a 2 minute walk to catch a matatu, Uchumi is a 3 minute walk, Carnivore is a 10 minute walk away, Nairobi National Park is a 10 minute matatu ride away). The kind manager has on... More 

Helpful?
2 Thank reviewerNairobi
Philly, PA
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 December 2012

Bar/Restaurant - food availability is limited. Ordered 3 items non was available and ended up eating pizza which had too much cheese. I did not try the free bfast. The bar is well stocked with good service. Reception Manned 24 hours with friendly and helpful staff. Location Area surrounding hotel is not eye catching but close to great bars/clubs like... More 

Helpful?
1 Thank yafricans

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Situated in a serene area. Maintains high standards of cleanliness. Near Carnivore Restaurant, Nairobi National Park, Giraffe center, David Sheldrick- Elephant Orphanage among other attractions.Have professional,warm and friendly staff. ... more   less 

Additional Information about Jupiter Guest Resort Langata

Address: Jonathan Ngeno Rd | Langata., Nairobi 00600, Kenya
Region: Kenya > Nairobi > Nairobi Central Business District
Price Range: $61 - $77 (Based on Average Rates for a Standard Room)
Number of rooms: 36
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Questions & Answers

Here's what travellers have asked, with answers from Jupiter Guest Resort Langata staff and other travellers.
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Questions? Get answers from Jupiter Guest Resort Langata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth paying the little bit extra for their best rooms.”
 of 5 bubbles PeterS419, 31 Mar 2015 | Read review
“Some rooms have a better Wi-fi connection than others. Simply ask at the reception.”
 of 5 bubbles Deb665, 7 Sep 2014 | Read review
“Pick a room in the newer block - where the standard room is bigger, but you may have to pay 500 Ksh more for it.”
 of 5 bubbles e2ccguru, 31 Aug 2014 | Read review
“We stayed in the Executive Double - worth the extra over the standard.”
  • Sunrise from our window
 of 5 bubbles Mikecc46, 6 Nov 2013 | Read review
“Probably the side of the building away from Downtown Nairobi would be quieter”
 of 5 bubbles Wiz419, 13 Aug 2013 | Read review
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