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Southern Sun Mayfair Nairobi

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Traveller (282)
Room & Suite (43)
Pool & Beach (26)
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Overview
  • Excellent43%
  • Very good41%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“the holiday inn”(19 reviews)
“golden spur”(10 reviews)
“spur restaurant”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (987)
There are newer reviews for Southern Sun Mayfair Nairobi
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Traveller rating
386
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386
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88
39
7
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All reviewsthe holiday inngolden spurspur restaurantpoolside restaurantcolonial style hotelan oasisbreakfast and dinnerexcellent breakfastpool sidebusiness tripwi fimasai maraenjoyed my stayhome away from homesafarifrogsgym
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221 - 225 of 859 reviews
Reviewed 7 September 2016

The room was very clean at times, and hotel staff were very helpful and friendly. The WIFI connectivity needs a bit of upgrading and also more International channels would be appreciated in future especially news and documentaries.More

Review collected in partnership with Tsogo Sun Hotels
Thank 562hendricks
Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 13 September 2016

Dear 562hendricks Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our IT...More

Reviewed 7 September 2016

I loved this hotel. The only reason I didn't give it an 'excellent' rating is because the rooms are quite outdated. But it's a very lovely facility with incredible grounds, a fantastic staff, and incredible food.More

Thank AdinaLav
Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 13 September 2016

Dear AdinaLav Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our Development...More

Reviewed 5 September 2016

I had difficulties with delayed luggage arrival, and the Southern Sun Mayfair staff did all they could to help me follow up with the airline to retrieve my luggage. The team also surprised me with a birth card and treat, making my birthday special, particularly...More

Review collected in partnership with Tsogo Sun Hotels
Thank patriciasZ5628VW
Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 13 September 2016

Dear patriciasZ5628VW Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed our hospitality and that we had the opportunity to surprise you by...More

Reviewed 5 September 2016

Since the security officer to the Director, you get the attention of a family member, an old friend.I highly recommend this hotel even for one night; just for fun to have fun and meet people formidales.More

Review collected in partnership with Tsogo Sun Hotels
Thank ermelj2016
Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 13 September 2016

Dear ermelj2016 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. Thank you for your very kind comments regarding our Team - much appreciated. We are delighted that you...More

Reviewed 5 September 2016

I appreciate the professional way all your staff handle guests. I would also like to commend the staff on their readiness to offer assistance to guests, the clean environment of the hotel, tasty meals and clean rooms (especially the fruit basket!) and all other facilities.More

Review collected in partnership with Tsogo Sun Hotels
Thank kennethirankhundan
Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 13 September 2016

Dear kennethirankhundan Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed our hospitality and the contact you had with our Team members. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$210 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Nairobi
#2 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#14 Romantic Hotel in Nairobi
#17 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$210 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Nairobi
#2 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#14 Romantic Hotel in Nairobi
#17 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (282)
Room & Suite (43)
Pool & Beach (26)
Dining (25)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
Questions & Answers
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صدام ب
29 November 2016|
AnswerShow all 4 answers
Response from Stephen T | Reviewed this property |
If you are a guest nothing, but I am not sure what you would pay if you are not a guest or whether they even let non-guest into the hotel to swim. They have a gym for non-guests so I imagine access to the pool is somehow... More
1
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صدام ب
29 November 2016|
AnswerShow all 5 answers
Response from Enemalm | Reviewed this property |
It is free.
0
Votes
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Jill L
4 August 2016|
AnswerShow all 6 answers
Response from Michael P | Property representative |
Dear Jill L Thank you for your interest in Southern Sun Mayfair Nairobi. Travel time from the airport depends on the arrival time of your flight. Kindly advise on what time your flight arrives in order for us to answer... More
0
Votes
Room Tips
"Stay on ground facing rooms especially the ground floor ones."
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"have two pools so you could ask for a room near the pool at the back towards the car park."
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"always book through the internet, it is much cheaper"
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"Get a room at floor level, away from the water features as the frogs may keep you awake🤣"
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