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25/12/2017 26/12/2017
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    InterContinental Nairobi

    City Hall Way | PO Box 30353, Nairobi 00200, Kenya
    011 65 800 852 6027
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    25/12/2017 26/12/2017
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    US$170
    US$131
    SAVE US$39
    US$133
    US$133
    Traveller (339)
    Room & Suite (143)
    Dining (31)
    Overview
    • Excellent27%
    • Very good43%
    • Average20%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “club level” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,074)
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    11 - 15 of 976 reviews

    Reviewed 2 weeks ago

    Amazing hospitality - nothing was too much trouble, well looked after. Good food. Great staff. Upgraded room. Stable internet. I really felt at home with them this week. it was absolutely great and im going backMore

    1  Thank Richard S
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 2 weeks ago

    Dear Richard S, Thank you for taking the time to write your wonderful review. Hosting you was our great joy! I am so delighted to receive fantastic remarks about our colleagues’ welcoming and supportive culture, comfort of your room and efficient internet service. It is...More

    Reviewed 2 weeks ago

    Have stayed in this hotel several times but services have been consistently very good. Rooms are very spacious, clean and very neat. Staff doing the rooms are very friendly and offer great service. Food is yummy and very presentable. You have great and excellent staff....More

    2  Thank paul wambugu w
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 2 weeks ago

    Dear paul wambugu w, Thank you for taking time to give us your comprehensive review about your recent stay with us. It was a great joy hosting you. While it is a daily determination to make it unforgettable for you, I am proud that Grace...More

    Reviewed 3 weeks ago

    Executive Club service is indeed more than horrible. I a not sure why they call it executive club when there is nothing to offer and such a poor service by the unprofessional staff there. I would not recommend that place in any way.More

    1  Thank 758ferab
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 2 weeks ago

    Dear Abdi J, Thank you for making time to share your stay experience with us. Your feedback is treasured as this enables us to focus on problem areas to relentlessly enhance our service delivery to our guests. I regret to note that this stay was...More

    Reviewed 3 weeks ago

    Stayed there for two nights recently, hotel is very secure and in a decent location. Whilst the hotel was busy not all the facilities were open, not that this was much of an issue, pool bar area is nice but it could do with a...More

    1  Thank CNML-DXB
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 2 weeks ago

    Dear CNML-DXB, Thank you for taking the time to write your exceptional review. It was a great pleasure hosting you. I am so pleased to read great comments our the ideal location of the hotel, delightful F&B offerings and enjoyed the secure hotel environment. Thank...More

    Reviewed 3 weeks ago via mobile

    The hotel is located centrally and presents an image of lost grandeur. It must have been something impressive but now is quite in need of a facelift . The exterior needs a paint refresh and the public areas are barely above average .More

    1  Thank Marium S
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 2 weeks ago

    Dear Marium S, Thank you for choosing InterContinental and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations due to the condition of hotel facilities. I make a sincere apology...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$141 - US$217 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Casino Hotel in Nairobi
    • #12 Romantic Hotel in Nairobi
    • #16 Luxury Hotel in Nairobi
    • #21 Business Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 371
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com, Priceline, Expedia, Agoda, Travelocity, Hotwire, Orbitz, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your InterContinental Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Intercontinental Nairobi Hotel Nairobi ,
    • Nairobi Intercontinental
    Add Photo Photos
    Traveller (339)
    Room & Suite (143)
    Dining (31)
    Pool & Beach (15)
    Hotel & Grounds (168)
    Business Centre & Event Rooms (24)
    Bathroom (22)
    Nearby
    Nearby HotelsSee all 169 hotels in Nairobi
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    Ask a question
    Questions & Answers
    Megan J
    11 October 2017|
    Answer
    Response from Dieter_Franke | Property representative |
    Dear Megan J, Warm greetings from InterContinental Nairobi! Thank you for taking the time to write to us. Wilson Airport is approximately 5 kilometers from our hotel via Uhuru Highway. Depending on the time of the day... More
    0
    Votes
    Megan J
    11 October 2017|
    AnswerShow all 4 answers
    Response from Dieter_Franke | Property representative |
    Dear Megan J, Thank you for your inquiry. We have a Sauna and Steam room. Our Fitness Centre is located at the basement level of the hotel. I do hope that you will enjoy our services at the facility. Kind... More
    0
    Votes
    mygutierrez7
    5 October 2017|
    AnswerShow all 4 answers
    Response from Steve R | Reviewed this property |
    Hi, Not 100% sure. We arrived lunchtime and mid afternoon. Best bet is to contact them direct. Regards Steve
    0
    Votes
    Room Tips
    "club room s are excellent with a lot of extras more than I have seen anywhere else could not recommend any..."
    Read review
    "Rooms are generally quieter."
    Read review
    "Room faced the Church. 6:00 am bells for Mass. I’m a #Morning Person Sleepyhead? Trade Vespers for Vespas as..."
    Read review
    "All rooms are superb"
    Read review
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