We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

InterContinental Nairobi

TripAdvisorUS$115*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$294*
US$115*
Great Deal
US$140*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
InterContinental Nairobi
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

961 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for InterContinental Nairobi
See the most recent reviews
Showing 870: English reviews
Cape Coral, Florida
Reviewed 16 December 2014

My wife and I stayed in the InterContinental Nairobi as part of a safari vacation package. As others have commented, this is an older hotel that could use some overall updating. However, the room was very comfortable; and the service provided by the staff was excellent. Food in the various hotel restaurants was good overall as well. WiFi is free...

 Report
Helpful?
Thank Charlie_From_Ohio
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Charlie_From_Ohio Thank you for sharing your wonderful comments on Trip Advisor. I am thrilled to learn that you appreciate our rooms, our food and the excellent service by our staff. I am also glad that you recognize our emphasis on safety and security. Once again, thank you for your feedback and we truly look forward to welcoming you back....

Reviewed 15 December 2014 via mobile

I stayed in Intercontinental Nairobi for 4 weeks. I'd agree with most of the reviews here that the hotel is a little bit old and needs to be renovated. However, what is more important to me is the staff and the service. I had one of the best stays in terms of service. The staff were very helpful, decent and...

 Report
Helpful?
Thank Mahmoud B
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Mahmoud B Thank you for your taking the time to share your experience on Tripadvisor. I am truly delighted to hear that you enjoyed your stay, highlighting that our staff were helpful, decent and professional. We pride ourselves in the dedication of our team who always aim to exceed the expectations of our guests. I have shared your comments...

Gaziantep, Turkey
Reviewed 6 December 2014

It was my first time at Nairobi but you don't go out at night thats what I heard. So the hotel is important for your needs. You can find everything in the hotel. Nice restaurant, good food, fast room service and wifi and the stuff were very nice and willing to help. My only complaint is the hotel is quite...

 Report
Helpful?
Thank Serkan A
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Serkan A Thank you for taking the time to write your review on Tripadvisor. I am so pleased to hear that you had a good stay and I thank you for highlighting our nice restaurants, good food and our staff. Thank you for your feedback about the rooms. This will be useful as we work on a plan to...

Reviewed 4 December 2014

business trip, secure hotel, but with good facilities, get a room that doesn't face the church as bells are loud, but the taxi rank for casino is very noisy. Staff are friendly and attentive, sometimes a bit slow with drinks at breakfast, but when prompted will do as much as they can to help

 Report
Helpful?
Thank Phil J
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Phil J Thank you for taking the time to write your review and sharing your experience on TripAdvisor. I am delighted that you enjoyed your stay with us and found our hotel safe, clean and pleasant. It is our pleasure to provide our guests with a comfortable and memorable experience during their stay. I thank you once again and...

Antananarivo, Madagascar
Reviewed 28 November 2014

One night stay for flight connection. First class room with all commodities despite somewhat oldish furnitures. Room service is OK. Front desk staff was very helpful. Impressive security setup giving a great sense of safety.

 Report
Helpful?
Thank Solofo
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Solofo, Thank you for taking time to share with us feedback on your recent stay. I am pleased to learn that you found our colleagues supportive and efficient. Thank you for your compliments on our security. It gives us joy to know that you were able to relax in a secure environment while in the hotel. I am also...

Nairobi Region, Kenya
Reviewed 26 November 2014

I have had many memorable stays at Intercon Nairobi before and the most recent one was just as memorable. They even threw in a bottle of wine because it was our wedding anniversary! The rooms are quiet , spacious and luxuriously furnished. The beds are extremely comfortable and breakfast is sumptuous.

 Report
Helpful?
Thank Christine M
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Christine M, I am pleased to receive wonderful comments on your recent stay. I am very happy to know that your stay was superb. I appreciate your compliments on our facilities. At intercontinental Nairobi, we strive to meet and exceed guest’s expectations – it is great to know that we seem to be heading in the right direction. Thank...

Newbridge, Ireland
Reviewed 24 November 2014

In many respects this is a typical Intercontinental hotel - excellent staff, great restaurants, swimming pool and other facilities, and a secure central location which puts you right in the middle of the city. It has been our choice for the past couple of years for business meetings and events in Nairobi. However it is starting to show its age...

 Report
Helpful?
1Thank voehn
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear veohn, I am delighted to receive your fantastic review. I am pleased with your compliments on our hotel facilities. It is great to know that our colleagues’ exceptional service made your stay memorable. I have also taken note of your comments on the era of our facilities. We are working on a phased upgrade in order to give you...

Nairobi, Nairobi, Kenya
Reviewed 22 November 2014

My family and I love this hotel. It is our best choice for special occasions and sumptuous Sunday brunches. The kids love the heated swimming pool. It is also great for business meetings. Service is great but some of the facilities would need a face lift. It still remains our best choice in Nairobi.

 Report
Helpful?
Thank Alexious M
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Alexious M, I am delighted to receive your review. Thank you for your wonderful comments on our services. I am particularly happy to know that our delightful Sunday Brunches makes it memorable for you and your family. I appreciate your compliments on our hotel for being a perfect venue for your meetings. I am aware of your concerns about...

Reviewed 21 November 2014 via mobile

I have stayed more than 9 times in this hotel. The good asset of it is the friendly and helpful staff. According to the city hotels that I have visited in Nairobi it is one of the good ones. You should lower your expectation while hearing this since all the hotels in Nairobi are average in comparison with the international...

 Report
Helpful?
5Thank Badreddine M
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Badreddine M, Thank you for your most comprehensive review. I am happy to learn that our services met your expectations this stay. I appreciate your compliments that you found our colleagues welcoming and supportive. I am pleased to know that you were able to relax in our secure hotel environment. It is our aspiration that we consistently meet and...

New York, NY
Reviewed 18 November 2014

I stayed at this hotel before and after a safari trip in the Mara. I found it to do the trick. We were able to relax, have a hot shower and access the internet in our room. The food in the main restaurant has room for improvement and the overall security. We had an odd experience where our room was...

 Report
Helpful?
Thank adougla2
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear adougla2, Thank you for taking time to review our hotel. I am happy to know that you loved our services this stay. I make an apology following an incident where your privacy was infringed, when colleagues erroneously accessed your room. Guest privacy Standard Operating Procedure has been enforced to avert a similar occurrence in the future. Thank you for...

422 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (318)
Viewed
Room/Suite (83)
Viewed
Pool/Beach Area (13)
Viewed
Hotel & Grounds (39)
Viewed
Bathroom (21)
Viewed
Dining (24)
Viewed
View from Room (12)
Viewed
Business Centre/Function Rooms (23)
Viewed
Other (103)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (104)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (42)
Viewed
Bathroom (4)
Viewed
Dining (6)
Viewed
Hotel & Grounds (12)
Viewed
Business Centre/Function Rooms (10)
Viewed
Other (27)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Nairobi hotels
Hilton Nairobi
#28 of 164 in Nairobi
1,194 reviews
Sarova Stanley
#8 of 164 in Nairobi
1,106 reviews
Fairmont The Norfolk
#6 of 164 in Nairobi
951 reviews
Show Prices
Show Prices
Show Prices
Upper Hill Estate
Crowne Plaza Hotel Nairobi
Crowne Plaza Hotel Nairobi
#23 of 164 in Nairobi
553 reviews
Nairobi Serena Hotel
#4 of 164 in Nairobi
861 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travelers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park. ... more   less 

Additional Information about InterContinental Nairobi

Address: City Hall Way | PO Box 30353, Nairobi 00200, Kenya
Region: Kenya > Nairobi
Price Range: $174 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Nairobi 5*
Number of rooms: 371
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Agoda, Priceline, Hotwire, Expedia, Travelocity, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your InterContinental Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Nairobi Hotel Nairobi
Nairobi Intercontinental
Hotel Style:
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#20 Luxury Hotel in Nairobi
#21 Business Hotel in Nairobi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from InterContinental Nairobi staff and other travellers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from InterContinental Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of street was fascinating, especially watching all the rush hour walking commuters”
slevine52, 23 May 2017 | Read review
“Higher is better, less noise from the very busy street and huge parking lot at the front”
Danddana, 11 Apr 2017 | Read review
“I am not sure may be top floor (7th) with a city view”
  • View through the window
  • Bed all perfect
  • City view from the room
  • The room
  • Trees full of birds
sojanipe, 5 Apr 2017 | Read review
“choose the rooms facing the poolside for pleasant views”
ganeshbhandari2011, 24 Mar 2017 | Read review
“Ask for a room away from the lift shafts”
BRYANP541, 29 Jan 2017 | Read review
5 of 5
TripAdvisor
US$115* /night
View Deal
InterContinentalUS$140
Agoda.com
AMOMAUS$294
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates