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Hilton Nairobi

1,298 reviews
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Traveller (357)
Room & Suite (130)
Dining (55)
Overview
  • Excellent21%
  • Very good36%
  • Average25%
  • Poor12%
  • Terrible6%
Travellers talk about
“central location”(25 reviews)
“bit dated”(14 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Offers from Hilton Nairobi
Special Offer: SAVE UP TO 25%
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,298)Write a Review
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Traveller rating
257
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278
151
80
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257
376
278
151
80
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1 - 5 of 1,142 reviews
Reviewed 1 week ago

The location in very busy with busstops aroudn and a convergence of public transport services.convenient if you need to walk around the cbd but can also be disgusting in the evening with hordes of people getting transport back to the residential areas.in general the hotel...More

Thank george o
Response from martin v, Front Office Manager at Hilton NairobiResponded 4 days ago

Dear Guest, We appreciate you, taking the time to provide us with such candid feedback of your recent stay with us at Hilton Nairobi. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Based on your...More

Hotel's Favourite
Reviewed 3 weeks ago

This hotel badly needs an update decor wise but any downside is offset by the staff. They are totally dedicated to their guests and provide top class service. They are polite, helpful, kind, care my and fun. The food here is great too.More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Southwoldsummer
Response from martin v, General Manager at Hilton NairobiResponded 3 weeks ago

Dear Guest, Thank you for sharing your experience about your stay at the Hilton Nairobi. We are glad that you were satisfied with your overall experience and we appreciate your compliments about the our team members dedication and hospitality. We are also happy to see...More

Reviewed 1 week ago

Location of the hotel is convenient, and i enjoyed the friendliness and helpfulness of the staff. Mistakenly one extra night was charged to my credit card, one week after my checkout, but this was corrected after my complaint.More

Thank Karl V
Response from martin v, General Manager at Hilton NairobiResponded 1 week ago

Dear Guest, Greetings from Hilton Nairobi and thank you for taking time to give us your feedback We do appreciate your positive feedback and we are glad to note you enjoyed the warm hospitality of our Team Members. We are also sorry to note about...More

Reviewed 1 week ago

The bathroom of our pool facing room was dated and the dinner and breakfast experience were at best average. It is an overpriced establishment. Staff are friendly and efficient. Too bad this overshadowed by the rest of the experience.More

Review collected in partnership with Hilton Hotels & Resorts
Thank 685alvind
Response from martin v, General Manager at Hilton NairobiResponded 1 week ago

Dear Guest, Greetings from Hilton Nairobi and for taking time to give us your feedback. We thank you for applauding our team members for their great hospitality. We also note your observations about the physical condition of the facilities and especially the bathroom. One cannot...More

Reviewed 1 week ago

Hilton Hotel is a very nice and comfortable hotel to stay. The rooms are quite comfortable, clean, spacious and fitted with good amenities such as mini bar, big screen television with various channels to choose from, tea/coffee facilities etc. Clean bath room and very comfortable...More

Thank jukpong
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Traveller (357)
Room & Suite (130)
Dining (55)
Pool & Beach (26)
Hotel & Grounds (168)
Bathroom (37)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$109 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in Nairobi
#28 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in Nairobi
#28 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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