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Hilton Nairobi

PricelineUS$84*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$130*
US$84*
Great Deal
US$87*
US$87*
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Hilton Nairobi
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1,193 Reviews from our TripAdvisor Community

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Showing 1,048: English reviews
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Dubai, United Arab Emirates
Reviewed 2 days ago NEW

Great hotel with very friendly staff and very good location. Jackie in the spa was amazing she gave an Excellent massage. I liked the dinner buffer with different theme every evening. Nice and clean rooms.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Szilvia B
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 21 April 2017

I've stayed in many hiltons but this was first in Africa. The staff, all, are committed to service excellence across the globe. And they are the people that make these palaces come alive. It's a slightly different environment to Switzerland, yes, where Swiss fastidiousness makes the hotel environment sharp and Swiss. This one....it's on a different continent and the culture...

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Helpful?
Thank mrsP7741
About Hotel's Favourite Review
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for choosing to stay at the Hilton Nairobi. We are glad to note that you were satisfied with your overall experience and appreciate the fine compliments you make about our team members great hospitality and service. Believe me, comments such as yours make all efforts, at Hilton Nairobi, truly worthwhile. We truly appreciate your feedback and...

Lincolnshire
Reviewed 2 days ago NEW

This is one of the worst hotels I've stayed in, and I'm a frequent traveller. Upon check in I was asked if I wanted an upgrade, to which I said yes, however the amount wasn't explained to me in detail and I was billed in Ksh not dollars, even though my room rate was in $. So when I got...

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Helpful?
Thank bumbleweed_9
Reviewed 3 days ago NEW

The staff in the place are excellent. It has become my home away from home when in Nairobi. While some areas of the hotel could do with an update, the professional, care and flexibility of the staff make this place.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kojo B
Mumbai (Bombay), India
Reviewed 1 week ago

The hotel is located in the city centre. If you are on a visit to meet the government officials in Kenya, this is absolutely the perfect choice. The building of the hotel is in round chimney shape which gives it a very good attractive looks. The reception staff was very good and friendly. Room service was fast and cleanliness was...

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Helpful?
Thank ayushs151
martin v, General Manager at Hilton Nairobi, responded to this review

Dear guest, Thank you for choosing to stay with us at the Hilton Nairobi. I am very glad that you enjoyed our great hospitality, customer service and room cleanliness. We take great pride in offering our guests inspiring stays and a home away from home. I am pleased to read your comment that the cylindrical shape of our hotel makes...

Las Vegas, Nevada
Reviewed 1 week ago

We stayed here for a one night stop between flights, using 2 rooms and arrived early in the morning, staff were very helpful, and check-in easy after an overnight flight. The pool is excellent. Food was of good quality and service good and friendly.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Colin G
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Greetings and thank you for your response. We are glad to note that you were satisfied with your overall experience. Thank you for applauding our team members for their great hospitality and ensuring that you had a very easy check-in process upon arriving very early. We are also happy to see that you found our food quality and...

madrid, Spain
Reviewed 1 week ago

The price is too high for such hotel standard. The hotel bathroom needs to be renewed it looks old. The Location is good for KICC conference center. It would be best if they have a restaurant on the top floor instead of the ground floor.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank hasanaA245MH
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Hilton Nairobi and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Based on your comment, it seems we have not been able to fully meet your expectation. We sincerely regret...

Concepcion, Chile
Reviewed 1 week ago

If you are thinkin stay in the downtown, Hilton is the best option.. A very elegant reception, people very friendly, clean bedrooms, spectacular breakfast with piano solo classic music sounding. The best place

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Helpful?
Thank zunigamiguel
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, It was a pleasure for us having you as our guest, and thank you for choosing to stay at the Hilton Nairobi. We are glad that you were very satisfied with your overall experience. Thank you for the nice comment you make about friendliness of our team members, cleanliness of the rooms, food offerings for breakfast and classic...

WV
Reviewed 1 week ago

As a Diamond Member of Hilton Honors I always appreciate the complimentary upgrade to the Junior Suite and free access to the Executive Lounge. I travel to Kenya 4-5 times a year and always stay at the downtown Nairobi Hilton. I appreciate their great food, flower arrangement, and fruit basket in my room on arrival. Their proximity to the weekend...

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Helpful?
Thank edcarol
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to extend to you a warm greetings from Nairobi. We thank you for choosing our hotel as accommodation of choice while in Nairobi and for taking the time to share your value feedback with us. It is truly a pleasure to serve you. We are glad to...

Reviewed 2 weeks ago

We had an excellent stay at the Hilton Nairobi. Top marks for our room and other amenities including Pool, Executive Lounge, Restaurant, Bar and Business Centre. The staff were very professional and friendly.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jay M
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for sharing your experience about your stay with us at the Hilton Nairobi. We appreciate your applauding of our team members great hospitality and professionalism, comfort of the room and service facilites. We are glad to note that you were very satisfied with your overall experience and sincerely appreciate your good feedback. Our esteemed guests, I...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Experience Kenya from the Hilton Nairobi hotel, situated in the city's central business district, one block away from the Kenyatta International Convention Centre and only 25 minutes from Jomo Kenyatta International Airport. The hotel enjoys proximity to several major banking institutions, universities and government offices, including the Parliament and the High Court of Kenya ... more   less 

Additional Information about Hilton Nairobi

Address: Mama Ngina St, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $130 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Nairobi 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Travelocity, Hotels.com, Hotwire, Agoda, Priceline, Booking.com, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Hilton Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Nairobi Hotel Nairobi
Hilton International Nairobi
Nairobi Hilton International
Hotel Style:
#16 Spa Hotel in Nairobi
#26 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Nairobi staff and other travellers.
9 questions
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See all questions (9)

Questions? Get answers from Hilton Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher view”
zunigamiguel, 17 May 2017 | Read review
“The views of Nairobi from the upper floors are spectacular.”
edcarol, 16 May 2017 | Read review
“Any floor is good, and the elevators are quick so you don't have to wait long to get to where you are going.”
444ruthy, 1 May 2017 | Read review
“The top most room have the best view of Nairobi”
victork2542016, 20 Apr 2017 | Read review
“Rooms are quite well furnished and comfortable.”
Nyiel, 12 Apr 2017 | Read review
5 of 5
Priceline
US$84* /night
View Deal
HiltonUS$87
TravelocityUS$87
CancelonUS$130
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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