We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hilton Nairobi

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Nairobi
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,135 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Nairobi
See the most recent reviews
Showing 995: English reviews
Zanzibar Island, Tanzania
Reviewed 1 July 2015

I stayed at The Hilton Nairobi for 3 nights. Because of its location traffic is bad and getting in and out of the city adds at least another 20 minutes to your journey. Naturally noise levels are high. The rooms are old and the carpets can do with a wash. I reported a torn shower curtain at reception on my...

 Report
Helpful?
1Thank Francois L
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guests, Thank you for taking a moment to share your experience. We regret to see that the outlook and housekeeping of our facility did not meet your expectation and I am indeed very sorry that we did not meet your expectation. Our Executive team is currently reviewing your comments to put corrective measures in place. I regret to read...

Nairobi, Kenya
Reviewed 30 June 2015

Located at the heart of Nairobi city and roughly 5km from JKIA Airport,Hilton hotel is a centerpiece gem.spectacular view at night of the whole city towering other buildings.from the reception to conference rooms and beds the hotel upholds the same Hilton standards.good customer service,no free Wi-Fi ,spotless clean great location and easy access around town.however being at the city center...

 Report
Helpful?
1Thank MercieMyra1
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you very much for coming back to us with your review about your stay at the Hilton Nairobi. We are glad that you were satisfied with our teams hospitality, housekeeping and great customer service. I am delighted to see that you enjoyed the spectacular view of the city during the night. Believe me, it is comments such...

Reviewed 29 June 2015

i was in nairobi for a week for an annual alumni meeting hosted at the Hilton, this hotel is amazing, the floor sparkle literally with cleanness, the conference rooms are very spacious for any event, and there is a restaurant called travellers inn with incredible food and a wide variety on the menu for anybody regardless of where you come...

 Report
Helpful?
Thank Hannah H
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Your continued patronage and comments are a vital part of our growth, for which we are most grateful. With pleasure we read your compliments and truly appreciate the good comments you make about our housekeeping and the facilities. We are glad to note that you were satisfied with your overall experience. Thank you very much for choosing to...

Accra, Ghana
Reviewed 27 June 2015

A very good experience. Had a very satisfying experience based on the cost of the room i was made to pay for. Hope to return and recommend to other friends and colleagues. The idea that Hilton could provide top quality service for a reasonable cost was more than appealing to me.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Isaac K
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you very much for your excellent review. It was a pleasure for us having you as our guest and we are happy that you enjoyed your recent stay with us. We are delighted about the nice compliments appreciating the quality of service provided by our Team. We also thank you for your compliments regarding Hilton Nairobi being...

Frankfurt, Germany
Reviewed 25 June 2015

Review collected in partnership with Amoma.com
 Report
Helpful?
Thank frankmG7033EB
martin v, General Manager at Hilton Nairobi, responded to this review

Arizona
Reviewed 19 June 2015

The quality of service is really what makes this hotel stand out. All the staff were extremely friendly and helpful and clearly took a lot of pride in doing their jobs well and in contributing to a very well run hotel. We upgraded from a standard room to a larger, more recently renovated room, and the improvement was marked. Security...

 Report
Helpful?
Thank M N
Hyeres, France
Reviewed 12 June 2015

The Hilton is well situated in the City centre and an excellent HQ to support your business day. The staff is really helpful. The hotel cannot solve the problem of traffic in the city but should propose internet for free. The shuttle from the airport should be proposed in the reservation process.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Hub22
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, It was a pleasure for us having you as our guest at the Hilton Nairobi, and thank you very much for your positive feedback. We are happy to note that you enjoyed great customer service offered by our team members. Your comment in regards to the airport transfer options is a valid one and we are currently reviewing...

Pretoria, South Africa
Reviewed 11 June 2015

Far below my expectation from a Hilton brand. Cannot believe that this hotel chain still sell internet in 2015. Hotels sell bed hours not broadband. I had a similar experience in Ethiopia and I bought a room upgrade bundle including access to teh exec lounge, wifi and superior room. The wifi was limited to tw devices, I have 3. The...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
1Thank Sikhumbuzo M
London, United Kingdom
Reviewed 9 June 2015

The warmth of the staff upon arrival & throughout my stay was world class. Security was on point, location's perfect. The staff were sensitive & responded speedily to my demands. I am going back there again next month, that is now my home away from home.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Israel U
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for choosing to stay at the Hilton Nairobi. We are happy that you were very satisfied with your experience and enjoyed your stay with us, especially for mentioning our team members excellent customer service and feel of security. We take great pride in offering our guests inspiring stays, and I look forward to welcoming you back...

Reviewed 8 June 2015

Great service by a team of friendly staff. The food was also outstanding. The rooms and facilities were a little outdated however the hotel served its purpose well as it is conveniently located close to the Kenyatta International Conference Centre.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank 726yanaz
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for taking your time to review your recent stay with us. We are delighted to hear that you enjoyed our team members great customer service and friendliness and it is our pleasure to note that you were satisfied with your overall experience. Looking forward to welcome you back again in the not too distant future. At...

407 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (341)
Viewed
Hotel & Grounds (48)
Viewed
Room/Suite (64)
Viewed
Bathroom (35)
Viewed
View from Room (32)
Viewed
Pool/Beach Area (20)
Viewed
Dining (48)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (3)
Viewed
Other (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (32)
Viewed
Bathroom (2)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (3)
Viewed
Pool/Beach Area (4)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nairobi hotels
Sarova Stanley
#8 of 163 in Nairobi
1,053 reviews
InterContinental Nairobi
#22 of 163 in Nairobi
929 reviews
Upper Hill Estate
Sarova Panafric
Sarova Panafric
#18 of 163 in Nairobi
725 reviews
Show Prices
Show Prices
Show Prices
Nairobi Central Business District
Nairobi Safari Club
Nairobi Safari Club
#38 of 163 in Nairobi
257 reviews
Fairmont The Norfolk
#6 of 163 in Nairobi
907 reviews
Nairobi Central Business District
Best Western Plus Meridian Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Experience Kenya from the Hilton Nairobi hotel, situated in the city's central business district, one block away from the Kenyatta International Convention Centre and only 25 minutes from Jomo Kenyatta International Airport. The hotel enjoys proximity to several major banking institutions, universities and government offices, including the Parliament and the High Court of Kenya ... more   less 

Additional Information about Hilton Nairobi

Address: Mama Ngina St, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $185 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Nairobi 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Agoda and Travelocity so you can book your Hilton Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Nairobi Hotel Nairobi
Hilton International Nairobi
Nairobi Hilton International
Hotel Style:
#15 Spa Hotel in Nairobi
#26 Luxury Hotel in Nairobi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Nairobi staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Hilton Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the hotel...”
 of 5 bubbles Pankaj50, 21 Nov 2016 | Read review
“Higher floors have a better city view.”
 of 5 bubbles valdisa2015, 19 Oct 2016 | Read review
“Quiet rooms are to be found on higher floors”
 of 5 bubbles Disco_Submarine, 10 Oct 2016 | Read review
“Ask for top floor or the rooms by the poolside.”
 of 5 bubbles kofis262, 4 Oct 2016 | Read review
“Rooms on the far left and far right sides offer good view of the city center activities”
 of 5 bubbles ChristianMedupin, 29 Sep 2016 | Read review
5 of 5