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Hilton Nairobi

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Traveller (372)
Room & Suite (179)
Dining (58)
Overview
  • Excellent22%
  • Very good35%
  • Average25%
  • Poor12%
  • Terrible6%
Travellers talk about
“pool level”(12 reviews)
“central location”(28 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Offers from Hilton Nairobi
Special Offer: Advance Purchase
Offers from Hilton Nairobi
Special Offer: Advance Purchase
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,345)
There are newer reviews for Hilton Nairobi
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Traveller rating
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341 - 345 of 1,184 reviews
Reviewed 27 April 2016

I was in Nairobi for 4 nights on business with two colleagues. We stayed at the Hilton during our time there. It was quite a lovely experience. We arrived on an evening flight and so did not get to the hotel till after midnight. It...More

1  Thank aayamgha
Response from martin v, General Manager at Hilton NairobiResponded 5 May 2016

Dear Guest, Thank you very much for your excellent review. We are indeed very happy that you enjoyed your recent stay with us here at Hilton Nairobi. Thank you again, the compliments you make appreciating great hospitality and professional service provided by our team members...More

Reviewed 26 April 2016

efficient, friendly and helpful staff, comfortable cozy accomodation, great breakfast and dinner, clean hotel was excellent top value for money experience at the Nairobi Hilton. Keep it up, you can never go wrong choosing the Hilton brand. It delivers on its promise carefully and consistently.More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Andrew M
Response from martin v, General Manager at Hilton NairobiResponded 5 May 2016

Dear Guest, Greetings from Hilton Nairobi, and thank you for choosing to stay with us. It was a pleasure for us having you as our guest. We are glad to note that you were satisfied with your overall experience. Thank you for appreciating the personalised...More

Reviewed 25 April 2016

This place doesn't look like it has been renovated since the 80's. Must room smell, old best up furniture, tiles and fixtures. I can't believe that Hilton let's it tarnish their good name. Needs a total to to bottom renovation. Stay elsewhere until then.More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank travellingking777
Response from martin v, General Manager at Hilton NairobiResponded 27 April 2016

Dear Guest, We thank you for taking the time to share your valuable feedback with us and greatly appreciate any comments made by our guests as we constantly strive to achieve the highest quality standards. It was truly a pleasure to serve you. We have...More

Reviewed 25 April 2016

An excellent clean hotel with high standards and centrally positioned right in the heart of Nairobi city. The hotel has an excellent view of Nairobi city. The hotel well position in the city and you can easily walk out and do some shopping. It is...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Brian N
Response from martin v, General Manager at Hilton NairobiResponded 27 April 2016

Dear Guest, Thank you for sharing your experience about your stay with us at the Hilton Nairobi. We sincerely appreciate your feedback about our team members great hospitality, outstanding customer care and good security in place. We are glad that the location is to your...More

Reviewed 25 April 2016

The Nairobi Hilton is fairly typical of large business-oriented hotels in Africa. The hotel is showing its age. The decor features a lot of wood paneling, making it feel a bit dark and cramped. The rooms are a good size, but I always returned to...More

1  Thank andrewh216
Response from martin v, General Manager at Hilton NairobiResponded 27 April 2016

Dear Guest, It is a pleasure for us having you as our guest, and thank you for choosing to stay at the Hilton Nairobi. facilities did not meet your expectation. Again, sorry for the inconvenience experience and I am pleased to advise you that currently,...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$106 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Spa Hotel in Nairobi
#32 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Spa Hotel in Nairobi
#32 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (372)
Room & Suite (179)
Dining (58)
Pool & Beach (23)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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Evan K
2 August 2017|
AnswerShow all 7 answers
Response from Mark W | Reviewed this property |
Hi, the hotel is indeed a great base and is in the centre of town. The hotel has it's own travel agency but I would suggest shopping around. I am not sure from your question if you are on a budget or looking for a luxury... More
2
Votes
RachaelMcFar
31 July 2016|
AnswerShow all 4 answers
Response from rotimi o | Reviewed this property |
I must say I'm not sure what the service charge amount is though. I last stayed early this month but can't remember how much was charged
0
Votes
RachaelMcFar
31 July 2016|
AnswerShow all 6 answers
Response from Hatteras H | Reviewed this property |
Absolutely. There are both within five minutes walk or less. There are also restaurants in the hotel.
1
Vote
Room Tips
"Choose another hotel"
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"Good room "Rooms on the south side are quieter" "Corner suites are large and..."
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"The top floors provide an excellent view of downtown Nairobi"
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"Go for the higher floors."
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