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09/07/2017 10/07/2017
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    Nairobi Serena Hotel

    Kenyatta Avenue, Nairobi, Kenya
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$276
          US$281
          US$281
          Traveller (352)
          Room & Suite (79)
          Dining (51)
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          Overview
          • Excellent57%
          • Very good36%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Butler Service
          Shuttle Bus Service
          Babysitting
          5.0 Star Hotel
          All hotel details
          The Heron Portico
          467 reviews
          #4 of 164 hotels in Nairobi
           
          InterContinental Nairobi
          972 reviews
          #22 of 164 hotels in Nairobi
           
          Ole Sereni
          1,256 reviews
          #16 of 164 hotels in Nairobi
           
          Best Western Plus Meridian Hotel
          219 reviews
          #24 of 164 hotels in Nairobi
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (869)
          Traveller rating
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          Time of year
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          1 - 5 of 785 reviews

          Reviewed yesterday

          I was invited by a friend who works at the Hotel whom I met in Mozambique while working at the Serena Polana Hotel. Since the Polana buffet is nothing special I had a low expectation. I was pleasantly surprised. The food was excellent and service...More

          Thank NunoRosario
          Reviewed 2 days ago via mobile

          The Nairobi Serena has everything one needs. Good food and excellent service. Large swimmingpool and a bar with live music. The rooms are nice and big. There is an international atmosphere and a mix of tourists and business guests.

          Thank gormsgundersen
          Reviewed 4 days ago

          Although the Hotel is sunder renovation, from the entrance you are still met with the traditional and predictable Serena hospitality and professionalism . Great accommodation , cuisine and very professional staff at all touch points including the security staff . special mention to Ann at...More

          Thank Kioko M
          Reviewed 1 week ago via mobile

          I stayed here for 4 nights this month. The staff was very friendly. The room was very clean though the bed was extremely uncomfortable. They provide bottled water in the room. Breakfast was not included in my room rate and was very expensive for what...More

          Thank USExpat1nUK
          Reviewed 1 week ago via mobile

          The hotel is currently under massive renovation. Any other ownership would not keep such a building site open as hotel. Stay away until you are sure the works are over. Before it was a great hotel... and will certainly be one again. Just not now.

          Thank Pascal C
          The Heron Portico
          467 reviews
          #4 of 164 hotels in Nairobi
           
          InterContinental Nairobi
          972 reviews
          #22 of 164 hotels in Nairobi
           
          Ole Sereni
          1,256 reviews
          #16 of 164 hotels in Nairobi
           
          Best Western Plus Meridian Hotel
          219 reviews
          #24 of 164 hotels in Nairobi
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Shuttle Bus Service
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          Details
          • Price range
          • US$206 - US$321 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Spa Hotel in Nairobi
          • #4 Romantic Hotel in Nairobi
          • #5 Luxury Hotel in Nairobi
          • #6 Business Hotel in Nairobi
          • #7 Family Hotel in Nairobi
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 183
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Hotwire, Agoda, Orbitz, Cheap Tickets, HotelQuickly, getaroom.com and HRS so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Kenya >
          • Nairobi
          Add Photo Photos
          Traveller (352)
          Room & Suite (79)
          Dining (51)
          Pool & Beach (29)
          Hotel & Grounds (210)
          Bathroom (9)
          Business Centre & Event Rooms (4)
          Nearby
          Ole Sereni
          1,256 reviews
          5.64 km away
           
          InterContinental Nairobi
          972 reviews
          .54 km away
           
          The Heron Portico
          467 reviews
          .91 km away
           
          Best Western Plus Meridian Hotel
          219 reviews
          1.05 km away
           
          Nearby Restaurants
          Flame Tree Restaurant
          92 reviews
          .53 km away
          Pango Brasserie at the Fairview
          91 reviews
          .73 km away
          Mandhari Restaurant
          79 reviews
          .26 km away
          Bhandini Restaurant
          54 reviews
          .51 km away
          Nearby Attractions
          Nairobi Gallery
          65 reviews
          .38 km away
          Central Park
          61 reviews
          .13 km away
          Uhuru Park Nairobi
          6 reviews
          .13 km away
          Natural World Kenya Safaris
          878 reviews
          .47 km away
          Questions & AnswersAsk a question
          joankogo84
          Hi,can I apply for an attachment there pliz.thanks
          15 June 2017|
          Answer Show all 4 answers
          Response from vivian m | Reviewed this property |
          Hi Joan,question concerning job,internship,attachments can only be address by human resource management.visit the hotel website for further information or visit the hotel and talk to human resource department.trip adviser is... More
          0
          Votes
          smcrimi
          What is your email address? I need it for my evisa
          11 April 2017|
          Answer Show all 2 answers
          Response from SerenaHotels | Property representative |
          Hello, The email address is nairobi @ serena . co. ke
          0
          Votes
          Sudon
          Can you at the hotel arrange a pick-up for us (two people) at the international airport? For an arrival at about 10 PM on Christmas day what would the cost be? Are your posted room rates any higher or is there any supplement charged for staying with you at Christmastime?
          29 August 2016|
          Answer
          Response from SerenaHotels | Property representative |
          Hello Sudon, yes we do offer pick up from the airport at USD40 per card load one way. There is no supplement charged during Christmas but the rate is on Room only and subject to 18% taxes.
          0
          Votes
          Room Tips
          "Choose on the opposite side of the construction are rooms are quieter."
          Read review
          "Some rooms have a great view of the adjacent leisure park."
          Read review
          "If you are a smoker book here, great place all rounf"
          Read review
          "With a small garden."
          Read review
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