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03/09/2017 04/09/2017
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    Nairobi Serena Hotel

    Kenyatta Avenue, Nairobi, Kenya
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$284
    US$200
    SAVE US$84
    US$267
    US$284
    Traveller (360)
    Room & Suite (97)
    Dining (72)
    Overview
    • Excellent57%
    • Very good36%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Nairobi Serena Hotel
    Deals (51)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Deluxe King bedded room city viewPanAfrican Decor theme 20 SQM/215SQF,Weekends
      US$284US$200
      View Deal
    • Superior Room (Free WiFi)
      US$267
      View Deal
    • Deluxe Double Room
      US$284
      View Deal
    More deals for this hotel
    • Deluxe King bedded room city viewPanAfrican Decor theme 20 SQM/215SQF,Weekends
      US$200
      View Deal
    • Deluxe Twin Bedded Room city viewPanAfrican decor theme 20 SQM/215SQF,Weekends
      US$200
      View Deal
    • Double Deluxe-standard
      US$236
      View Deal
    • Deluxe King bedded room city viewPanAfrican Decor theme 20 SQM/215SQF,Breakfast inclusive
      US$237
      View Deal
    • Deluxe Twin Bedded Room city viewPanAfrican decor theme 20 SQM/215SQF,Breakfast inclusive
      US$237
      View Deal
    • Deluxe Room
      US$242
      View Deal
    • DOUBLE DELUXE
      US$243
      View Deal
    • Double deluxe-standard room only
      US$244
      View Deal
    • Deluxe Room
      US$246
      View Deal
    • Deluxe King bedded room city viewPanAfrican Decor theme 20 SQM/215SQF,Daily Rate
      US$254
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 51
    Best Western Plus Meridian Hotel
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    #17 of 165 hotels in Nairobi
     
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    Write a Review
    Reviews (880)
    Traveller rating
    Traveller type
    Time of year
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    There are newer reviews for Nairobi Serena Hotel
    See the most recent reviews

    11 - 15 of 796 reviews

    Reviewed 7 July 2017

    Hotel is very cleaned, nice room decor, personnel are very professional and friendly. Slept well. Breakfast buffet had a great variety of food. Enjoyed our staying would return again. Place is secured and the grounds were well maintained.More

    Thank Pellican001
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 4 weeks ago

    Thank you for taking time to share your experience. Kindly note we are delighted to know that you enjoyed your stay and that you found our offer and service delivery to your satisfaction. We look forward to another opportunity to be of service to you,...More

    Reviewed 5 July 2017 via mobile

    My wife and I and another couple greatly enjoyed our two night stay at the Nairobi Serena Hotel prior to safari in Kenya and Tanzania. The hotel is beautifully designed in warm tones and African designs. The staff were all very pleasant, very helpful, and...More

    Thank Nathan7744
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 17 July 2017

    Thank you for taking time to share your experience. Kindly note that every guest is important to us and we are committed to ensure seamless service delivery is accorded to assure a memorable stay. We sincerely thank you for choosing to stay with us and...More

    Reviewed 28 June 2017

    I was invited by a friend who works at the Hotel whom I met in Mozambique while working at the Serena Polana Hotel. Since the Polana buffet is nothing special I had a low expectation. I was pleasantly surprised. The food was excellent and service...More

    Thank NunoRosario
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 3 July 2017

    We appreciate the time taken to share your experience. Kindly note that every guest is important to us and we are delighted to know that you found our offer and service delivery to your satisfaction. We look forward to hosting you once again, hopefully, in...More

    Reviewed 28 June 2017 via mobile

    The Nairobi Serena has everything one needs. Good food and excellent service. Large swimmingpool and a bar with live music. The rooms are nice and big. There is an international atmosphere and a mix of tourists and business guests.More

    Thank gormsgundersen
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 3 July 2017

    Thank you for taking time to share your experience. Kindly note that we are committed to ensure each guest's stay is memorable and your feedback is important as this will inspire us to improve. We thank you for your support and look forward to welcoming...More

    Reviewed 25 June 2017

    Although the Hotel is sunder renovation, from the entrance you are still met with the traditional and predictable Serena hospitality and professionalism . Great accommodation , cuisine and very professional staff at all touch points including the security staff . special mention to Ann at...More

    Thank Kioko M
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 3 July 2017

    Thank you for taking time to share your experience. We were delighted to host you and are glad to know that our staff especially Ann and Janelica were helpful. I will pass on your compliments to them. Thank you once again for choosing to stay...More

    Best Western Plus Meridian Hotel
    242 reviews
    #17 of 165 hotels in Nairobi
     
    InterContinental Nairobi
    995 reviews
    #22 of 165 hotels in Nairobi
     
    Fairview Hotel
    1,278 reviews
    #3 of 165 hotels in Nairobi
     
    Sarova Panafric
    749 reviews
    #21 of 165 hotels in Nairobi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$218 - US$321 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Nairobi
    • #4 Luxury Hotel in Nairobi
    • #4 Romantic Hotel in Nairobi
    • #6 Business Hotel in Nairobi
    • #7 Family Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Orbitz, Travelocity, DerbySoft Ltd Shanghai HQ, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, Agoda, getaroom.com and HotelQuickly so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
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    Traveller (360)
    Room & Suite (97)
    Dining (72)
    Pool & Beach (32)
    Hotel & Grounds (240)
    Bathroom (9)
    Business Centre & Event Rooms (5)
    Nearby
    Sarova Panafric
    749 reviews
    .55 km away
     
    Best Western Plus Meridian Hotel
    242 reviews
    1.05 km away
     
    InterContinental Nairobi
    995 reviews
    .54 km away
     
    Fairview Hotel
    1,278 reviews
    .70 km away
     
    Nearby Restaurants
    Flame Tree Restaurant
    94 reviews
    .53 km away
    Pango Brasserie at the Fairview
    93 reviews
    .73 km away
    Mandhari Restaurant
    79 reviews
    .26 km away
    Mukutan Garden Cafe
    63 reviews
    .68 km away
    Nearby Attractions
    Bencia Africa Adventure & Safaris
    72 reviews
    .80 km away
    Nairobi Gallery
    67 reviews
    .38 km away
    Jamia Mosque
    35 reviews
    .83 km away
    Natural World Kenya Safaris
    938 reviews
    .47 km away
    Ask a question
    Questions & Answers
    joankogo84
    15 June 2017|
    AnswerShow all 4 answers
    Response from vivian m | Reviewed this property |
    Hi Joan,question concerning job,internship,attachments can only be address by human resource management.visit the hotel website for further information or visit the hotel and talk to human resource department.trip adviser is... More
    0
    Votes
    smcrimi
    11 April 2017|
    AnswerShow all 2 answers
    Response from SerenaHotels | Property representative |
    Hello, The email address is nairobi @ serena . co. ke
    0
    Votes
    Sudon
    29 August 2016|
    Answer
    Response from SerenaHotels | Property representative |
    Hello Sudon, yes we do offer pick up from the airport at USD40 per card load one way. There is no supplement charged during Christmas but the rate is on Room only and subject to 18% taxes.
    0
    Votes
    Room Tips
    "stay away is best choice you can make..."
    Read review
    "Choose on the opposite side of the construction are rooms are quieter."
    Read review
    "Some rooms have a great view of the adjacent leisure park."
    Read review
    "If you are a smoker book here, great place all rounf"
    Read review
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