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    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$211
    US$175
    SAVE US$36
    US$178
    US$195
    Traveller (402)
    Room & Suite (71)
    Dining (20)
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    Overview
    • Excellent54%
    • Very good32%
    • Average8%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont The Norfolk
    Special Offer: FAIRMONT MOMENTS OFFER
    Hotel packages
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    Fairview Hotel
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (992)
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    There are newer reviews for Fairmont The Norfolk
    See the most recent reviews

    231 - 235 of 910 reviews

    Reviewed 3 May 2016

    awesome staff... especially at the front desk. breakfast servers were amazing too. I live in hotels. I can promise you... you will be happy. I expect everything to be perfect. I got it here. The pictures does not do the hotel justice.More

    Thank Tammy N
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 9 May 2016

    Dear Tammy N, Thank you for taking time to rate us following your recent stay. We are delighted to note that your hotel experience from arrival to departure was to your satisfaction. The team and I aim to surpass our guests' expectations and nothing makes...More

    Reviewed 3 May 2016

    Fairmont the Norfolk is full of rich history with a touch of modern deco .... The quality of service, accommodation, food and guest relations in general is above and beyond. I look forward to my next stay!!More

    Thank Mercy T
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 9 May 2016

    Dear Mercy T, Thank you very much for choosing Fairmont The Norfolk for your stay and more so for taking the time to post your positive feedback on TripAdvisor. It's always a pleasure to receive positive feedback! We certainly look forward to welcoming you back...More

    Reviewed 2 May 2016

    Once upon a time it was a luxury to get a room here, so we were looking forward to get a "de Lux" room with a view. The room had a nice view over the garden. An AC (central) was running but the temperature was...More

    Thank abut0ma
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 10 May 2016

    Dear abut0ma, Thank you for taking the time to review in detail your stay at our property and most of all for sharing your concerns. We do pay lots of attention to all our guests commentaries, whether positive or negative as we believe this is...More

    Reviewed 2 May 2016 via mobile

    The hotel is absolutely lovely and completely not what we expected. Beautiful gardens, rooms are extremely comfortable and the staff are very friendly and helpful. We arranged a tour to Nairobi National Park through a third party and when the tour operator didn't arrive the...More

    Thank 140heidie
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 9 May 2016

    Dear 140heidie, Thank you for choosing to stay at Fairmont The Norfolk. We greatly appreciate your feedback. Your commentary regarding your stay with us is very much valued. We are delighted that you had a pleasant stay and that we were able to exceed your...More

    Reviewed 29 April 2016

    Nairobi style, garden is magic. The room, facilities, restaurants and bar were great, and I also enjoyed the warm pool and fitness center, but was made my 4 nights stay unique is the very friendly staff. I just want to return !More

    Review collected in partnership with Fairmont Hotels & Resorts
    1  Thank Michel P
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 10 May 2016

    Dear Michel P, Thank you for choosing Fairmont The Norfolk and for taking the time to share feedback from your stay. Your comments regarding our exceptional friendly staff, the rooms, restaurants, bar, fitness center and warm pool are very much valued; We look forward to...More

    Fairview Hotel
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Free Parking
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$182 - US$611 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #7 Romantic Hotel in Nairobi
    • #11 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Travelocity, Agoda, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, getaroom.com, HotelQuickly and Evoline ltd so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
    Add Photo Photos
    Traveller (402)
    Room & Suite (71)
    Dining (20)
    Pool & Beach (5)
    Hotel & Grounds (298)
    Bathroom (22)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mickeymwas
    11 July 2017|
    Answer
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    0
    Votes
    Gloria S
    30 March 2017|
    AnswerShow all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    1
    Vote
    Room Tips
    "It's a relatively quiet hotel, so no need to be housed in the more remote rooms, which can be a trek..."
    Read review
    "Unless you book a garden view room, you will look out to an alleyway."
    Read review
    "Looking out onto the garden is lovely"
    Read review
    "The further back on the property you go the more beautiful your surrounding will be.."
    Read review
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