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25/12/2017 26/12/2017
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    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
    011 254 20 2265555
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    25/12/2017 26/12/2017
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    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$171/night.

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    US$180
    US$153
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    Traveller (443)
    Room & Suite (80)
    Dining (22)
    Overview
    • Excellent54%
    • Very good33%
    • Average8%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
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    Offers from Fairmont The Norfolk
    Special Offer: FAIRMONT MOMENTS OFFER
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,082)
    There are newer reviews for Fairmont The Norfolk
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    241 - 245 of 990 reviews

    Reviewed 3 September 2016

    We have travelled to many places in our lifetime, and we agree that this hotel, Fairmont The Norfolk, in Nairobi, has the most attentive and helpful staff of anywhere we have ever stayed! Everyone was so gracious, patient, helpful, and genuine. While we were in...More

    1  Thank rkanderson58
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 6 September 2016

    Dear rkanderson58, Thank you for your detailed review on Trip Advisor of your three separate stays with us at Fairmont The Norfolk during your vacation. We are delighted to note that your entire wonderful hotel experience was exemplified by the reactiveness, attention and quality of...More

    Reviewed 3 September 2016

    A lovely colonial style hotel with beautiful gardens. The rooms were well equipped with luxury bathroom and shower facilities. The staff were very friendly and helpful. The wifi was not efficient in the rooms for a highly rated and priced hotel!More

    Thank 100FunTraveller
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 6 September 2016

    Dear 100FunTraveller, Thank you for choosing to stay at Fairmont The Norfolk and for taking the time to share your feedback. We always welcome feedback from our guests and more so when it is so complimentary. Our team will be immensely proud to hear your...More

    Reviewed 2 September 2016

    An oasis of tranquility. Safe, secure and welcoming. Excellent amenities once through security, I know understand and appreciate the care that is given to guests safety. A hotel I would unreservedly recommend.More

    Review collected in partnership with Fairmont Hotels & Resorts
    1  Thank Scotland0707
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 6 September 2016

    Dear Scotland0707, Many thanks for posting a review on Fairmont The Norfolk The team and I are delighted to read that you find the Hotel an oasis of tranquility; safe, secure and welcoming and that you appreciate the care given to client’s safety. Thank you...More

    Reviewed 2 September 2016

    I have been coming to Nairobi for ten years an this was my first stay at the Norfolk Hotel. I usually stay at Serena. I found the staff at the Norfolk to be friendlier and more personal. The hotel itself seemed more comfortable and relaxed....More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank J1740ANpaulm
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 6 September 2016

    Dear J1740ANpaulm, Thank you for choosing to stay at Fairmont The Norfolk for the first time since you started coming to Nairobi ten years ago. My team and I appreciate your feedback and it is a pleasure to note that we you were pleased with...More

    Reviewed 1 September 2016

    This is a historic and classic Kenyan hotel that makes one feel like they are living in the colonial era. The rooms here are small, but the services are good. The food is adequate and will not be wining any awards any time soon.More

    Thank Antionio10
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 6 September 2016

    Dear Antionio10, Thank you very much for choosing to stay at Fairmont The Norfolk. We appreciate your positive comments regarding the Hotel being historic and classic and our service being good. We are however very sorry to hear that you found the food only adequate...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$179 - US$301 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #7 Romantic Hotel in Nairobi
    • #12 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Expedia, Agoda, Booking.com, Orbitz, Travelocity, Hotels.com, Hotwire, getaroom.com, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
    Add Photo Photos
    Traveller (443)
    Room & Suite (80)
    Dining (22)
    Pool & Beach (6)
    Hotel & Grounds (325)
    Bathroom (24)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    Mickeymwas
    11 July 2017|
    Answer
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    0
    Votes
    Gloria S
    30 March 2017|
    AnswerShow all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    1
    Vote
    Room Tips
    "I am sure that every room has great views."
    Read review
    "I have stayed in two different blocks, one on the ground floor and one on the first floor. I liked the ground..."
    Read review
    "The best ones are with the view on the main garden/patio. Apartment no 64 is one of the best in the hotel..."
    Read review
    "Rooms facing the courtyard are quiet."
    Read review
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