We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairmont The Norfolk

Save
Traveller (479)
Room & Suite (105)
Dining (29)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent52%
  • Very good33%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$161.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Nairobi hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "87bfbf8df1b747f99bbf2bc54a53f67d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302553,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[44156166],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":6,"year":2018},"checkout":{"day":12,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":161,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"87bfbf8df1b747f99bbf2bc54a53f67d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":232,"lowestMetaPrice":161,"additionalPartner":false,"highestMetaPriceDisplay":232,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":232,"lowestMetaPrice":161,"highestMetaPriceDisplay":232,"hotelName":"Fairmont The Norfolk","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg3YmZiZjhkZjFiNzQ3Zjk5YmJmMmJjNTRhNTNmNjdkIiwiQUlLIjoiMmM4YmM2NTA2NGRjNGQ2MjllMjgyNDUxMjc5NjVjYmQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "11/06/2018", "checkOut": "12/06/2018", "lowestPrice": "US$161", "hasDates": true, "hacComplete": false, "contentIdMappings": {"44156166":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,146)
There are newer reviews for Fairmont The Norfolk
See the most recent reviews
Filter reviews
1,045 results
Traveller rating
535
343
89
56
22
Traveller type
Time of year
LanguageEnglish
More languages
535
343
89
56
22
Show reviews that mention
All reviewstatu restaurantlord delamere terracecin cin barcolonial eraold world charman oasisheated poolgift shopbeautiful hotelmasai marabreakfast buffet isbusy cityeast africasafari tripstandard roombusiness tripdowntown nairobi
FilterEnglish
Updating list...
251 - 255 of 1,045 reviews
Reviewed 5 November 2016 via mobile

We stayed here for 3 nights before a 2 week safari. Excellent food - welcoming staff and about the best rooms in Nairobi. This is a historic hotel but it has been updated without losing the old time feel. Highly recommendedMore

Thank tandtmcd
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 18 November 2016

Dear tandtmcd, Thank you for taking the time to post a review following your stay before the Safari experience. Thank you for the kind feedback regarding your recent stay. It is always pleasing to note that our guests appreciate and note the attention made to...More

Reviewed 4 November 2016

Having stayed in other hotels in Nairobi in the past I can honestly say Norfolk is the best. The rooms are clean and spacious with wonderful views of the garden. Everything works, including the wireless, and all the staff are helpful and efficient, calling you...More

Thank Charlotteashanti
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 18 November 2016

Dear Charlotteashanti, Thank you for choosing to stay with us here at Fairmont The Norfolk and for taking the time to post your review. We always welcome feedback from our guests and we are delighted to hear that you appreciated the overall experience and offering...More

Reviewed 3 November 2016

The place to be in Nairobi. So nice to end up the day in this nice and quiet environment Great pool and nice patio I will go back for sure Nice meals Nice staff and I loved the different fairmont small animals received every nightMore

Review collected in partnership with Fairmont Hotels & Resorts
Thank 13yolandac
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 7 November 2016

Dear 13yolandac, Thank you for choosing to stay at Fairmont The Norfolk. My team and I appreciate your feedback and it is a pleasure to note that you were pleased with your overall experience at The Norfolk. We are also delighted to note that you...More

Reviewed 2 November 2016

This was my 6th stay at the hotel. This is an excellent location for business in Nairobi. The staff and care of the facility are equally superb! A home away from home atmosphere! The facility and GM are widely known within the business community. This...More

Review collected in partnership with Fairmont Hotels & Resorts
Thank K9079JEmichaelj
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 7 November 2016

Dear K9079JEmichaelj, Thank you for choosing to stay at Fairmont The Norfolk for the 6th time. The team and I are delighted to read that the property met your expectations as a business traveler. Thank you for your kind words on the property and the...More

Reviewed 1 November 2016

This is a special little hotel in Nairobi... perhaps one wit a bit more character and charm from yester-year that gives it a heads up on some of the more modern hotels that are going up in the city. Rooms are very comfortable and food...More

Thank David B
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 7 November 2016

Dear David B, Thank you for choosing to stay at Fairmont The Norfolk and for taking the time to share your kind comments on our facilities. The team and I are delighted to read that you enjoyed the character and charm of this iconic Hotel...More

View more reviews
Most Booked Properties in Nairobi
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$181 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Nairobi
#7 Romantic Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$181 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Nairobi
#7 Romantic Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (479)
Room & Suite (105)
Dining (29)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Mickeymwas
11 July 2017|
Answer
Response from JohnBreit | Reviewed this property |
Rack rates usually published on their website. If you are a local ask about resident rates. John
0
Votes
Gloria S
30 March 2017|
AnswerShow all 4 answers
Response from Bibek S | Reviewed this property |
Sorry No Idea
1
Vote
Room Tips
"Call the hotel they will Call the hotel they did all they could for us and everything was perfect."
Read review
"Our rooms were spacious, on the ground floor with a patio overlooking the inner courtyard."
Read review
"Go for the 1937 Suite Building - lovely rooms!"
Read review
"Rooms around the gardens are great"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing