We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
    011 254 20 2265555
    Hotel website
    Save
    Lowest prices for your stay
    29/10/2017 30/10/2017
     3 people are viewing this hotel
    Lock in the lowest price from our partners
    US$153US$244
    View Deal
    Traveller (409)
    Room & Suite (72)
    Dining (20)
    InterContinental Nairobi
    1,043 reviews
    #16 of 168 hotels in Nairobi
     
    Villa Rosa Kempinski Nairobi
    736 reviews
    #2 of 168 hotels in Nairobi
     
    Nairobi Serena Hotel
    891 reviews
    #5 of 168 hotels in Nairobi
     
    Parkside Hotel
    59 reviews
    #115 of 168 hotels in Nairobi
     
    Overview
    • Excellent53%
    • Very good33%
    • Average8%
    • Poor5%
    • Terrible1%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont The Norfolk
    Special Offer: 30% OFF & FREE BREAKFAST
    Hotel packages
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    InterContinental Nairobi
    1,043 reviews
    #16 of 168 hotels in Nairobi
     
    Villa Rosa Kempinski Nairobi
    736 reviews
    #2 of 168 hotels in Nairobi
     
    Nairobi Serena Hotel
    891 reviews
    #5 of 168 hotels in Nairobi
     
    Parkside Hotel
    59 reviews
    #115 of 168 hotels in Nairobi
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 13 partner sites to see rooms from US$153.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Nairobi hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b08a8ae5bf6a444e89f7d77c41596391", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302553,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[44156166],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":10,"year":2017},"checkout":{"day":30,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":153,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"b08a8ae5bf6a444e89f7d77c41596391","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":244,"lowestMetaPrice":153,"additionalPartner":false,"highestMetaPriceDisplay":244,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":244,"lowestMetaPrice":153,"highestMetaPriceDisplay":244,"hotelName":"Fairmont The Norfolk","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImIwOGE4YWU1YmY2YTQ0NGU4OWY3ZDc3YzQxNTk2MzkxIiwiQUlLIjoiZWU5NjBhMzU4NTk0NDYyYmI0NTY0MTM1MWQwZTc5MmYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "29/10/2017", "checkOut": "30/10/2017", "lowestPrice": "US$153", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53931830":"TravelocityEWS","109216759":"HotelsCom2IB","32595655":"Expedia","44156166":"BookingCom","78846665":"OrbitzEWS","34357111":"Hotwire","111046501":"AccorIB","79964266":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,053)
    There are newer reviews for Fairmont The Norfolk
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    251 - 255 of 966 reviews

    Reviewed 11 July 2016

    The great location, best way maintained...all staff were very friendly and cooperative.... starting from Manager, Munene, Ms. Edith, Chef John, room attendant Joshua, etc.... after all the game driver Anthony.... Staff are your true property of your company....keep it on...More

    Review collected in partnership with Fairmont Hotels & Resorts
    2  Thank Sunil J
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 18 July 2016

    Dear Sunil J, Thank you for taking time to rate us following your recent stay. We are delighted to note that your hotel experience was to your satisfaction. The team; who will be delighted to not your comments, and I aim to surpass our guests'...More

    Reviewed 9 July 2016 via mobile

    With having to travel for work in various places I get to stay in a lot of different hotels. It was a great pleasure to stay at the Airport Norfolk. On arrival the staff were very welcoming and created a relaxed atmosphere at check-in. I...More

    Thank SoulSinger_ch1
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 18 July 2016

    Dear SoulSinger_ch1, Many thanks for posting a review on Fairmont The Norfolk; which we value immensely coming from a widely experienced business traveler. The team and I are delighted to note your kind words on our staff, service and facilities. We are delighted to note...More

    Reviewed 4 July 2016

    The hotel itself is nice - clean with a bit of history to it - it also felt very safe which pleased me. Although, there were a few things about it that were frustrating. First, is the noise, which is fine to a point -...More

    3  Thank bagelobagel
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 8 July 2016

    Dear bagelobagel, Thank you for taking the time to review your recent stay at Fairmont The Norfolk. The team and I are delighted to read that you were happy with the hotel’s facilities, its sense of history and the security. However, please accept our sincere...More

    Reviewed 1 July 2016

    We are currently staying at the hotel, this place is beautiful. The staff are very attentive, kind and gracious. The choices in food and beverage is also very good. We chose this hotel post reading many reviews, we wanted a hotel to come and relax,...More

    1  Thank Richard L
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 4 July 2016

    Dear Richard L, Congratulations on your recent wedding and thank you for choosing to stay at Fairmont The Norfolk as your honeymoon stopover enroute to your safari to the Mara. We are delighted that the staff service was attentive, and that you enjoyed the tranquility...More

    Reviewed 29 June 2016 via mobile

    We just had an amazing experience at the Norfolk Fairmount Nairobi brunch and its all down to our very professional lovely staff Joachim and Peter. They were so attentive and nothing was too much for them. The buffet was nicely laid out., extremely rich the...More

    Thank Maureen K
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 4 July 2016

    Dear Maureen K, Thank you for taking the time to write a review on Fairmont The Norfolk. My team will be delighted to hear your positive feedback, especially those individually highlighted. We were also pleased to read that you enjoyed the Sunday Brunch which we...More

    InterContinental Nairobi
    1,043 reviews
    #16 of 168 hotels in Nairobi
     
    Villa Rosa Kempinski Nairobi
    736 reviews
    #2 of 168 hotels in Nairobi
     
    Nairobi Serena Hotel
    891 reviews
    #5 of 168 hotels in Nairobi
     
    Parkside Hotel
    59 reviews
    #115 of 168 hotels in Nairobi
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$192 - US$271 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Nairobi
    • #7 Romantic Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #11 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Fairmont Hotels, Expedia, Hotels.com, Orbitz, Agoda, Booking.com, Cancelon, Cheap Tickets, TripOnline SA, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
    Add Photo Photos
    Traveller (409)
    Room & Suite (72)
    Dining (20)
    Pool & Beach (5)
    Hotel & Grounds (304)
    Bathroom (22)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Parkside Hotel
    59 reviews
    .39 km away
     
    Nairobi Serena Hotel
    891 reviews
    1.02 km away
     
    Villa Rosa Kempinski Nairobi
    736 reviews
    1.12 km away
     
    InterContinental Nairobi
    1,043 reviews
    1.12 km away
     
    Nearby Restaurants
    Tatu Restaurant
    220 reviews
    .02 km away
    K'Osewe Ranalo Foods
    134 reviews
    .80 km away
    Kengeles Lavington Green
    84 reviews
    .57 km away
    Thorn Tree Cafe
    172 reviews
    .81 km away
    Nearby Attractions
    Nairobi National Museum
    947 reviews
    .50 km away
    Snake Park
    162 reviews
    .42 km away
    Jamia Mosque
    38 reviews
    .80 km away
    Central Park
    63 reviews
    .88 km away
    Ask a question
    Questions & Answers
    Mickeymwas
    11 July 2017|
    Answer
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    0
    Votes
    Gloria S
    30 March 2017|
    AnswerShow all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    1
    Vote
    Room Tips
    "Make sure you have a garden view not one overlooking the derelict buildings on the right side"
    Read review
    "First flor with room facing courtyard provides you with a small terrace."
    Read review
    "Stay someplace else or bring your extra wallet."
    Read review
    "Ask if the hotel is being renovated before you book."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing