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Fairmont The Norfolk

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Room & Suite (105)
Dining (29)
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Overview
  • Excellent52%
  • Very good33%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,141)
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Traveller rating
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533
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88
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22
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All reviewstatu restaurantlord delamere terracecin cin barcolonial eraold world charman oasisheated poolgift shopbeautiful hotelmasai marabreakfast buffet isbusy cityeast africasafari tripstandard roombusiness tripdowntown nairobi
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281 - 285 of 1,042 reviews
Reviewed 20 September 2016

we spent 2 nights in this hotel before and after our safari.. It has an ezcellent location.. free wifi accessable all over the hotel.. The staff are very kind friendly and helpful.. The breakfast was great.. the rooms are spacious and comfortable I wouldnt be...More

Thank CAN U
Reviewed 17 September 2016

It was really pleasure stay at Fairmont Hotel. The room which I stayed was very clean and the environment was really pleasant. Variety of the breakfast was really amazing and the quietness of the hotel was really appreciated.More

Review collected in partnership with Fairmont Hotels & Resorts
Thank 861abdulkarimm
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 23 September 2016

Dear 861abdulkarimm, Thank you for choosing to stay at Fairmont The Norfolk. You kind words area a welcome note for our teams who will be immensely proud and encouraged to hear your sentiments. We look forward to welcoming you back. Best regards, Moshi Perera General...More

Reviewed 15 September 2016 via mobile

Is a very nice hotel with appealing common areas reminiscent of old times in Nairobi. The service is spotless and the food at the restaurants is very good. The rooms are too small... And the bathrooms are like a large closet...More

Thank Liban10452
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 23 September 2016

Dear Liban10452 Thank you for taking the time to review your recent stay at Fairmont The Norfolk The team and I are delighted to read that you were happy with the hotel’s service and the good food. We do have different category of rooms that...More

Reviewed 14 September 2016

Satyed here for seven days for a conference. beautiful escape from the hustle and bustle of a busy Nairobi city setting. The staff here was incredible......remembering names and could not do enough to make you feel welcome. I would highly recommend The Fairmont Norfolk in...More

Thank 576timf
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 23 September 2016

Dear 576timf Thank you for taking the time to post your review on Fairmont The Norfolk. We are very pleased to read your complimentary feedback regarding your recent seven-day stay with us for a conference and to note that your hotel experience was exemplified by...More

Reviewed 13 September 2016

We arrived after the long trip from Cornwall to be met with huge security gates and airport style baggage and people scanners. Not a criticism, we felt really safe but it was quite sobering! Check in for our two night stay was straightforward but we...More

1  Thank SiBaker64
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 15 September 2016

Dear SiBaker64, Thank you very much for choosing Fairmont The Norfolk for your two-night stay and for taking the time to post your feedback on Trip Advisor. It's always a pleasure to receive such feedback; especially regarding the exceptional choice and good quality breakfast, very...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$181 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Nairobi
#7 Romantic Hotel in Nairobi
#18 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$181 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Nairobi
#7 Romantic Hotel in Nairobi
#18 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (479)
Room & Suite (105)
Dining (29)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Mickeymwas
11 July 2017|
Answer
Response from JohnBreit | Reviewed this property |
Rack rates usually published on their website. If you are a local ask about resident rates. John
0
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Gloria S
30 March 2017|
AnswerShow all 4 answers
Response from Bibek S | Reviewed this property |
Sorry No Idea
1
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Room Tips
"Our rooms were spacious, on the ground floor with a patio overlooking the inner courtyard."
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"Go for the 1937 Suite Building - lovely rooms!"
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"Rooms around the gardens are great"
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"Courtyard view"
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