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Sarova Stanley

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Traveller (465)
Room & Suite (167)
Dining (63)
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Overview
  • Excellent56%
  • Very good34%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“thorn tree”(135 reviews)
“thai restaurant”(92 reviews)
“exchange bar”(64 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,228)
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599
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All reviewsthorn treethai restaurantexchange barstock exchangepool deckhistorical hotelold world charmclassic hotelfifth floorhealth clubcentral locationhotel staffsecurity guardlate checkbusiness districtcolonial stylerooms are spacious
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331 - 335 of 1,094 reviews
Reviewed 21 February 2016

Great service from one of the staff, especially Faith (reception). Food is great! But very slow speed on wifi service. Thai restaurant serves very delicious food and with free massage as you wait for your food to be served.More

Thank Tom G
Response from Paolo M, General Manager at Sarova StanleyResponded 7 March 2016

Dear Guest, Thank you for your support and patronage of Sarova Stanley. We are glad to note that you enjoyed our hospitality coupled with our meal selection and preparation. We have also noted that you expressed some frustrations with your experience of our WiFi. We...More

Reviewed 20 February 2016

We arrived at the Sarova tired and hot after a night flight from uk and a visit to the elephant orphanage where upon we were told that we didn't have a room booked. Not their fault but our travel agent.Distressed to put it mildly. The...More

2  Thank HILARY M
Response from Paolo M, General Manager at Sarova StanleyResponded 7 March 2016

Dear Guest, Thank you for your support and patronage of Sarova Stanley. Whilst we are glad to have come to your aid at a time of need, we wish that your holiday would have started on a better note. We are pleased to note that...More

Reviewed 19 February 2016

Loved the Thai Restaurant and the pool deck restaurant. Amazing food that comes highly recommended in the Thai restaurant. The service was amazing from the concierge to the most senior person i interacted with. The conference facility worked like a well oiled machine and nothing...More

1  Thank titusm200
Response from Paolo M, General Manager at Sarova StanleyResponded 7 March 2016

Dear Guest, Thank you for your support and patronage. We are glad to note that you were able to enjoy our services and more so that you were happy. The Sarova Stanley is a heritage hotel and we would like to invite you for our...More

Reviewed 18 February 2016 via mobile

Nairobi is hectic, everybody whose been here knows this firsthand and none more so than the downtown central business district. But it wasn't always the case. Step inside the serenity of the Sarova Stanley situated on the site of Nairobi's first hotel, and that hustle...More

1  Thank sprice_wildology
Response from Paolo M, General Manager at Sarova StanleyResponded 7 March 2016

Dear Guest, Thank you for your support and patronage of Sarova Stanley. We are all glad that you enjoyed your stay and had time to take the Heritage Tour with me albeit for a short time! For me it was an honor hosting you and...More

Reviewed 15 February 2016 via mobile

Rooms are clean have all the amenities. Bedding can be improved. 24 hour restaurant has a great setting and food. We stayed there for two nights before we went on a Safari and George the concierge arrange for us a driver to take us around...More

2  Thank Troy_MichiganJimmy
Response from Paolo M, General Manager at Sarova StanleyResponded 7 March 2016

Dear Guest, Thank you for your support and patronage of Sarova Stanley, and for the time taken to share your review with us. It is our hope that you will grace us again in the near future. During your next visit we wish to welcome...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast included
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$126 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nairobi
#3 Romantic Hotel in Nairobi
#5 Spa Hotel in Nairobi
#9 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$126 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nairobi
#3 Romantic Hotel in Nairobi
#5 Spa Hotel in Nairobi
#9 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (465)
Room & Suite (167)
Dining (63)
Pool & Beach (21)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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lisamarieburton
10 February 2018|
AnswerShow all 2 answers
Response from Paolo M | Property representative |
Dear Lisamarie, Greetings from Sarova Stanley and thank you for your inquiry. We are located 18kms/11mi. from Jomo Kenyatta International Airport, within Nairobi's CBD. We have an option for triple room accommodation... More
0
Votes
barrie32
2 May 2017|
AnswerShow all 8 answers
Response from Paolo M | Property representative |
Dear Scott Neilson, Receive greetings from Sarova Stanley and our utmost appreciation for your consideration in making us your preferred hospitality partner for your upcoming visit to Nairobi. We do offer transfer... More
1
Vote
bearinthefield
25 April 2017|
AnswerShow all 6 answers
Response from Paolo M | Property representative |
Dear Scott Neilson, Receive greetings from Sarova Stanley and our utmost appreciation for making us your preferred hospitality partner for your upcoming visit to Nairobi. We apologize for the trouble that you are... More
0
Votes
Room Tips
"The hotel tour is really worthwhile! All rooms are well appointed."
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"They have a classy and quiet lounge which has an amazing view of Nairobi city suitable for relaxing."
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"For a quieter room, ask for 7th floor rooms"
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"We have a standard room - but it was big around 30 m2 - and with an big bathroom"
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