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Sarova Panafric

785 reviews
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Traveller (242)
Room & Suite (96)
Dining (32)
Overview
  • Excellent29%
  • Very good45%
  • Average21%
  • Poor3%
  • Terrible2%
Travellers talk about
“tulia spa”(8 reviews)
“hot towels”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (785)Write a Review
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All reviewsthe flame tree restauranttulia spahot towelsreception staffbreakfast buffetrooms are cleangift shopconference facilitiesvisiting nairobistayed here for one nightbusiness hotelmasai marasecuritysafarikenyaevanstraffic
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11 - 15 of 700 reviews
Reviewed 28 November 2017 via mobile

Over the last 5 years I have visited many hotels in Nairobi and I can conclude that Sarova Panafric is the best value for the money spent. They win big time on their very nice staff, who makes you feel welcome. Their executive rooms works...More

Thank Carsten T
Response from 1David_Gachuru, General Manager at Sarova PanafricResponded 19 December 2017

Dear Guest, Thank you for taking time out to give us feedback on your experience at Sarova Panafric. We value feedback from our guests as that is one of the greatest ways in which we are able to continuously improve. We are delighted that you...More

Reviewed 23 November 2017 via mobile

I am a regular customer here but I will seriously think about staying here again. I booked an executive room but that room I was given had major building work going on below and was very noisy. They moved me across across the hall but...More

1  Thank Martin C
Response from 1David_Gachuru, General Manager at Sarova PanafricResponded 5 December 2017

Dear Guest, Thank you very much for taking the time to share your feedback on your recent stay at Sarova Panafric. Through our customer’s feedback, we have been able to maintain the Brand Sarova in all our properties. Your experience and observation of the building...More

Reviewed 7 November 2017

This was our first hotel stop in Kenya so we didn't quite know what to expect. It was certainly a well-appointed upmarket Nairobi hotel with a comfortable and well-serviced room set at a pleasant temperature. After 36 hours of travel, we were very grateful to...More

Thank NZMDProf
Response from 1David_Gachuru, General Manager at Sarova PanafricResponded 24 November 2017

Dear Guest, Thank you very much for taking the time to share your feedback on your recent stay at Sarova Panafric. We are happy that you enjoyed your stay with us. We have taken note of the area you have highlighted and we assure you...More

Reviewed 1 November 2017

Visited this hotel for few days. Was very happy with their service and their security was excellent. Staff service was excellent. Breakfast was very good. Overall me and my husband really enjoyed our few days there.More

Thank mmtzchoglay
Response from 1David_Gachuru, General Manager at Sarova PanafricResponded 24 November 2017

Dear Guest, Greetings from Sarova Panafric! Thank you for taking time to share your feedback with us on your recent stay. We are delighted to note that your experience with us was great. Our pride is when our customers’ expectations are exceeded and they return...More

Reviewed 29 October 2017

Stayed here for one day before returning to LAX from Nairobi. This is a beautiful hotel and the staff is terrific, especially Theresa at the front desk. We ate at the pool restaurant and the food was very good.More

1  Thank Rainie321
Response from 1David_Gachuru, General Manager at Sarova PanafricResponded 24 November 2017

Dear Guest, Thank you for sharing your experience on your recent stay with us. It is of great value to us in delivering a memorable customer experience. We will share this feedback with Theresa. I am sure she will be delighted when I personally pass...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Concierge
Banquet Room
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$88 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Nairobi
#12 Spa Hotel in Nairobi
#15 Romantic Hotel in Nairobi
#22 Luxury Hotel in Nairobi
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$88 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Nairobi
#12 Spa Hotel in Nairobi
#15 Romantic Hotel in Nairobi
#22 Luxury Hotel in Nairobi
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (242)
Room & Suite (96)
Dining (32)
Pool & Beach (14)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Sharrold O
9 August 2017|
AnswerShow all 3 answers
Response from Susan W | Reviewed this property |
As already stated $90 nightly rates cheaper on weekends, one would have to email Hotel, for current room rates.
1
Vote
Sifa K
22 February 2017|
AnswerShow all 2 answers
Response from Sarova_Kenya | Property representative |
Hello Sifa K, Thank you for your inquiry. Yes we have airport transfer service. Kindly get in touch with us on +254709111000 or our website (sarovahotels) for assistance. Kind regards, Sarova Hotels
0
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Room Tips
"rooms overlooking pool have a good view"
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"This hotel is very accessible to the airport"
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"Easy to get to all the floors as the elevators are working ultimately."
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"Select rooms with City view"
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