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Sarova Panafric

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#18 of 163 Hotels in Nairobi
Certificate of Excellence
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Sarova Panafric
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725 Reviews from our TripAdvisor Community

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Showing 649: English reviews
Nairobi, Kenya
Reviewed 5 May 2014

I chose the Hotel for a conference for our organisation that is based in Brussels. The airport reception blew them off, thy really appreciated the welcome with a refreshing towel and cool water, and the good transfer cars. For the first time in 4 years there were no complaints The Hotel is very clean and great. The staff are very...

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Helpful?
1Thank Ati J
General M, General Manager at Sarova Panafric, responded to this review

Dear, Ati Thank you very much for sharing your great experience at Sarova Panafric. I am happy that you selected Sarova Panafric and I am glad to read that you found our hotel wonderful! I'm elated to read that the airport receptions was appreciated by you and your team. Our friendly and helpful staff strive to provide warm, welcoming, high...

Staines, United Kingdom
Reviewed 5 May 2014

Nice room, if a little dated. Staff were friendly and helpful. Restaurant and bar had a good ambience and the food was very good. There was a live singer and band one night. The breakfast was good quality and varied. The location was good: near, but not in, the downtown business district. No noise problem, despite the busy main road...

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Helpful?
Thank Jim P
General M, General Manager at Sarova Panafric, responded to this review

Dear Jim, Thank you very much for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am pleased to read that you enjoyed the food and entertainment . Our friendly and helpful staff strive to provide warm, welcoming, high standard service always, and making your stay with us great. We definitely look forward...

Nairobi, Kenya
Reviewed 30 April 2014

The Sarova Panafric is a hotel that is easy fir your pocket. Average in most but comfortable and accommodating in many respects. Its mostly used for conferences and workshops therefore brace yourself for crowded meals at the pool side, The flame tree, though is fairly good especially in the evenings. It's close to the CBD but a walk there is...

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Helpful?
Thank Kim K
General M, General Manager at Sarova Panafric, responded to this review

Dear Kim, Thank you very much for sharing your experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad that you enjoyed your stay with us! I am glad that you had a chance to dine at our flagship Flame Tree restaurant, which is usually where guests are seated if the pool bar restaurant is...

Denver, Colorado
Reviewed 29 April 2014

I have stayed at this hotel many times during my transits through Nairobi. Their food is fantastic and they really do make you feel at home. The staff are all entirely very nice and they will do their very very best to ensure that you have a 100% satisfaction. I really love this place. It appears a lot of people...

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Helpful?
Thank Tony_T_1234
General M, General Manager at Sarova Panafric, responded to this review

Dear Tony, Thank you very much for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad to read that you found our hotel fantastic. Our friendly and helpful staff strive to provide warm, welcoming, high standard service always, and making your stay with us great. We definitely look forward to hosting...

Southampton, United Kingdom
Reviewed 28 April 2014

We stayed here for two nights, one before and then one after our safari, it was included as part of a Safari package. We really liked the hotel, the service was excellent, the staff were friendly and the food was good. We especially enjoyed the lovely breakfast on the terrace. It is an easy walk to Uhuru gardens and the...

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Helpful?
Thank David C
General M, General Manager at Sarova Panafric, responded to this review

Dear David, Thank you very much for sharing your great experience at Sarova Panafric. It is great that you selected Sarova Panafric and I am glad to read that you enjoyed your stay with us. We are wholly committed to serve our guests exceptionally and ensure that their stay is enjoyable and they will be elated to hear such feedback....

Oslo, Norway
Reviewed 21 April 2014

I came here to spend my easter holiday this year together with my daughter and some friends, I wanted to celebrate my 60 years birthday and came down here. The food here is excellent and of a very good quality as well. The rooms clean and tidy and a very good a staff. They took care of us and we...

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Helpful?
Thank Jorunn K
General M, General Manager at Sarova Panafric, responded to this review

Dear Jorunn, Thank you very much for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad to read that you found our hotel wonderful and that we are now your choice of hotel! I'm elated that you chose to spend your 60th birthday with us and our sister company Sarova Lion...

Pretoria, South Africa
Reviewed 17 April 2014

A very average hotel with good friendly service. The restaurant is OK and the food is fine. The pricing in this hotel is much more affordable that any other hotel in the city. There are definitely more "Up Market" hotels in Nairobi but does not justify the difference in price. What you get here is really good value for money.

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Helpful?
Thank Marius L
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for sharing your experience at Sarova Panafric. I am happy that you selected Sarova Panafric as your preferred hotel in Nairobi and that you enjoyed your stay with us. I am glad to read that you found our pricing affordable and also appreciated the fact that we maintain our high standards that we have come to...

Luton, United Kingdom
Reviewed 16 April 2014

My first trip to Africa and a great hotel to stay at, Friendly , Helpful, always a smile. Staff are great Joan Gracious in the restaurant always greeted me with a smile. And the reception staff always had time to talk about Rugby even if i'm yet to make them see that England are the better team. I will be...

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Helpful?
Thank leeallen1972
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for sharing your experience at Sarova Panafric. I am happy that you selected Sarova Panafric as your preferred hotel in Nairobi and that you enjoyed your stay with us. We are wholly committed to serve our guests exceptionally and ensure that their stay is enjoyable. I will personally pass on your commendation to the reception staff...

Mississauga, Canada
Reviewed 15 April 2014

I stayed at the Sarova Panafric recently. While this is an older hotel, the room was just perfect for my needs. I liked the way the hotel group goes to great pains to ensure all the creature comforts are available to their guests. The breakfast is amazing and very fresh and tasty. Superb service from all the staff in the...

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Helpful?
Thank Jerry L
General M, General Manager at Sarova Panafric, responded to this review

Dear Jerry, Thank you for sharing your experience at Sarova Panafric. I am happy that you selected Sarova Panafric as your preferred hotel in Nairobi and that you enjoyed your stay with us. We are wholly committed to serve our guests exceptionally and ensure that their stay is enjoyable and it’s great to note that you only have a good...

Dar es Salaam, Tanzania
Reviewed 10 April 2014

Just finished up 4 nights at the Panafric. My wife was sick and we traveled from another country to go to the hospital for several days in a row. 15 min walk/5 min cab ride. Room was well appointed, albeit tight on space. The low point was that the bed and pillows are ridiculously firm. On the plus side, all...

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Helpful?
Thank Brian L
General M, General Manager at Sarova Panafric, responded to this review

Dear Brian, Thank you very much for sharing your great experience at Sarova Panafric. I am glad that you selected Sarova Panafric as your preferred hotel in Nairobi and that you enjoyed your stay with us. Sarova Panafric is wholly committed to serve our guests exceptionally and ensure their stay is exceeding and it’s great to note that you found...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 00100, Kenya
Region: Kenya > Nairobi > Upper Hill Estate
Price Range: $207 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sarova Panafric 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#10 Business Hotel in Nairobi
#11 Spa Hotel in Nairobi
#15 Romantic Hotel in Nairobi
#18 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sarova Panafric staff and other travellers.
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Questions? Get answers from Sarova Panafric staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the new rooms.”
 of 5 bubbles georgehK2535WE, 16 Jan 2017 | Read review
“We stayed in room 410”
 of 5 bubbles Karen255114, 15 Jan 2017 | Read review
“Higher floors offer better views”
 of 5 bubbles alexf120, 16 Oct 2016 | Read review
“Rooms with swimming pool vieware quieter.”
 of 5 bubbles Blanka_Novakova, 15 Sep 2016 | Read review
“Choose the upgraded rooms, # x22 to x33 on each floor, for an interior, locked hallway”
 of 5 bubbles CoryT412, 6 Aug 2016 | Read review
5 of 5