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The Boma Nairobi

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#8 of 164 Hotels in Nairobi
Certificate of Excellence
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The Boma Nairobi
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601 Reviews from our TripAdvisor Community

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There are newer reviews for The Boma Nairobi
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Showing 549: English reviews
Walnut Creek, California
Reviewed 14 February 2017 via mobile

The hotel was generally nice. The room was spacious and worked really nicely to repackage, take and nap and shower in preparation for a 24 hour travel day. The power did go out three times over the 7 hours we were there, for short periods of time. The restaurant which was serving a Buffett had no open tables at 1:30pm...

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Helpful?
1Thank amw58ca
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Amw58ca Thank you very much for your candid review of your recent stay at our hotel. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make better our services for your comfort. We would be honored to host you during your next visit to Nairobi and as always we strive...

Reviewed 12 February 2017 via mobile

Excellent service received from the staff at Boma Hotel. I was very hungry and needed a quick snack before heading to their also wonderful gym. I had some delicious tomato soup and bread rolls. The waiter also went out of his way to get me a banana and an apple that weren't even on the menu. I highly appreciated it....

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Thank Monique K
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Monique Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your next visit to the hotel. Take care! Warm Regards

New York City, New York
Reviewed 12 February 2017

An elegant hotel with beautifully furnished rooms, an elegant dining room and an outdoor pool. The service is wonderful and the staff is most accommodating. The hotel is an architectural delight! It is close to many attractions including the Karen Blixen farm museum and to the airport.

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Thank traveled2017
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Traveled2017 Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your next visit to the hotel. Take care! Warm Regards

Charleston, South Carolina
Reviewed 11 February 2017

This was my third stay at the Boma - I stayed in January 2016 and a few weeks before this review at the start of my Kenya safari. The Boma is a great place to stay - competence and attention to detail reigns! Early breakfasts are possible (starting at 6am), and they let you linger in your room past checkout...

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Thank offshorebirder
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Offskorebirder Thank you very much for taking the time to review your last stay with us. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Take care Warm Regards

Atlanta, Georgia
Reviewed 2 February 2017 via mobile

We had been in Africa for 2 weeks. Our flight did not leave until 11:59pm. We each got a room here so we could have a restful afternoon and dinner before our long flight back to the United States. Nice rooms, shower, tv and wi fi. Oh No Back to the real world.

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Thank Susan B
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Susan B Thank you for giving us a perfect rating. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Warm Regards

Nairobi
Reviewed 14 January 2017

I did enjoy my honeymoon night, the ambience was one to behold and the staff were soo friendly. The rooms are very clean, the grass well kept and food really sumptuous. I will surely be coming back...

Review collected in partnership with this hotel
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Thank sammylovon
Management response:

Dear Sammylovon Congratulations to you and your Life Partner!! I am so delighted that you chose to celebrate such a special occasion with us. We hope to have you back in the near future and take part in more of your life's celebrations and milestones. Warm Regards

Nairobi, Kenya
Reviewed 5 January 2017 via mobile

The service in the hotel was good and the rooms were clean and spacious.. Breakfast was buffet style and quite lovely. The service in the cocktail lounge was a bit slow despite not being busy but nonetheless I would return.

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Thank sandie m
Management response:

Dear Sandie, Thank you very much for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that service was slow in the Cocktail Lounge and that the staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon....

Reviewed 24 December 2016 via mobile

The Boma hotel Nairobi..what a great wedding photo shoot arena. The hotel is quite exotic and the ambience is great coupled with great service. The food is pockect friendly and its a near the cbd but once inside youll feel far away country quiet and serenity. Owesome place yo be.

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Thank felix o
Management response:

Dear Felix Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property with proximity to the the Central Business District, International Airport and still near the Demoestic Wilson Airport and a very strategic location that brings our guest just a few steps away from must-see attractions...

Reviewed 18 December 2016 via mobile

The place to be. Ambiance wonderful, hospitality is outstanding. The only hotel in the industry whose profits are channeled to humanitarian work. I salute the leadership. Has the biggest health club in the country. Wi-Fi throughout. Ambulance at their teach in case of any evacuation. This is wonderful

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Thank Ofisa
Management response:

Dear Ofisa Thank you for giving us a perfect rating. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Warm Regards

Lincoln, United Kingdom
Reviewed 2 December 2016

another trip to The Boma and using the confernce centre. As always the entire team do all they can to help and please. My room in The Boma is always clean and tidy, the bar staff always helpful. Sitting outside at the bar outside of Boma Inn brings a relaxed and less formal option to The Boma. I will return...

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Thank Haydn185
Management response:

Dear Haydn185 Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Warm Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 

Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $271 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Reservation Options:
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Hotel Style:
#1 Business Hotel in Nairobi
#3 Family Hotel in Nairobi
#5 Romantic Hotel in Nairobi
#5 Spa Hotel in Nairobi
#8 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from The Boma Nairobi staff and other travellers.
13 questions
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Questions? Get answers from The Boma Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor has great view over the national park”
 of 5 bubbles raffertybrown, 18 Feb 2017 | Read review
“All rooms are perfect and of course with an handsome cost”
  • The Deluxe rooms. Has option to stay with family.
 of 5 bubbles , 15 Feb 2017 | Read review
“All the rooms are good and have air conditioning”
 of 5 bubbles offshorebirder, 11 Feb 2017 | Read review
“5th floor is quite warm”
 of 5 bubbles Q437DCphilipb, 23 Oct 2016 | Read review
“Very good. Some improvements on the Internet connection.”
 of 5 bubbles kidusf, 30 Sep 2016 | Read review
5 of 5