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The Boma Nairobi

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#6 of 161 Hotels in Nairobi
Certificate of Excellence
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578 Reviews from our TripAdvisor Community

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There are newer reviews for The Boma Nairobi
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Showing 530: English reviews
Cape Coral, Florida
Reviewed 3 October 2016

We stayed overnight at the Boma Hotel on arrival in Nairobi en route to Ol Pejeta, our first stop on a 17-day safari vacation. The hotel accommodations were excellent. The Hotel has a great lobby with African art work and the breakfast buffet was very good.

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Helpful?
Thank Russ42
Management response:

Thank you for taking time to write about your experience at the Boma Hotel. We are glad you left with a memorable mark from our services and facilities. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery to your satisfaction. We do hope to host...

Ladera Ranch, California
Reviewed 30 September 2016

Excellent modern hotel in Nairobi. We arrived late at night for a few hours of rest before starting our safari. Very comfortable room. Wide variety of foods on the breakfast buffet. Would definitely stay here again.

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Helpful?
Thank VickiV2053
Management response:

Thank you for your kind feedback. Kindly note that we were delighted to host you and are glad that you found our offer and service delivery to your satisfaction. We look forward to another opportunity to be of service to you.

Addis Ababa, Ethiopia
Reviewed 30 September 2016

Very good over all. Some improvements on the Internet connection. The hotel has great attractive features. It is so near to the airport as well as the neighborhood is not congested. Some delays were there from the airport on this trip by the driver.

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Helpful?
Thank kidusf
Management response:

We appreciate the time you have taken to write your kind review. Thank you for bringing your concerns about internet and transfers delays to our attention. We apologies that we didn't meet your expectations on these two areas. We shall endeavour to sort out these issues as soon as possible. We look forward to another opportunity to be of service...

Reviewed 29 September 2016

The place is so close to the airport. It feels like a town in town, no hustle with the traffic jam. Security is top notch and unbelievably high. Food was served beautifully and the smiles those waiters have is incredibly infectious. enjoyed my meal and i wish i could move in there and eat daily...

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Helpful?
Thank xtinemama
Management response:

Thank you for your valuable and kind comments about our service and staff. We are grateful that your expectations were met as this forms basis of our core values. We will definitely share your feedback with the rest of the staff and trust that we will see you again in future.

Nairobi, Nairobi, Kenya
Reviewed 28 September 2016

Interesting discovery of a nice place to stay and have lunch in South C. Parking was convenient and secure, staff were smart and friendly, place clean and food was OK though meals are only a la carte and take a while to be served. Buffet lunch would have been nice and fast.

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Helpful?
1Thank Jackie O
Management response:

Thank you for your support and patronage of the Boma Hotel. We are honoured that you choose us as your preferred place to stay and have business lunch. We further appreciate your kind review on TripAdvisor. We note your concerns about buffet lunch service. While Tembo restaurant offers ala carte exclusively , we occasionally offer buffet, ala carte and set...

Nairobi, Kenya
Reviewed 26 September 2016

They have a warm reception which tempts you to stay longer than you planned. Delicious food and very clean rooms. The hotel is also conveniently placed near Jomo Kenyatta International Airport and the city center.

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Helpful?
Thank stevekL3347OY
Management response:

Thank you so much for your kind review on TripAdvisor. We are glad to hear that we exceeded your expectations in terms of service,the property and the location as well and that this experience gave you a positive impact during your honeymoon. We look forward to creating another memorable occasion in future. Kind regards, The Boma Hotel.

Reviewed 25 September 2016

The Boma hotel has great large rooms, all what you need is present, from a place to work, good beds, to a nice spacey bath room. The hotel is easy reachable from the airport and a good hub to the city. You can pamper yourself in luxury here.

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Helpful?
Thank Idwin B
Management response:

Thank you for taking time to share your experience following your recent stay. We are glad that we met your expectations that favored your busy schedule. We appreciate your comments on location as well. We look forward to your future stay with us again. Kind regards, The Boma Hotel.

Rocky Mount, North Carolina
Reviewed 24 September 2016 via mobile

This is a comparison review. Stayed at the Hemming Way and the Boma. The Hemming Way is in a class by itself in Nairobi. True five star. The Boma...best description is a airport hotel. A worn out one at that. Examples: 1. Security is a joke. A entry gate to the property and then a airport screening to get into...

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Helpful?
Thank zouavepa
Management response:

Thank you for rating us following your recent stay. Our aim is to exceed our guests' expectations and your feedback is important as this aids us to improve on our services. We have noted all the concerns you have raised and have been forwarded to the relevant personnel. We sincerely apologize that we failed to meet your expectations and assure...

Nairobi Region, Kenya
Reviewed 23 September 2016

We were well received and directed to our room on arrival i didn't believe my eyes cause what i found was much more beyond my expectation. keep up the good job and may the almighty god bless the entire team who took part in preparing the room you made our wedding colorful.

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Helpful?
Thank RICHARDOMONDI
Management response:

Thank you for your kind comments on TripAdvisor regarding our room service and facilities. We are glad that we exceeded your expectations and made your "wedding day" even so memorable. We look forward to creating another memorable moment in future. Kind regards, The Boma Hotel.

Reviewed 19 September 2016 via mobile

We stayed one night at the Boma Hotel prior to starting our safari. And it was a perfect start! The rooms were spacious and very clean. Helpful staff. Nice shop with good quality/price items. Good restaurant. It was a very good choice and we highly recommend it!

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Helpful?
1Thank Hala D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 

Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $339 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Reservation Options:
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Hotel Style:
#1 Business Hotel in Nairobi
#3 Family Hotel in Nairobi
#4 Spa Hotel in Nairobi
#5 Romantic Hotel in Nairobi
#6 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from The Boma Nairobi staff and other travellers.
12 questions
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Questions? Get answers from The Boma Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor is quite warm”
 of 5 bubbles Q437DCphilipb, 23 Oct 2016 | Read review
“Very good. Some improvements on the Internet connection.”
 of 5 bubbles kidusf, 30 Sep 2016 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles xtinemama, 28 Sep 2016 | Read review
“Avoid being anywhere near the executive lounge.”
 of 5 bubbles brianofarabia, 5 Sep 2016 | Read review
“Ask hotel to arrange taxi from the airport. It is cheap and safety.”
 of 5 bubbles jirivanicek, 15 Jul 2016 | Read review
5 of 5
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