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The Hotel Emerald

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Traveller (35)
Room & Suite (36)
Dining (21)
Overview
12 Woodvale Grove Krishna Centre Westlands, Nairobi 00800 Kenya See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Family Rooms
Bar/Lounge
3.5 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (63)
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1 - 5 of 59 reviews
Reviewed 5 days ago

Well, for starters, it was a last minute booking and they came through for us, which was quite commendable. Our room was clean and beautiful and the staff was very friendly and hospitable. The food was excellent and we enjoyed it. The inerior deco is...More

1  Thank Ruthey A
Response from EmeraldNBO, Guest Relations Manager at The Hotel EmeraldResponded 2 days ago

Dear Ruthey, Thank you for choosing to stay with us,first of all we apologize for the dusty mosquito net,we have shared this with our team and we promise it will be rectified,we value your feedback and it is a joy to offer our services to...More

Reviewed 1 week ago

I stayed in the Hotel for 3 days and my generally experience is well run Hotel, and very central with regard to the Malls, Eating and Nightclub places. Staffs are good and very helpful with everything even in nighttime. The room i had was a...More

Thank Per A
Reviewed 5 May 2018 via mobile

The hotel is in a great location but is overpriced. The rooms had cracks on the wall, the door handle was broken and the telephone line didn’t work. I told them numerous times to change but they did nothing. The worst thing was I was...More

Thank Sunshine598880
Response from EmeraldNBO, Guest Relations at The Hotel EmeraldResponded 8 May 2018

Dear Guest, Thank you for choosing to stay with us during your recent visit to Nairobi. Let me first apologize to you for your experience at the hotel. your feedback is extremely valuable to us, as we strive to improve with each and every stay....More

Reviewed 17 January 2018

Good location though overpriced for what you get. Paid $75 USD; Large room, average breakfast was included. Staff was friendly, check in and out pretty easy. Stayed on a Thursday and was VERY loud from the street as is across the road from one of...More

Thank heathk7
Response from EmeraldNBO, Guest Relations Manager at The Hotel EmeraldResponded 19 January 2018

Dear HeathK7 Thank you for giving us the opportunity to host you during your recent visit to Nairobi,We are really sorry about your experience at our hotel we really wish you had communicated with the front office they could have moved you to our sound...More

Reviewed 25 May 2017 via mobile

Basic clean hotel but fantastic lactation for party people. Dead Centre of the "Electric Steet" the party place in Nairobi. Saying that it's is very noise till 4 in the morning. Not a pace for families or business Travellers but great for party goers

Thank Ajay G
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About
Description
The Hotel Emerald is a business class hotel located in the Westlands suburb of Nairobi. With 59 individually designed rooms, the Hotel Emerald offers comfort in a convenient location. Steps away from major shopping ...More and entertainment hubs, the hotel is the ideal place for your next stay. The hotel also offers conference and meeting space for any special events. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Dry Cleaning
Laundry Service
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
59
Price range
US$64 - US$183 (Based on Average Rates for a Standard Room)
Location
Kenya > Nairobi
Hotel class
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
59
Price range
US$64 - US$183 (Based on Average Rates for a Standard Room)
Location
Kenya > Nairobi
Photos
Traveller (35)
Room & Suite (36)
Dining (21)
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Questions & Answers
Ask a question
Nlm2000
6 September 2015|
Answer
Response from Jason4hr | Reviewed this property |
They have airport taxis, which they can arrange. I believe it is possible to book tours and such...even if they don't do it, I imagine they have connections with companies who do (I didn't arrange any through them).
1
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Room Tips
"Don't pay over 55usd, there is a room with balcony"
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"Take a corner room with balcony view"
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"The view you get is of buildings and roads as the hotel is near the shopping malls, shops and night clubs..."
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"Ask staff with room not towards club side, less noisy , with wifi , with good water pressure and AC room."
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