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Cold Springs Karen Boutique Hotel

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Cold Springs Karen Boutique Hotel
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22 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Nairobi, Kenya
Reviewed 19 December 2016

Good hotel which professional staff who are well qualified. They served to satisfaction. We really enjoyed their services. I would like anyone to visit the place and he/she will enjoy their service. Well centralized within the main town, easy to access. Thank you

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Thank ngaufrancis
A TripAdvisor Member
1 review
Reviewed 20 November 2016 via mobile

Great serene atmosphere hidden from the hustle and bustle of city life intricate pool and lovely greenery. Great food and service too!!! Luxurious lounge, great gym and boardroom facilities plus serene background music!

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Thank A TripAdvisor Member
Reviewed 6 October 2016

The Rooms was quite specious and Cozy .Quite Private location away from the city noise. Welcoming happy staff. Martin was helpful assisted us with extending our stay. Not forgetting Anita. Michael with rest of the front office and F&B staff. Very professional. I recommend its worth spending your dollar.

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1Thank Kevinkevinkev
Reviewed 31 July 2016

I stayed at the Cold Springs Boutique Hotel in Karen for over a week. The hotel is located in a beautiful enclave, the staff is kind, attentive, and courteous, food options are limited, but the chef is happy to make something off the menu. However, the hotel is surrounded by two large properties that have multiple guard dogs that bark...

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1Thank Reshma T
Stephen N, General Manager at Cold Springs Karen Boutique Hotel, responded to this review

Greetings Reshma, It was a great pleasure hosting you at our hotel. Thank you so much for the feedback. It's priceless to us. It was a pity you had to change hotels. The good news is that we are currently working on soundproofing the windows and in some cases some walls to drown out the noisy dogs. We should be...

Kingston, Canada
Reviewed 26 July 2016

Amazing staff. Small, intimate hotel. Close to Karen Blixen museum and famous Kazuri beads. Felt safe the whole time there. Can walk to many close restaurants and some shopping stores. The rooms are spacious. Would go gack anytime.

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Thank anncedr1
Stephen N, General Manager at Cold Springs Karen Boutique Hotel, responded to this review

Warm Greetings Ann, We here at Cold Springs loved having you. We look forward to hosting you again. Maybe then you can check out the Giraffe Manor and the Sheldrick Elephant Orphanage for some up-close fun time with the animals. Warm Regards, Steve.

Wellington, South Africa
Reviewed 23 July 2016

A hotel with very nice and clean en suite rooms. This is an upgraded hotel with a beautiful setting and garden with a pleasant pool and excellent service. A hotel I recommend with good trust. It has also a gym and the management goes out of their way to assist you where ever needed. I made very quickly friends with...

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Thank JohannJLemmer
Stephen N, General Manager at Cold Springs Karen Boutique Hotel, responded to this review

Many Greetings Johann, It was most certainly delightful to have you stay at both our properties. I'd to assure you that all the advice you gave me in our many talks together are being put to action. We look forward to having you stay with us in the near future. Warm Regards, Steve.

Wilmore, Kentucky
Reviewed 8 July 2016 via mobile

We stayed here two nights during a recent trip to Nairobi. The location is very nice: away from the noise of Karen but close enough to to get where you want to. The rooms are large and mostly comfortable. The beds are very hard. I like hard beds, but if you don't this might not be the hotel for you....

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Thank gkokesson
Stephen N, General Manager at Cold Springs Karen Boutique Hotel, responded to this review

Thank you gkokesson for choosing to stay with us. We enjoyed having you and look forward to your next visit. We are currently working towards having soft mattresses in a number of our rooms. Kind Regards, Stephen

Switzerland
Reviewed 3 July 2016

The hotel makes sense if one has meetings in and around Karen and doesn't want to deal with Nairobi traffic. The rooms are large and comfortable. The staff is extremely welcoming and accommodating. The Internet connection was considerably faster this visit than on a previous visit. The breakfast on offer has improved too.

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Thank Eric B
Stephen N, General Manager at Cold Springs Karen Boutique Hotel, responded to this review

Hey there Eric, Thank you for choosing to stay with us once again. we try our very best to keep our guests happy and ensure continued improvement of services. Thank you for the pointers as they make us better service providers for you our esteemed clients. Kind Regards, Stephen Ndong.

Kloof, KwaZulu-Natal, South Africa
Reviewed 8 May 2016 via mobile

Super helpful, professional staff made our stay in this quiet, well-run and very comfortable little hotel most enjoyable. The bedrooms are spacious and all the basics more than adequately supplied. The hotel has the most beautifully maintained garden and a real pleasure to sit in, and a gorgeous swimming pool for those wishing to cool off during a hot Nairobi...

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Thank Lynne C
Grace S, MD at Cold Springs Karen Boutique Hotel, responded to this review

Dear Lynne C, We would like to thank you for taking time to review us and are especially pleased that you enjoyed the peaceful ambience here at Cold Springs Karen Boutique Hotel. Looking forward to welcoming you back on your next visit to Kenya.

Nairobi, Kenya
Reviewed 17 March 2016

I walked into this hotel and felt like i was home, a breath of fresh air, the gate man is so welcoming, the staff were waiting to usher me in which for me is a plus, they spent time answering ALL my questions which btw were plenty..Thank you Grace you made me feel at home,consider yourself a friend i definetely...

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Thank d0cha
Grace S, MD at Cold Springs Karen Boutique Hotel, responded to this review

Dear dOcha, Thank you for your kind words. We are pleased that you found the staff warm. It was a pleasure meeting you. We look forward to welcoming you back to Cold Springs - Karen Boutique Hotel.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Cold Springs Hotel – Karen is a 9 bedroom property. The hotel offers a unique blend of comfort and relaxation. Set in 1 acre of lush green gardens, it’s a great getaway from the hustle and bustle of the city center. The hotel is located approximately 30 km from the airport and approximately 20km from the city center. ... more   less 

Additional Information about Cold Springs Karen Boutique Hotel

Address: Marula Lane, off Karen Road | P.O. Box 19684, Nairobi 00202, Kenya
Region: Kenya > Nairobi
Price Range: $226 - $696 (Based on Average Rates for a Standard Room)
Number of rooms: 9
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Questions & Answers

Questions? Get answers from Cold Springs Karen Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are big , clean, vanished rooms”
 of 5 bubbles ngaufrancis, 18 Dec 2016 | Read review
“Rooms that are facing neither of the neighboring homes are probably your best bet. Not sure if there are any, though.”
 of 5 bubbles 797reshmat, 31 Jul 2016 | Read review
“Any of the rooms here is good and all of them has pleasant views. I would however ask for a room with a view on the garden and pool area.”
 of 5 bubbles JohannJLemmer, 23 Jul 2016 | Read review
“We have had Room 9 both times”
 of 5 bubbles TrevorWEssexUK, 28 Mar 2014 | Read review
“All room facing green :)”
  • Nice Wood Furniture and Clean
  • Nice Bedset
 of 5 bubbles alvinfcl, 25 Nov 2013 | Read review
5 of 5