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Clarence House Nairobi

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Traveller (40)
Room & Suite (12)
Dining (9)
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Overview
8 School Lane, Nairobi Kenya See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star accommodation
Reviews (87)
Filter reviews
86 results
Traveller rating
53
18
4
2
9
Traveller type
Time of year
LanguageEnglish
53
18
4
2
9
Show reviews that mention
All reviewsrooftop restaurantwell equipped gymsteam bathheated swimming poollounge areatop floorcomfortable staywestlandsambiencedstv
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1 - 5 of 86 reviews
Reviewed 3 weeks ago

My wife and I had dinner at this superb hotel for our wedding anniversary on 2nd August 2018. We were cheerfully greeted at the entrance and shown to our table. Service was fantastic, staff friendly and very obliging. The food was delicious and beautifully presented....More

Thank Brian B
Response from Reinhard K, General Manager at Clarence House NairobiResponded 3 weeks ago

Dear guest, Thank you for your profound review on Cloud 9 lounge.As Clarence House Nairobi,we endeavour in creating memorable experience.Will share the review with the team as a form of motivation; especially chef Peter. Your business support is highly appreciated.Looking forward to your next visit....More

Reviewed 3 weeks ago

I just got lunch from this place with my colleague, ''fish fingers'' they were the best thing to ever touch my taste buds, the presentation was so appetizing and the constant check in by staff to check if all is OK is amazing, we now...More

Thank MARGARET W
Response from Reinhard K, General Manager at Clarence House NairobiResponded 3 weeks ago

Dear guest, Your review has been acknowledged.We are grateful for giving us a reflection on our performance at Cloud 9. Once again we appreciate your patronage.Looking forward to your next visit. Kind regards, Renny Kathenge General Manager

Reviewed 3 weeks ago

On a 3rd visit to Nairobi to meet family, ended up in this hotel after an unfortunate experience with construction in another in a nearby tourist area. And what a great solution it ended up to be! Stayed in the HUGE 2 bedroom apartment at...More

Thank llugaric
Response from Reinhard K, General Manager at Clarence House NairobiResponded 3 weeks ago

Dear guest, Thank you for your profound review.We are delighted to identify that your expectations were exceeded at our guest interraction points.Will share the review with the team as a form of motivation. Once again your patronage is appreciated and look forward to your next...More

Reviewed 3 weeks ago via mobile

I had a great experience during my business trip,the staff are welcoming,passionate above all the meals at cloud nine restaurant are above expectation.the pool is heated with the best view in leafy nairobi surbab.i will definitely recommend friends who expect nothing short of luxury and...More

Thank peterimbayi2017
Response from Reinhard K, General Manager at Clarence House NairobiResponded 3 weeks ago

Dear guest, Your review and content herein is acknowledged.We are grateful for taking time to reflect on our performance and service delivery at large. Will share the review with the team to push more in service delivery. Looking forward to your next stay. Kind regards,...More

Reviewed 4 July 2018

I love the fact that this boutique hotel is tucked in the heart of Westlands. I took my daughter for lunch and we were impressed by the food and the stellar customer service. If you are a cocktail lover, please indulge yourself. The bartender here...More

1  Thank Jackie M
Response from Reinhard K, General Manager at Clarence House NairobiResponded 6 July 2018

Dear guest, Thank you for taking your valuable time to review our performance.We are delighted that your expectations were exceeded;will share the review with the team as a form of motivation. Looking forward to your next visit. Kind regards, Renny Kathenge General Manager

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Meeting Rooms
Outdoor pool
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Number of rooms
50
Price range
US$107 - US$179 (Based on Average Rates for a Standard Room)
Location
Kenya > Nairobi
Photos
Traveller (40)
Room & Suite (12)
Dining (9)
Pool & Beach (8)
Nearby
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Questions & Answers
Ask a question
Sylvia M
30 December 2016|
Answer
Response from JWKOI21 | Property representative |
Dear Sylvia, Thank you for your inquiry. Yes you can access the swimming pool without checking in at a daily rate of Ksh, 1,200 for adults and ksh. 600 for children. Alternatively you can join our Health club (Gym... More
0
Votes
lkwambo2000
20 September 2016|
Answer
Response from JWKOI21 | Property representative |
Dear Lucy, Thank you for your inquiry. We have an elegantly set restaurant. We offer English and Continental cuisine prepared by our experienced chefs. The rooftop is especially suited for cocktail parties as it offers a... More
0
Votes
Room Tips
"Select building that does not have the reception on ground floor, to reduce noise from occasional passing..."
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"for a family ask for a two bedroom"
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"The stand alone room at the 4th floor is perfect value for money"
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"Always take rooms at the corner"
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