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Nairobi Safari Club

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239 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Lancaster, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 March 2013

a safe and acceptable base for a 1 night stay in Nairobi, but tired, not clean, and with infdifferent service. on check in our driver had to remonstrate to get some service, and breakfast was slow. the furnishings are tired and the room was not clean

Helpful?
1 Thank tom p
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear Tom, Please accept our heartfelt apologies for the slow service you received upon check in and while having breakfast. The relevant heads of department will be informed of your unfortunate experience, and change is definite. The housekeeping department and the overall management team, will also be informed about your perception of the room and the furnishings respectively. Once again,... More 

Geneva, Switzerland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 February 2013

The hotel is worn down. I stayed in two rooms - in the first the curtains were not closing and the fridge was not working, in the second one, the A/C was not working well. The pool and fitness centre are ok though. Location is very central. The bill for conference facilities was wrong - extra items were charged. Staff... More 

Helpful?
Thank Olguies
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear Olguies, We sincerely apologize for all the mishaps you experienced while staying at our hotel. Your observations regarding the suite amenities, and the manner of the staff you dealt with have been noted and forwarded to the management team. More 

Luanda, Angola
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 February 2013

Stayed here with my husband for 1 night only, so i had no time to see the pool and the fitness center. The hotel is located in the city center which is great and there's a mall nearby and several restaurants, but don't walk around alone at night, only if you're accompanied. Rooms are large and clean, but a bit... More 

Helpful?
Thank SheilinhaQ
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear SheilinhaQ, Thank you for choosing to recommend our hotel. Your observations about the nature of the rooms and the internet have been noted and forwarded to the relevant departments for attention. We do hope that you will stay with us again on your next visit to Nairobi. More 

Toronto, Canada
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 21 February 2013

Good hotel value for money. Good for conferencing. I like the food service as well as the hospitality of the staff. Its not a new hotel and a little bit of renovation can help keep up with the modern world. The best all ensuite hotel

Helpful?
1 Thank Regina K
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear Raykey, Thank you for taking time to let us know how your accommodation and conferencing experience was. We are happy to learn that you enjoyed our meals and the hospitality of our staff. Your concerns about renovating the hotel have been noted and fowarded to management. More 

Utrecht, The Netherlands
Level Contributor
102 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 26 January 2013

I'm a bit torn between the three and the four stars for this place. It is a neat hotel and the rooms are huge. Perhaps it is a matter of personal taste: though everything is kept up well, it is a bit oldfashioned to my taste, I could do with a bit less formality and thick carpet! Though the rooms... More 

Helpful?
Thank Anne-Marijke
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear Anne-Marijke, Thank you for taking the time to let us know how your accommodation and conference experience was at the Nairobi Safari Club. Your concerns about the pool and WIFI in the suites have been noted and forwarded to the relevant heads of department. The structural design of the hotel has a large part to play in the design... More 

Chevy Chase, Maryland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 January 2013

Our family found this hotel very safe, caring and warmly welcoming. We stayed twice, the second time for only one night. The room on the first occasion was superior to the second, but most acceptable. The location is perfect for walking to the market during daylight hours. The concieges were most helpful. And the breakfast buffet, included in the price,... More 

Helpful?
Thank DonnaR1818
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

It was our pleasure to serve you well. We are indeed grateful that your experience in the hotel was safe, and the staff were caring and warm. We will strive to ensure that this standard is maintained so that the experience is the same, on your next visit to the hotel. Asante Sana. More 

Visakhapatnam, Andhra Pradesh, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 December 2012

Even though this star hotel accommodation is provided for many transit passenger by the State owned air line, it is worth planning to stay a couple of days enjoying the hotel accommodation and sight seeing packages around the city. Drinks, Continental food, well furnished and maintained rooms are praise worthy. Travel desk is very helpful.

Helpful?
Thank ynataraju
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear Sir, Thank you for your positive feedback, especially considering the circumstances under which you had to stay in the hotel. We do hope that you will stay with us again, on your next visit to Nairobi. More 

nairobi
Level Contributor
8 reviews
Reviewed 24 November 2012

Overall a very pleasant experience. Nice rooms. Good housekeeping but not the best we have seen. Very elegant buffet lunches. Nice piano dinners. Staff very accommodating. Centrally located in downtown Nairobi. Somewhat overpriced since not a 5 star facility. Loved the front desk which go out of the way to make guests happy.

Helpful?
Thank susan g
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear Susan, We are really glad you had a pleasant experience during your stay at our hotel. Your observations about pricing, and housekeeping have been noted and forwarded to management for action. Thank you. More 

Paphos, Cyprus
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 November 2012

Pros: - Good location: 5 min walking to my job - big rooms: Seperate living room. - free Internet - Nice gym: Went couple of times Cons - big rooms: Who needs a seperate living room? - they didn't have wi-fi. Only ethernet - Food could be better: Breakfast was not that fresh and dinner was simple dishes. Overall an... More 

Helpful?
Thank chrys777
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Thank you for taking the time to write and let us know how your accommodation experience was. Your observations about the breakfast, dinner menu, internet wifi in the rooms and overall accommodation rate have been noted and forwarded to management for action. We do hope that these issues will not completely deter you from staying in with us when you... More 

KL
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 October 2012

Rooms are okay, need some deep cleaning. Service is with a smile and is good. Front desk officer, I think Sheila, is par excellence. ! Food is superb ! Breakfast very good, so is lunch and dinner. There is a small mall and supermarket behind the hotel, where you buy things if you want to. Taxis are plenty. Safe to... More 

Helpful?
Thank Moon H
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Thank you for taking the time to let us know how your accommodatinn experience was at the hotel. Your observations about the state of the rooms has been forwarded to management for action, as have those regarding the great service and food. We hope that you will choose to stay with us on your next visit to Nairobi. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Nairobi Safari Club is Kenya's only All Suite Hotel, located within the remarkable city of Nairobi, close to the Central Business District. Located only 25 minutes away from the Jomo Kenyatta International Airport, the hotel offers 146 tastefully furnished suites spread over 16 floors. We offer luxury accommodation to Business Travelers, Conference Delegates, Safari Adventurers, and those looking to experience Nairobi, the Green City in the Sun. Our central location ensures that our guests are able to easily access Nairobi's corporate hub for business meetings and visit popular tourist attractions in and around the city. ... more   less 

Additional Information about Nairobi Safari Club

Address: Koinange Street , University Way, Nairobi 43564, Kenya
Region: Kenya > Nairobi > Nairobi Central Business District
Price Range: $134 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nairobi Safari Club 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Nairobi Safari Club Hotel Nairobi
Nairobi Safari Hotel
Hotel Style:
#30 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Nairobi Safari Club staff and other travellers.
3 questions
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Gold Coast, Australia
Washington DC, District of Columbia

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Questions? Get answers from Nairobi Safari Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Has good views across the city if you ask for a room on a higher level, we were on the 10th floor.”
 of 5 bubbles mareeq, 30 Oct 2016 | Read review
“Higher rooms provide better views.”
 of 5 bubbles Rainbow777, 1 Oct 2016 | Read review
“Avoid rooms looking at University Way, they're really noisy”
 of 5 bubbles Arturito_Bxl, 18 Jun 2016 | Read review
“go up high.. for a view and quiet.”
 of 5 bubbles YaredM, 4 Jun 2016 | Read review
“Pick a panorama suite on the top floors.”
 of 5 bubbles 67perh, 28 May 2016 | Read review
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