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Nairobi Safari Club

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248 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Rome, Italy
Reviewed 31 July 2013

Stayed here one night! It was a breath of fresh air. Staff were very professional, suites were a bit old but well kept and clean and services were punctual. The choices at breakfast were adequate but it always makes a huge difference when the staff are helpful and friendly. I would recommend is hotel to anyone looking for a relaxing...

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Helpful?
Thank WIF_13
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback. We hope you will choose to stay with us once again on your next visit to Kenya.

Montreal, Canada
Reviewed 19 July 2013

Yes, It a nice hotel were you can be a little bit nostalgic about the 70. I move from the Meridain to the Safari Club, but nothing compare including the price too. Everything is nice and good here. Room are very large with a living room, fitness and pool are great. Staff is very nice and the overall service is...

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Helpful?
Thank AudetR
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback especially about the service provided. We hope you enjoyed the rest of your safari in Kenya.

Abidjan
Reviewed 4 July 2013

This is a hotel that has seen many years. It feels like a family house. Things have aged... but they still work. The food is nice, the lift is fast and the rooms are all suites. Jackson Kibuchi,the Assistant Front Office Manager speaks French. I was impressed that they could make a breakfast pack for me at 5:45 because I...

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Helpful?
Thank NnennaWestAfrica
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Thanks for the feedback, it is greatly appreciated.

Doncaster, United Kingdom
Reviewed 18 May 2013

Stayed here for one night before heading off on safari. Room spacious and clean. Breakfast served early so we could eat before our 6.30 departure. Trip booked through http://www.explorerkenya.com/ who were fab. Word of advice take some small change with you as everyone expects a tip.

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Helpful?
3Thank Adeline C
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear Sir, Thanks for the feedback, we do hope to enjoyed your safari and that it was everything you had anticipated.

Cape Town, South Africa
Reviewed 24 April 2013

A 3.5 rating would be more accurate and in context maybe even a 4, but don't expect a 5 STAR hotel and be disappointed... I found my suite to be a bit dated but clean and well appointed - not luxurious by any means, but also not lacking any amenities. Positives: plenty of space, comfortable bed, clean, all electrical appliances...

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Helpful?
1Thank TsamayaSentle
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback, your observations have been noted and will be forwarded to the management team accordingly.

Nairobi, Kenya
Reviewed 22 March 2013

We decided to stay at the hotel for a night before continuing our trip on the following day. The whole ambiance of the hotel was very inviting and exuded quality/Class. We walked into the hotel at night with no prior booking and the staff was very accommodating. I would like to recognize JAMES who was the receptionist assisting us. He...

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3Thank Cat W
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear Cat W, Thank you for your positive feedback, be assured that your recommendation in regards to James the front desk receptionist will be passed on to him and to the management team as well.

Beijing, China
Reviewed 18 March 2013

Stayed here during a 24-hour stopover in Nairobi and was quite disappointed. The hotel was advertised as a 5 star and my room as a suite but what I found when I opened the door was an old and smelly room. The level of cleanliness and decor are those of a 2 star hotel, but I could give the third...

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Helpful?
Thank Edoardo A
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear Edoardo, Your observations about the hotel and its facilities have been duly noted and forwarded to management for action. Thank you

Toronto, Canada
Reviewed 11 March 2013 via mobile

We stayed here for 2 nights in dec 2012. This is advertised as 5 star hotel, but I would not even rate it at a 2 star hotel . The rooms were terrible. It is a very old hotel, and hasn't been maintained at all. The rooms were poorly furnished . The tv that was in the room must have...

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2Thank s_karthika
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear s_karthika, We are extremely sorry about your experience at the hotel. It has been duly noted and forwarded to the management team for action.

Lancaster, United Kingdom
Reviewed 9 March 2013

a safe and acceptable base for a 1 night stay in Nairobi, but tired, not clean, and with infdifferent service. on check in our driver had to remonstrate to get some service, and breakfast was slow. the furnishings are tired and the room was not clean

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1Thank tom p
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear Tom, Please accept our heartfelt apologies for the slow service you received upon check in and while having breakfast. The relevant heads of department will be informed of your unfortunate experience, and change is definite. The housekeeping department and the overall management team, will also be informed about your perception of the room and the furnishings respectively. Once again,...

Geneva, Switzerland
Reviewed 28 February 2013

The hotel is worn down. I stayed in two rooms - in the first the curtains were not closing and the fridge was not working, in the second one, the A/C was not working well. The pool and fitness centre are ok though. Location is very central. The bill for conference facilities was wrong - extra items were charged. Staff...

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Helpful?
Thank Olguies
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review

Dear Olguies, We sincerely apologize for all the mishaps you experienced while staying at our hotel. Your observations regarding the suite amenities, and the manner of the staff you dealt with have been noted and forwarded to the management team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Nairobi Safari Club is Kenya's only All Suite Hotel, located within the remarkable city of Nairobi, close to the Central Business District. Located only 25 minutes away from the Jomo Kenyatta International Airport, the hotel offers 146 tastefully furnished suites spread over 16 floors. We offer luxury accommodation to Business Travelers, Conference Delegates, Safari Adventurers, and those looking to experience Nairobi, the Green City in the Sun. Our central location ensures that our guests are able to easily access Nairobi's corporate hub for business meetings and visit popular tourist attractions in and around the city. ... more   less 

Additional Information about Nairobi Safari Club

Address: Koinange Street , University Way, Nairobi 43564, Kenya
Region: Kenya > Nairobi > Nairobi Central Business District
Price Range: $130 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nairobi Safari Club 4*
Number of rooms: 146
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Also Known As:
Nairobi Safari Club Hotel Nairobi
Nairobi Safari Hotel
Hotel Style:
#31 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Nairobi Safari Club staff and other travellers.
3 questions
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Gold Coast, Australia
Washington DC, District of Columbia

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Questions? Get answers from Nairobi Safari Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“15th floor”
 of 5 bubbles 448shalinc, 9 Dec 2016 | Read review
“Hotel has ramp access. Executive suite was great and spacious. Choose non smoking rooms. Bed is firm. Shower over the bath.”
 of 5 bubbles mrsmang, 3 Dec 2016 | Read review
“Has good views across the city if you ask for a room on a higher level, we were on the 10th floor.”
 of 5 bubbles mareeq, 30 Oct 2016 | Read review
“Higher rooms provide better views.”
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