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Sunrise Hotel

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Traveller (25)
Room & Suite (9)
Dining (4)
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Overview
  • Excellent10%
  • Very good22%
  • Average32%
  • Poor20%
  • Terrible16%
20 Sep 2017
“Absolutely Budget”
2 weeks ago
“WORST STAY EVER”
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
Wheelchair Access
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (49)
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1 - 5 of 39 reviews
Reviewed 2 weeks ago via mobile

I had to stay for one day in order to catch my bus to the Coast the next day, there were no towels in the bathroom,i was gona call the reception to inform them but the telephone was not working,i was tired, i could not...More

Thank Oromo H
Reviewed 1 May 2018

Stayed in the this hotel due to some last minute confusion. Extremely basic facility with pretty bad service and room decor. Stayed in the best room which they had to offer i.e the junior suite.It was no where near a suite. the only thing which...More

Thank Amit K
Reviewed 6 January 2018 via mobile

Location of hotel is very bad, you get sick feeling when you reach over there. Bed was full of bedbucks, won't recommend it to anyone. Booked it via a travel agent, it was the last and worst stay in nairobi on my trip.More

Thank launchpad29
Response from Ann G, Public Relations Manager at Sunrise HotelResponded 18 January 2018

Hi.very sorry about all that happened to you when you was in our Hotel,received your complain and we are going to rectify our mistakes.About the Beds will make sure will completely work on them,when coming back again you will get the Best.Thanks Kind regards, Ann...More

Reviewed 20 November 2017 via mobile

The Sunrise Hotel is a hidden gem among Nairobi hotels. By African standards it is very clean and is well run by willing and friendly staff. The rooms are of a reasonable size and are cleaned every day with bed linen and towels changed. Hot...More

Thank John M
Response from Ann G, Public Relations Manager at Sunrise HotelResponded 18 January 2018

Hi.Thanks you are most Welcome Back Again. Regards, Ann G.

Reviewed 30 September 2017 via mobile

The room was small and facing the street, despite the 6th floor was extremely noisy (windows are not sealed) and was impossible to sleep in anyhow. The staff has been rude and every single guest was complaining for something at the receptionMore

Thank Oscar N
Response from Ann G, Public Relations Manager at Sunrise HotelResponded 18 January 2018

Hi.Thanks for choosing Sunrise Hotel a Home away from your Home.i received your email.About the small room we give it according to your Budget.sorry about the staff who was rude to you He is no longer working with us,abt the Windows we are on the...More

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About
Amenities
Top amenities
Restaurant
Breakfast included
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Things to do
Restaurant
Details
Price range
US$43 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$43 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (25)
Room & Suite (9)
Dining (4)
Questions & Answers
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Ann G
24 November 2016|
Answer
Response from RMEV | Reviewed this property |
Great question. .. no one showed me the room. To tell you the truth. .. I've never thought of doing so. It is a good idea indeed. I trusted the travel agent though.
0
Votes
Ernap23
22 July 2014|
Answer
Response from sunrise Hotel l | Property representative |
Dear Erna, Thanks for your inquiry. We at Sunrise hotel do specialize in Bed and Breakfast only. However, dinner can be arranged from a nearby restaurant and served in your room. In regards to shuttle services, I am pleased... More
0
Votes
Room Tips
"hot water can be obtained if you allow the water to flow for a minute or so."
Read review
"Next to night clubs. should book if u are a night life kind of a guy"
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"rooms facing inside stairs are more quiter"
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"if you need a goodnight sleep... don't choose this hotel.."
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