We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Palacina Residence & Suites

Agoda.comUS$231*
View Deal
#16 of 164 Hotels in Nairobi
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$259*
US$231*
US$259*
US$259*
US$231*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Palacina Residence & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

213 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 204: English reviews
Start your review of Palacina Residence & Suites
 Click to rate
Chicago, Illinois
Reviewed 1 week ago

Lovely, though a bit out of the way. Had to climb to the third floor on one stay, and to the second floor on another stay. Large suite with refrigerator and nice sitting room. Great bathroom with jacuzzi tub! Bath robes are for midgets. Breakfast was good

 Report
Helpful?
Thank Jidgipidgi
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Thank you for this very kind review; it was our pleasure to welcome you to Nairobi. We are located in the State House Area; a leafy suburb which in off-peak traffic is just 5 minutes drive from the city center and this makes us an ideal residence for business travelers. We are delighted that you enjoyed our hospitality and on...

Moscow
Reviewed 1 week ago via mobile

Not so many to say as the place are great 👍🏿 first of all location and great nature gives you a real feelings where you are - at great capital of Kenia Nairobi On top you meet there great stuff which always try there best to help you and feel good! Great place to stay there and feel comfortable always...

 Report
Helpful?
Thank DrAhan
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Thank you for this delightful review; we were pleased to welcome you to Nairobi and to Palacina recently. I look forward to sharing your comments to our team; I am sure they will be quite motivated by your kind words. Please visit us again soon and until then we wish you all the best. Tony

Adelaide, Australia
Reviewed 1 week ago

I stayed in a 2 bedroom apartment for 2 months which has been lovely on a work assignment. The apartment is roomy and tastefully furnished and serviced daily. There was a full kitchen and fresh flowers each week! There is a restaurant on site with great food if you don't want to cook and they will also do room service....

 Report
Helpful?
Thank jam1150
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Thank you for allowing us the privilege of hosting you and thank you also for this very kind review. We hope to see you again soon and we wish you a very happy weekend. Tony

Reviewed 2 weeks ago

It was very difficult for me to leave the Palacina at the end of my six month stay. The hotel had become a second home for me. The Palacina is located in a great part of Nairobi, close to shops at Westlands - a central business district in the city, but is still very quite. I love all the facilities,...

 Report
Helpful?
Thank Sarah J
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Sarah, I have just shared your comments above with our whole team and their smiles say it all. It truly was our pleasure to be your "home in Nairobi" and we look forward to seeing you again during your next Kenya trip. From all of us; we say asante sana! Tony

Canton of Geneva, Switzerland
Reviewed 2 weeks ago

Perfect place to be in Nairobi. Private, friendly and very responsive staff - from the security guards, porters, restaurant, front desk and housekeeping. Can't recommend it enough! Well done team Palacina.

 Report
Helpful?
1Thank cmnanua
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Our whole team really appreciates this review and we are delighted that you enjoyed your stay with us. Please visit us again soon and until then we wish you all the best. Tony

Seattle, Washington
Reviewed 2 weeks ago

Wow! I've travelled to the Palacina several times for work. Of all the hotels I've stayed in in the United States, Europe, and Africa, the Palacina is my absolute favorite by far!!! For starters, the Palacina company also runs an interior design business and their hotel decorations are gorgeous. Every room is a suite and feels like home. I can't...

 Report
Helpful?
1Thank juliachristine143
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

What a wonderful review; we also wish that you visited us more often! Thank you very much for everything and we are already looking forward to seeing you again soon. Our very best wishes, Tony

India
Reviewed 3 weeks ago via mobile

Shiver when I think of this hotel. The most dangerous, negligent and badly maintained hotel, to the point of being harmful. DON'T get fooled by the nice interiors. It was our biggest mistake. Checked in and within a little while the heavy wrought iron curtain rod fell off, and injured my head. There was blood everywhere, I was dizzy and...

 Report
Helpful?
Thank Sunshine_n_me
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

We are absolutely shocked by your review. I can assure you that as reputable hotel owners with an exemplary record, it is a nightmare for us to have clients who post false information on a forum like this in the specific effort to blatantly defame an establishment. TripAdvisor would never condone the presentation of false information and in your review...

Doha, Qatar
Reviewed 4 weeks ago

I can't recommend the Palacina enough. We recently stayed there as a family and we would not hesitate to go back. The warm welcome and personal service is fabulous. Our children were made to feel at home and everyone was extremely friendly towards them. We stayed in the top floor penthouse suite which is ideal for a family - it...

 Report
Helpful?
Thank daisyomissi
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Daisy, This is officially one of our favourite reviews! Thank you for trusting us with your family and it was a true pleasure to meet them. I thank you on behalf of Team Palacina and we all look forward to your next visit. Asante Sana! Tony

Reviewed 4 weeks ago

The Palacina was a beautiful and quiet property in a very hectic city. After seeing comparable hotels located in the city center I am very happy we chose the Palacina. Convenient, quiet, well-kept, and with an excellent lounge/restaurant, it is hard to beat.

Review collected in partnership with this hotel
 Report
Helpful?
Thank bouncecard
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

We are also delighted that you chose us! Thank you for taking the time to review your stay in Nairobi and we all hope to see you again on your next visit. Until then we wish you all the best! Warm regards, Tony

Reviewed 5 weeks ago

I stayed in Palacina Residence in the past two years. This place was absolutely wonderful. Whenever I came back, I always felt welcoming atmosphere surronding me. This is home away from home. All staff members are quite friendly but still possess higher professionalism. If people look for a place with a 5 star excellent service, very beatifully decorated large room...

 Report
Helpful?
Thank Akira W
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Akira, This is a wonderful review and we were delighted to be your home in Nairobi for almost 2 years. The whole team wishes you all the best and we look forward to seeing you on your next visit. Asante Sana! Tony

121 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (101)
Viewed
Hotel & Grounds (26)
Viewed
Room/Suite (36)
Viewed
View from Room (4)
Viewed
Bathroom (8)
Viewed
Dining (6)
Viewed
Family/Play Areas (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (10)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Nairobi hotels
2.8 km away
Fairmont The Norfolk
Fairmont The Norfolk
#6 of 164 in Nairobi
951 reviews
2.3 km away
Villa Rosa Kempinski Nairobi
2.2 km away
Fairview Hotel
Fairview Hotel
#3 of 164 in Nairobi
1,251 reviews
Show Prices
Show Prices
Show Prices
3.4 km away
Sarova Stanley
Sarova Stanley
#8 of 164 in Nairobi
1,106 reviews
1.9 km away
DusitD2 Nairobi
DusitD2 Nairobi
#12 of 164 in Nairobi
382 reviews
11.7 km away
Hemingways Nairobi
Hemingways Nairobi
#1 of 164 in Nairobi
464 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 

Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $306 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacina Residence & Suites 5*
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Hotwire, Orbitz, Travelocity, Jovago.com, Expedia, Cheap Tickets, Cancelon, Priceline and TripOnline SA so you can book your Palacina Residence & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palacina Residence Hotel Nairobi
Palacina Residence And Suites
Hotel Style:
#6 Romantic Hotel in Nairobi
#8 Family Hotel in Nairobi
#11 Business Hotel in Nairobi
#16 Luxury Hotel in Nairobi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Palacina Residence & Suites staff and other travellers.
2 questions
Ask a question
Durham, North Carolina
1 month ago
Richmond, Virginia
over a year ago

See all questions (2)

Questions? Get answers from Palacina Residence & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Low floor if difficulty with stairs as no elevator”
Jidgipidgi, 22 May 2017 | Read review
“Top floor penthouse 2 bed suite is ideal for families”
daisyomissi, 27 Apr 2017 | Read review
“No elevator in our building and the Solar Heating system requires the water run about 3 to 5 minutes before heating up”
P794OXjh, 9 Apr 2017 | Read review
“Rooms as high as possible are very quiet”
HelenaM743, 29 Mar 2017 | Read review
“All rooms are good!”
BethanL_12, 27 Mar 2017 | Read review
5 of 5
Agoda.com
US$231* /night
View Deal
Hotels.comUS$259
TripAdvisorUS$231
Orbitz.comUS$259
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates