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The Heron Portico

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#4 of 162 Hotels in Nairobi
Certificate of Excellence
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401 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Reviewed 6 days ago NEWvia mobile

Me and my colleagues got a remarkable service at Heron. The employees are professional and friendly with the trademark Kenyan smile. Mr. Mosses who at the time was a waiter at the diner was very polite and welcoming. Thank you Heron!

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Helpful?
Thank Birebook
Belgrade, Serbia
Reviewed 1 week ago

Great place, felt like at home, lovely rooms are very clean and well-equipped, food is excellent, staff also, everyone is super friendly, as well as chef and hotel manager. Cant wait for my next visit to this fine place.

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Thank Marija V
Reviewed 1 week ago via mobile

Excellent indian food cooked by BONY and PETER and the room facility with hi speed wifi internet, gymnasium with steam bath facility which refreshes me daily basis. This hotel seems to be a home far from home. Enjoyed my stay for over the tenure of 3 months and looking forward to come back again.

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Thank shawpintu
Reviewed 1 week ago

I am a frequent visitor to Kenya, who have enjoyed staying at Heron Hotel. I have stayed in Heron Hotel for the last six years because of their wonderful staff and facilities. The hotel is continually being updated with modern amenities.

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Thank Mangla A
Reviewed 2 weeks ago

Our stay was made to feel at home by the staff, so helpful and kind, always cheerful. Our first encounter with Heron Portico ever was with Caesar at the reception,and his warm demeanor made me bring my family again. The breakfasts buffet has a wide variety and always hearty with Chef Festus making special omellete. We got a beautiful spacious...

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Thank Debbie N
Belgrade, Serbia
Reviewed 2 weeks ago via mobile

This Hotel become my home. I visit Kenya 6-7 Times in a year and this hotel is always my choice. Love everything about it- gym,heated pool,rooms,restaurants,service,food. Staff is very friendly. Special thanks to manager Branko and chef Milosh.

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Thank Aco B
Nairobi, Kenya
Reviewed 3 weeks ago

My experience of your hotel is that it is one of those places where you feel like you are just instantly comfortable and at ease. All my interactions with the hotel staff is that they are really friendly, helpful and warm. They make the someone feel instantly welcome and with the great decor also so serene it has an overall...

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Thank SusanGKe
Rotterdam, The Netherlands
Reviewed 3 weeks ago

Our stay at the hotel was excellent for me and my family. Breakfast and other meals are awesome. The rooms are sparkling clean. They have a nice pool (heated) and a small equipped gym. The restaurant at the terrace is awesome but i felt a bit uncomfortable several times when waiter Damaris kept asking my husband if she can show...

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Thank ivanflorence48
Moss, Norway
Reviewed 3 weeks ago via mobile

I can recommend this place. My suite was excellent, and the straff was very friendly. Festus and his colleauges showed great service in the restaurant - who also Served good food. But the Internet-connection was horrible.

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Thank knutjohanrognlien
Nairobi, Kenya
Reviewed 4 weeks ago

The venue is serene, conducive and excellent. We had our end of year party at Heron Portico and it was my first time to be there. The hospitality and service was great from David to the entire staff, the food awesome and the hotel exceptional. I sure will be visiting many times again.

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Thank kwanjayz

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 

Additional Information about The Heron Portico

Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $156 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heron Portico 4*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Agoda, Travelocity and Jovago.com so you can book your The Heron Portico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Heron Hotel Nairobi
Hotel Style:
#4 Luxury Hotel in Nairobi
#12 Business Hotel in Nairobi
#13 Best Value Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from The Heron Portico staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Heron court is a well-run hotel that catered for all my needs including excellent breakfast which is included.”
 of 5 bubbles manglaa2016, 7 Jan 2017 | Read review
“The rooms on the 4th floor are more spacious and they allow you a good view.”
 of 5 bubbles debbien28, 31 Dec 2016 | Read review
“Makutano Conference Hall is spacious.”
 of 5 bubbles winvicky2005, 22 Dec 2016 | Read review
“Faceing the pool”
 of 5 bubbles robbybresson, 21 Dec 2016 | Read review
“we had a corner double twin room on the fifth floor with sunny large breezy windows with great view of the city.”
 of 5 bubbles 657julisav, 13 Dec 2016 | Read review
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